We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
From the moment you arrive to the time you depart, the staff is friendly, professional and personable. The hotel is decorated in an old world styled elegance that is reflective of Vienna’s city center. The room was spacious, had a nice sitting area, a large...More
Thank Melanie C
Response from Grand Hotel W, Geschäftsführer at Grand Hotel WienResponded 10 November 2014
thank you so much for your through out positive review in regards to your stay at Grand Hotel Wien. We appreciate you commenting on our departments and our location in such a satisfactory way!
I will share your comments with our team, who...More
Excellent rooms, service, small gym, however the breakfast was worst of all other LHW hotels we had visited. Limited choice, melon was not fresh. However the sushi restaurant is really good - very fresh fish and tasty soups. Location is perfect for sightseeing.More
1 Thank ArseniyGolfer
Response from Grand Hotel W, General Manager at Grand Hotel WienResponded 27 October 2014
we appreciate your comments concerning your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. Regarding the breakfast, we normally have a great reputation for the quality and variety of it. I can only apologize that it did...More
I recently stayed at this hotel and I was deeply disappointed when I noticed that my jewelry disappeared from the security box. We immediately notified the reception and the hotel manager of this and I was treated with indifference. It seems to be a practice...More
11 Thank Luis A
Response from Grand Hotel W, General Manager at Grand Hotel WienResponded 24 October 2014
Dear Luis A,
first of all, thank you for choosing to stay with us when visiting Vienna.
We sincerely apologize that you got the feeling that the Grand Hotel Wien is a non safe environment. We believe that we are indeed doing the utmost in...More
The Grand Wien is exceptional. It is ideally located on the Ringstrasse with easy access to many sights in Vienna, including the breathtaking Vienna State Opera House a block away, and a shopping mall only a few steps away. The hotel is beautiful with old...More
1 Thank Veronica V
Response from Grand Hotel W, General Manager at Grand Hotel WienResponded 20 October 2014
thank you so much for your wonderful Review, we are always pleased to recieve such positive comments. It was a pleasure to read that you visited so many of your outlets and that we managed to exceed your expectations. Your remarks on our...More
Arriving from Budapest where we stayed at the Boscolo, an alleged 5 Star hotel, we were pleased to spend three nights at a true 5 Star hotel. The Grand is well sited near the Opera, transportation and most local sites. The hotel offers elegance without...More
3 Thank Smitchell61
Response from Grand Hotel W, General Manager at Grand Hotel WienResponded 16 October 2014
thank you so much for your through out positive review in regards to your stay at Grand Hotel Wien. We appreciate you commenting on each department in such a satisfactory way!
I will share your comments with our team, who I am certain...More
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The
Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
I am always taking taxi from/to airport. In Vienna it was 35 Euro from airport at midnight and 50 from hotel in the afternoon which is illogical and I was obviously overcharged. With the advantage of hindsight I would have... More
I am always taking taxi from/to airport. In Vienna it was 35 Euro from airport at midnight and 50 from hotel in the afternoon which is illogical and I was obviously overcharged. With the advantage of hindsight I would have asked about the charge when taking the taxi at the hotel.