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Hotel Bristol Vienna

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#25 of 366 Hotels in Vienna
Certificate of Excellence
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Hotel Bristol Vienna
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1,216 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Seattle
Reviewed 2 June 2014

My impression echo those of the recent reviews. This hotel is in a good building but sorely needs updating. Our room was very dusty - the dresser had dust on it, the remote control as well. It felt like no one had taken care of the place. The carpeting, wallpaper, etc, all need refreshing. I am not focusing on the...

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Helpful?
1Thank Cynthia C
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

WORKING CONSTANTLY ON IMPROVING OUR PRODUCT AND SERVICES Dear 'Cynthia C' Thank you for your review posted on Trip Advisor. From your comments I understand that you were not particularly happy with your room and some of our services. Allow me to address your comments about your accommodation first: I regret that you seemed to have experienced a problem with...

Denver, Colorado
Reviewed 1 June 2014

This is a grande dame of a hotel--big, beautiful rooms that would have been luxurious 30 (50?) years ago. We are SPG gold and were upgraded to a deluxe room, where we were welcomed with a lovely basket of fresh fruit. The room, however, was dark and strange, with chipped picture frames and worn furniture--not exactly a 5 star experience....

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Helpful?
Thank Corie R
Mill Valley, California
Reviewed 1 June 2014

I reserved a Penthouse Jr. Suite with Terrace for 550EU for four nights. I called the day before to reconfirm with the concierge. I was given room 657 with no other choices available. I would describe this room as an under-the-roof garret with a small balcony. The online home page of the Bristol was not an accurate description at all,...

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Helpful?
1Thank loveandpeace47
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'loveandpeace47' Thank you very much for having completed our guest questionnaire as well as for your honest feedback via TripAdvisor. I was most concerned to learn about your disappointment during your recent stay with us and very much regret that we haven’t obviously had an opportunity to be of any help for you on the spot. I am very...

USA
Reviewed 28 May 2014

This is a grand old hotel in the best European traditions - however at $500+ plus per night it is a little shabby Well located, it has all the trappings of a long gone era - room was a good size, with heavy drapes, large marble bathroom, comfortable bed - just had that feeling though, it had seen better times....

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Helpful?
1Thank RabaulUSA
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'RabaulUSA' Thank you for your review posted on Trip Advisor. Allow me to mention that rates largely depend on the season you travel as well as the kind of room you chose. I would like to reiterate the fact that the Hotel has undergone some very extensive renovations concentrated on the public spaces including (but definitely not limited to)...

Copenhagen
Reviewed 27 May 2014

In connection with the Europa Nostra Congress we stayed for five nights in Hotel Bristol. We had ordered limousine service from the airport and on arrival at the hotel we were friendly wellcomed and had a flawless checkin. Our room was very large comfortable and quiet. Every morning we had the most delicious breakfast with a lot of choices of...

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Helpful?
Thank Erik B
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Erik B' Thank you for your Review posted on Trip Advisor. It is a pleasure to read your comments and we are delighted that you enjoyed your stay at our Hotel. Please visit us some time in the near future again! We would be delighted to welcome you back! Kind regards, Gerald Krischek - General Manager

Los Angeles, California
Reviewed 26 May 2014

I am writing this review to share with everyone the excellent quality of our stay here in Vienna. The Bristol experience has been first rate. The check-in was easy. The assistant front-office manager, Benedikt, accommodated our desire for an upgraded room in a manner befitting a 5 star hotel. The entire staff, under his guidance, couldn't be nicer and any...

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Helpful?
Thank candy w
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'candy w' Thank you for your Review posted on Trip Advisor. It is a pleasure to read that you enjoyed your stay at our Hotel. Thank you for commenting on Benedikt and some other associates. We are very proud that our efforts received your recognition. Please visit us soon again we would be delighted to welcome you back in...

Plantation, Florida
Reviewed 25 May 2014

This is a very nice and luxurious hotel right in the heart of Vienna. It is right next to the Opera House and many other interesting points in the city which makes it very convenient. The hotel is very nice, rooms are nice and staff very helpful. Probably a very expensive hotel, but fortunately I had starwoods points to spend

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Helpful?
Thank Luis Q
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Luis Q' Thank you for your review posted on Trip Advisor. It is a pleasure to read your comments on our web site. Thank you for choosing our Hotel for your stay. Please visit us soon again! Kind regards, Gerald Krischek - General Manager

Chicago, IL
Reviewed 19 May 2014

This is a beautiful and luxurious hotel right in the middle of busy Vienna. I was highly impressed with the quality of our suite. The hotel is on a busy street and yet it was so quiet you felt a million miles away! The bed was probably one of the most comfortable ones I have ever slept on. The room...

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Helpful?
2Thank LisaChicago_IL
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'LisaChicago_IL' It is a pleasure to read that you enjoyed the facilities and Services of the Hotel Bristol as well as its location. I am very grateful for your Kind comments about my associates. Our staff is the greatest asset of our Hotel - It goes without saying that we would be delighted to welcome you back in the...

Reviewed 14 May 2014

Hotels in Vienna seemed crazy expensive so I used Starwood points to book this place. I think it is probably quite expensive, but it was absolutely lovely. Old fashioned style, but perfect for old Vienna. The room was large and well appointed and the service was excellent. The location was also perfect, right next to the opera house and easily...

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Helpful?
1Thank Ingrid H
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Ingrid H' Thank you for your Review posted on Trip Advisor. I am pleased to read that you enjoyed your stay at our Hotel. The Hotel Bristol is one of Vienna's most traditional Hotels - it is great that we have actually met your taste! We would be delighted to welcome you back in the near future. Kind regards,...

New York City, New York
Reviewed 5 May 2014

Wonderfully friendly staff, very attentive and helpful. One of them pointed out the dings on the stair bannister caused by departing occupying soldiers such history, and it felt very befitting of such an historic city. Our room was an oasis of calm in a very busy city. Despite being located so closely to the Opera House! The room was very...

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Helpful?
1Thank ShivvieAng
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'ShivvieAng' Thank you for your Review posted on Trip Advisor. It is a pleasure to read that you enjoyed your stay with us. Regarding your comment about the bar allow me to add that it is correct that according to local legislation Hotels may allow Smoking in a separate area - we do offer alternative in our Lounge at...

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bristol Bar
Bristol Bar
Cuisines: Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more   less 

Additional Information about Hotel Bristol Vienna

Address: Kaerntner Ring 1, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: ₹ 17,829 - ₹ 28,669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Bristol Hotel Vienna
Hotel Style:
#10 Family Hotel in Vienna
#12 Business Hotel in Vienna
#21 Luxury Hotel in Vienna
#31 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bristol Vienna staff and other travellers.
13 questions
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Questions? Get answers from Hotel Bristol Vienna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful opera views”
 of 5 bubbles 120karels, 20 Feb 2017 | Read review
“Do try to get an Opera view room!”
 of 5 bubbles jenniferjiyuny, 13 Feb 2017 | Read review
“Try to get a room with view of either Karntnerstrasse or Ringstrasse.”
  • Hotel's Corner Suite
  • A View of Vienna State Opera from Hotel Room
  • Hotel's Corner Suite
 of 5 bubbles 476jael, 11 Feb 2017 | Read review
“the opera view room was lovely although a bit small”
 of 5 bubbles remsens, 9 Feb 2017 | Read review
“Corner rooms are a little cold on a chilly Viennese winter night, even with air conditioning set on max. ”
 of 5 bubbles mariusg244, 3 Feb 2017 | Read review
5 of 5