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InterContinental Wien

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#82 of 366 Hotels in Vienna
Certificate of Excellence
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InterContinental Wien
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1,724 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
Bushkill, Pennsylvania
Reviewed 3 August 2014

I have to say this is a very nice hotel with a very great staff! I stayed here for two weeks on business on a Club Level. Food is good, room service and club lounge. The rooms are comfortable, but the bathroom is on the small side for an Intercontinental. Very nice and friendly staff and great housekeeping! As a...

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Helpful?
1Thank Mark S
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Mark S, thank you very much for staying with us and of course thank you so much for your review, which is very much appreciated. Whilst I was very pleased to read all your positive comments about the staff and the hotel itself, I was certainly very disappointed to learn that your stay was marred by the WIFI. Please...

Copenhagen, Denmark
Reviewed 31 July 2014

We had a deluxe room on the 10th floor with a beautiful view on the city. Our room was pretty large, very clean and well maintained. The hotel provides cleaning service twice a day, breakfast has a huge choice of food. I didn't find it messy, as one of the previous reviewer. Staff was busy, but efficient and helpful :)....

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Helpful?
Thank Janna K
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Janna K, thank you very much for staying with us and of course thank you so much for your lovely review. Your kind comments are very much appreciated and I will be happy to share your thoughts with the team. I was delighted to read that you enjoyed our breakfast buffet and the service, which was provided. I really...

Moscow, Russia
Reviewed 30 July 2014

I liked the location. Rooms seemed to be bit old but clean. Breakfast was messy it looked like they didn't have enough staff to cover rush hour. Very expensive a'la carte restaurant but it's a 5 star so you should expect that level of prices. Overall nothing to complain about.

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Helpful?
Thank Andrey G
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Andrey G, thank you so much for your kind review, which is very much appreciated. The location of the hotel is indeed one of our advantages and we were delighted to read that you enjoyed your stay with us. I am very sorry to learn that you did not enjoy the breakfast and I have already shared your feedback...

Moscow, Russia
Reviewed 27 July 2014

I get a contradictory impression of my stay. On the one hand, comfortable and spacious room, nice atmosphere, and delicious snacks in the lounge on the club floor, free morning coffee on the ground floor. On the other hand, the lack of attention to details, that create a sense of hospitality and a desire to return again. Thus, at check-in...

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Helpful?
Thank Sergey B
Anthony D, Manager at InterContinental Wien, responded to this review

Dear bunechca, thank you so much for your review, which is very much appreciated. Please accept our sincere apologies for the challenges that you experienced as that is certainly not indicative of the level of service that we pride ourselves on. We already made follow up with the specific departments in order to improve this kind of service. The safety...

Melbourne, Australia
Reviewed 27 July 2014

I enjoyed this hotel for business. Spacious rooms, free wifi, great food, lovely service and a beautiful bar and lobby area. Concierges doing whatever they can to please and all staff has a great attitude. My only complaint... I was on a floor with what seemed to be a lot of tour groups so each morning at 6am I'd wake...

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Helpful?
Thank Cindi D
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Cindi D, thank you very much for staying with InterContinental Vienna and of course thank you so much for your wonderful review. We were delighted to read that you enjoyed your stay with us and your kind comments are a big motivation to all of us. I was certainly very disappointed to learn that your stay was marred by...

Morelia, Mexico
Reviewed 26 July 2014

In simple words it was an absolutely wonderful experience. Stayed five days at this gorgeous property and I must say it was beyond my IHG member expectations. Do not get me wrong, as a loyal customer of this hotel brand the moment I step in I always expect the best of the best. Nevertheless, Vienna Intercontinental Hotel has a classic...

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Helpful?
1Thank emroao
Anthony D, Manager at InterContinental Wien, responded to this review

Dear emroao, thank you so much for your wonderful review, which is very much appreciated. The feedback of our guest are very important to us, especially from our loyal Ambassador Members, as you are. We were delighted to read your kind words about your stay and we will of course share this with the team. Your shared experience is a...

Berkshire
Reviewed 24 July 2014

We'd read some reviews that said this was a tired building with the hotel in need of refurbishment. Not so at all. In Europe, the Intercontinental Prague sets the standard, in my opinion. I've a couple more to visit so that view may change - but for now, it stands. The ICH Vienna is just about up there with its...

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Helpful?
1Thank Suspishio
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Suspishio, thank you so much for your lovely words and your kind review - it is very much appreciated. We were delighted to read that you enjoyed your stay with us. The location of the hotel is indeed one of our advantages and we will pass your kind words to Ahmed. I really do hope that we will have...

Indialantic, Florida
Reviewed 22 July 2014

The hotel is conveniently located adjacent to the metro and the park. The concierges Christian and Thomas are extremely knowledgeable and accommodating. The rooms are clean and well appointed. I am happy to have been in residence at the Intercontinental Vienna.

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Helpful?
1Thank Laura P
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Laura P, thank you so much for sharing your experience with InterContinental Vienna. We were delighted to read that you enjoyed your stay with us, your kind words are very much appreciated. I will of course share your lovely review with the team, this is a big motivation to all of us. Our concierges are indeed very knowledgeable and...

London, England, United Kingdom
Reviewed 21 July 2014

I have stayed at this hotel three times already and every time is a very consistent service delivered. Hotel staff are very friendly and helpful. Nice gym but very small stream room. good location with woking distance to the main street.

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Helpful?
Thank Henrique S
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Henrique S, thank you so much for your kind review, which is very much appreciated. We are delighted to read that you enjoyed your stays with us and I am more than happy to share your lovely review with the team. This is a big motivation to all of us and we really do hope that we have the...

Elizabeth City, North Carolina
Reviewed 17 July 2014

The hotel is very close to the center of the city, just a few blocks. The area is quiet. The room was nice, the bed comfortable and the breakfast the next morning was good. The reception staff were friendly and efficient.

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Helpful?
Thank solarrichard
Anthony D, Manager at InterContinental Wien, responded to this review

Dear solarrichard , thank you so much for your kind review, we were delighted to read that you enjoyed your stay with us. The location of the Hotel is indeed one of our advantages and I will be happy to share your comments with the team - this is a big motivation to all of us. I really do hope...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities. ... more   less 

Additional Information about InterContinental Wien

Address: Johannesgasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna > Landstraße
Price Range: ₹ 9,300 - ₹ 26,678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Wien 5*
Number of rooms: 459
Reservation Options:
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Also Known As:
Intercontinental Wien Hotel Vienna
Intercontinental Hotel Vienna
Intercontinental Hotel Wien
Hotel Style:
#27 Family Hotel in Vienna
#59 Business Hotel in Vienna
#62 Luxury Hotel in Vienna
#65 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Wien staff and other travellers.
23 questions
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Questions? Get answers from InterContinental Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
 of 5 bubbles HappytravellerLondon, 28 Nov 2016 | Read review
“Request a high floor”
 of 5 bubbles 438rogerv, 23 Nov 2016 | Read review
“Ask for park view.”
 of 5 bubbles Mihai_Opriscan, 20 Nov 2016 | Read review
“I love the Ice Skating arena view and it is really quiet if you keep the windows closed”
 of 5 bubbles nadinek934, 14 Nov 2016 | Read review
“Executive floors are nice”
 of 5 bubbles agonen01, 12 Nov 2016 | Read review
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