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Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 223*
US$ 177*
Great Deal
US$ 223*
US$ 223*
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Premier Kaiserhof Wien
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Showing 1,078: English reviews
Kingston, Canada
Reviewed 6 August 2015

Nicest staff I have ever seen at a hotel. Great complimentary breakfast. The hotel is lovely. The staff was eager to help you with directions, recommendations, anything that you needed. i came in with a group of 34-37 and the bus was unloaded and luggage delivered to our rooms promptly.

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Helpful?
Thank Marilyn A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Marilyn, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

vancouver
Reviewed 6 August 2015

Location: excellent. 10 min walk to old town, right next to Billa (grocery store). Safe and quiet area even at night. Reception: Service was excellent, however there is only one person at the front desk so you may have to wait a bit. There is a stand with cold water and apples. Room: Big bottle of Austrian mineral water was...

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Helpful?
2Thank sunlover00
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Washington DC, District of Columbia
Reviewed 4 August 2015

What a great stay! From the moment of arrival till departure 5 days latter. A real caring staff, beautiful hotel and location. We felt taken care of even when my wife had some stomach issues. We will certainly return on our next visit to Vienna. Cannot imagine staying anywhere else.

Review collected in partnership with Best Western
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Helpful?
Thank George S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Hello George, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Montreal, Canada
Reviewed 4 August 2015

What a wonderful and pleasant hotel! Great personel, very warm, welcoming and helpful! The breakfast is a true emperor's breakfast with countless choices of anything you can think of and great service from the waiters! Immaculate white tablecloths with Opera music playing in the background! Truely splendid! And very Vienna! The room is comfortable and clean with modern amenities. If...

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Helpful?
1Thank leazu
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

London, Canada
Reviewed 3 August 2015 via mobile

We stayed here with our teenage son for one night. Very elegant, comfy, cozy. Staff was great all the way around. Professional, sophisticated and friendly.😊 Room was tight with a third bed out of the fold away chair but it worked. Bathroom was compact but lacked for nothing🛁 Breakfast was delish and a glass of champagne was a Nice touch....

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1Thank Dornthewal
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Bristol, United Kingdom
Reviewed 3 August 2015

We had a really good stay with exceptional service in a beautiful classic hotel.We spent 4 days in Vienna and need to come back because there is so much to see in this glorious city.. The hotel is well presented and cared for .The bedrooms light comfortable and cosy. The breakfast room is very big and beautiful with access to...

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Helpful?
Thank Saskia97
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Florida
Reviewed 2 August 2015

I booked this hotel for a two night stay because I am a member of Best Western's Loyalty program. Everything about the stay was great!! 1. The cost of the stay was very reasonable! I recommend the double standard - some rooms are bigger but not necessarily better. 2. The staff were SO friendly and helpful. Thanks to Lila who...

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Helpful?
1Thank SportPsychDoc
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Hello from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF Wien. Concerning the Wi-Fi - unfortunately we had dificulties with the Wi-Fi, we fixed the problems, but during peak-season in summer,...

Copenhagen, Denmark
Reviewed 2 August 2015 via mobile

Pros: - Classic decoration in rooms and commonareas. - Helpful staff. - Excellent breakfast with enormous selection and effective waiters. - Everything looked new and well taken care of. - Free bottle of water on arrival and tea/coffee in the rooms. - Very sweet housekeeping. - Your car is taken care of upon arrival so you don't have to drive...

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Helpful?
Thank Ane B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Ane, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF Wien. Concerning the rooms - we do offer 12 different types of rooms at the KAISERHOF starting with 14m2 up to 65m2...the...

KINGSTON
Reviewed 31 July 2015

Excellent staff, food and rooms. Location about a 10 min or less walk from the Opera. Perfect location, beautiful hotel, loved the champagne with breakfast! If I ever return to Vienna I will definitely stay here again.

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Helpful?
Thank Brenda M
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Brenda, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Santa Fe, New Mexico
Reviewed 27 July 2015

My wife and I stayed here recently while visiting friends in Austria. We chose the hotel because it was close to, but not in city center, on a quiet side street. The location couldn't have been better for our needs (proximity and quiet). The staff were all extremely courteous and generous in their response to our needs. The front desk...

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Thank heyU7
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

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14/05/2017 15/05/2017
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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: ₹ 9,443 - ₹ 19,376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
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Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Wheelchair accessible, one step to enter hotel and a small flight to ascend to the elevator and descend to breakfast.”
GlenW6, 11 Apr 2017 | Read review
“Our room was very comfortable and quiet”
KBRol, 4 Apr 2017 | Read review
“The 4th floor single room I had was significantly larger than the single room on the main floor”
khushnaazi, 31 Mar 2017 | Read review
“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
vickiemellor, 25 Mar 2017 | Read review
“all rooms seems to be OK”
laurasteponaviciene, 19 Mar 2017 | Read review
5 of 5
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US$ 177* /night
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Prices are for 1 room, 2 adults
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