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Mercure Wien City

Expedia.comUS$ 132*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure Wien City
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957 Reviews from our TripAdvisor Community

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Showing 405: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

A relatively small, modern hotel situated within walking distance of the city centre but away from the over-crowded touristy areas. Our room was very quiet, with good amenities. The staff were all very friendly and helpful. While the breakfasts were excellent, the hotel has no restaurant and if you want to stay in, you have to use room service which...

Review collected in partnership with Accorhotels.com
Thank richard r
New York City, New York, USA
Reviewed 1 week ago

we stayed here for 4 nights. we checked in with balazs. he is fantastic! he recommended places to eat and things to do. he always was friendly and made time for a conversation even when he was very busy. the room was great and spacious. the breakfast was very good. the staff for breakfast very nice and friendly. we were...

Thank dutchbuis
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time to review your stay. We are very pleased that you rated us highly to highest and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks...

Belgrade, Serbia
Reviewed 1 week ago via mobile

I already reviewed this hotel and came back for a second visit. This time there was no upgrade so I got the standard room. Room was modern with all the facilities. I only missed the Nespresso machine as I do not eat breakfast. Definitely will come back.

Thank Aleksandar G
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Aleksandar, Thank you for visiting us again Mercure Wien City. We are very happy that you had a nice time with us. Unfortunately we could not upgrade you this time to a privilege room. We promise to do this if possible to enable our Gold members. I have already noted, is an upgrade is not possible that we offer...

Reviewed 3 weeks ago via mobile

We were staying in Room No.312.The Cross Ventilation system was not working.It became very hot and congested.We called up reception several times but there was no response.We had to sleep with our windows open. Mercure such a big brand but very poor service levels. Would not recommend to anyone.Pathectic hotel to stay

1Thank Niraj D
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, I would like to offer my sincere apologies for the faults and human errors regarding the unvailable reception and the air condition not properly working. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are...

Southampton, United Kingdom
Reviewed 4 weeks ago

A basic but satisfactory hotel with an excellent location - easy access to all parts of the city via the metro station approx. 5 mins walk away. Breakfast is a good continental with plenty of options and more importantly free flowing coffee! Although there is no restaurant within the hotel, there are a number of excellent restaurants within walking distance....

Thank Michaela2004
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Michaela, Thank you for your nice feedback concerning your stay in our house. We are glad that you were satisfied with the location and also with the rich breakfast buffet. The choice to try the thai restaurant near the hotel was actually very clever. Because the quality of the food is almost not surpassable. I hope that we may...

Calgary, Canada
Reviewed 22 April 2017

The Mercure Wien City in Vienna was consistent and true to the Mercure brand. All the staff members we interacted with were pleasant, professional and polite. Although the hotel was quite full, requests such as late check out were accommodated to the best of their ability (short extension, vs requested extension). When not directly interacting with guests, we were greeted...

Thank A_M_Nell
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, Thank you very much for the great review. Of course the location of the hotel is super ideal to discover the beautiful city vienna. It is so wonderful to hear how much you appreciated the friendliness of our staff. We are very proud of that! Because we try to create a family atmosphere every day. This seems to...

Reviewed 21 April 2017

Near all the atteactions Good superiors rooms Liked breakfast and big table for all the family Good base in vienna plenty of restaurants around Quiet area but near mainsquare around 15 min walk Loved motto&fluss restaurant just crossing river

Thank welltraveledA
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Sir or Madame, We are glad to hear that you enjoyed the location of our hotel, the breakfast and the restaurants in the area. The Motto am Fluss was certainly a good choice. We are already looking forward to welcoming you again soon! Kibnd Regards Christina Bonertz General Manager

athens, greece
Reviewed 19 April 2017

The hotel is 5-10 minutes walk from the city center, close to the public transportation, clean rooms, nicely decorated interior, fair booking price, do you need anything else when you are going on a city break? Gongratulations to the management and all staff working there.

Thank thanos-athens
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Mercure Wien City Guest, When guests like you take the time to write a review based on their visit at Mercure Wien City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” We are looking forward to welcoming you as a...

Reviewed 17 April 2017

We have just got back from the Mercure Wien City after a very nice break. The hotel staff are polite and friendly, the room was modern and very clean. As others have said from the outside it doesn't look the most appealing but literally across the bridge by the hotel and you are in old Vienna with all the fantastic...

Thank Everden99
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guest, Thank you for giving such a detailed report on your stay at Mercure Wien City. We are, of course, very pleased about the positive mention of the friendliness of our employees. It is, of course, fantastic to read that you have enjoyed the location of our hotel. As you already describe, only a small footpath and you are...

Melbourne, Australia
Reviewed 13 April 2017 via mobile

Loved the hotel..staff was very nice..location was amazing and rooms were the best amongst all of our trips in Europe...the only thing I would suggest is to have international adapters for travelers..we didnt have European plugs and the Hotel didnt have any adapters for us..I would love to come back to this lovely hotel again

Thank kinggulls
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Mercure Guest, Thanks a lot for this overwhelming feedback on your stay with us. It is wonderful to read how much you enjoyed your time with us and that we could impress you with our personal service. Thank you for the reference regarding the adapter. It is actually that we have some on the reception however, however we do...

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11/06/2017 12/06/2017
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Staying in Leopoldstadt

Neighbourhood Profile
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: ₹ 5,713 - ₹ 13,594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#101 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wien City staff and other travellers.
19 questions
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Questions? Get answers from Mercure Wien City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a premium room”
DarDub, 9 Feb 2017 | Read review
“Top floor. Dry quiet”
suecLondon, 9 Dec 2016 | Read review
“Low lv floor, because the elevator is almost look like as for freight elevator. I didnt like taking elevator”
zeki242, 22 Aug 2016 | Read review
“All appeared to be well sealed from external noises.”
122RobH, 27 Jun 2016 | Read review
“Good location hotel but choose a high floor if you can - That's about all I can say”
seniorsurfer60, 23 Jun 2016 | Read review
5 of 5
US$ 132* /night
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Prices are for 1 room, 2 adults
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