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BEST WESTERN PREMIER Kaiserhof Wien

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1,519 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Kaiserhof Wien
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Showing 999: English reviews
Bristol, United Kingdom
Reviewed 21 May 2015

Its difficult to sat any more about this wonderful hotel then what has already been said. To sum up, if you are in doubt, please do not hesitate to make a booking. Breakfast is everything other people have raved about. The assortment will satisfy everyone's tastes. The cleanliness and ambience of the hotel is second to none. The staff are...

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Thank trubat
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning to Bristol, we hope you had a safe and wonderful journey back home. Thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliemnts and your feedback and are a little bit proud when we receive such great feedback. We hope to welcome you back...

State College, Pennsylvania
Reviewed 20 May 2015

The hotel staff were very nice and helpful. The hotel room was clean and comfortable. Our only issue was with the restaurant once. What we ordered was not made accurately and hence it had to be redone. We got charged twice!

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Thank prasen9
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We are sorry for the little difficulties and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Glasgow, United Kingdom
Reviewed 13 May 2015 via mobile

Stayed here for four nights. Everything you could possibly want - attentive service, excellent breakfast, very quiet location yet only ten minutes walk from the city centre. Great local restaurants just around the corner. Rooms spotless. Would definitely go back!

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2Thank Russell G
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Russell, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you soon. Kind regards Yours KAISERHOF Team

Wigan, United Kingdom
Reviewed 11 May 2015

after seeing previous reviews we chose the best western it for a birthday celebration trip it was excellent the staff on reception could not be better the room & hotel was spotless and the breakfast and waiting on staff faultless we loved vienna and the hotel cant recommend it enough david&elsie uk

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2Thank davidnelsie
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear David & Elsie, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you soon. Kind regards Yours KAISERHOF Team

Clearwater, Florida
Reviewed 6 May 2015

This was my second stay at the Kaiserhof and it was just as good as the first time two years ago. It has become one of my favorite European hotels. It's a fairly large hotel that feels like a small hotel. The rooms are quiet, clean and comfortable, the breakfast is excellent and the staff are friendly and exceedingly helpful....

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2Thank Robert B
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Robert, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you soon. Kind regards and sunny greetings from the heart of Vienna Yours KAISERHOF Team

Sausalito, CA
Reviewed 3 May 2015 via mobile

I am very skeptical about anything with the name Best Western, especially out of the U.S. My wife made the reservation, and although I walked in with some trepidation, we stayed 7 nights and we both were extremely pleased and can highly recommend the Kaiserhof for its terrific and responsive staff, excellent breakfasts, very accessible and quiet location, plus a...

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3Thank Gerry G
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Gerry, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you soon. We are happy that your wife made the right choice :-). Kind regards Yours KAISERHOF Team

Tervuren, Belgium
Reviewed 1 May 2015

Vienna is a beautiful city, that much is clear. Your stay in a hotel should live up to that standard. The Kaiserhof does exactly that! It offers the ambience you expect and the service to match. Even though I stayed in one of their smallest rooms, I was not disappointed. And the breakfast... wow! Kind, polite and considerate staff was...

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2Thank Stefan G
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Stefan, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you soon. Kind regards Yours KAISERHOF Team

Manchester, United Kingdom
Reviewed 25 April 2015

We stayed for three nights in a very comfortable clean room, the breakfast was superb, the staff very helpful and kind. We would recommend this hotel to anyone, the location was excellent for a very enjoyable stay in a beautiful city.

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2Thank Jennifer B
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Jennifer, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Achnavast
Reviewed 18 April 2015

Stayed for four nights in April on our first visit to Vienna. The staff were welcoming and very helpful. Breakfast was a self selection buffet with plenty to choose from for suiting all tastes. Staff were very attentive and obliging. The location of the hotel was perfect for exploring the sights of Vienna. It was a 5 minute walk to...

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2Thank Scott P
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Scott, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon. Sunny Greetings from Vienna Yours KAISERHOF Team

Bristol, United Kingdom
Reviewed 16 April 2015

We had five nights in a Romantic Double room this Easter. The hotel itself was great, and was perfectly located to visit the main tourist sites by foot. For example, we went to a concert at the nearby Karlskirche, to the Belvedere to see the great art, we saw a Riding School show, and we visited all of the Hofburg...

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3Thank davidtm2015
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning David, we hope you had a safe journey back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again in Vienna and the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Free Breakfast
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. BEST WESTERN PREMIER Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: ₹ 9,361 - ₹ 18,504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#4 Spa Hotel in Vienna
#6 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Kaiserhof Wien staff and other travellers.
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Questions? Get answers from BEST WESTERN PREMIER Kaiserhof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in an allergy free room on the first floor which was facing into a courtyard-like area.”
 of 5 bubbles Siroka, 23 Nov 2016 | Read review
“Ask for the room away from the noisy lifts.”
 of 5 bubbles LisaF53, 8 Nov 2016 | Read review
“Would think anywhere in this hotel will be great.”
 of 5 bubbles johnbg84, 6 Nov 2016 | Read review
“Take the room on the 6th floor - they are quite spacious”
 of 5 bubbles kuks393, 2 Nov 2016 | Read review
“Go for the more spacious type of rooms, like the business room.”
 of 5 bubbles Pensionado, 28 Oct 2016 | Read review
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