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InterContinental Wien

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#74 of 362 Hotels in Vienna
Certificate of Excellence
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InterContinental Wien
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1,867 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Hong Kong, China
Reviewed 11 March 2015

Actually I stayed in this hotel in Oct 2014 but I would like to comment a few things about this hotel. I rented a car when I traveled in Austria and I found parking here is a bit expensive. The first impression of the hotel is good and the doorman was professional and polite. The check in lobby is not...

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Helpful?
1Thank Ming Li C
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Ming Li C, that you are still thinking in such a positive way about the InterContinental Vienna since October 2014 makes me very proud. I am more than happy to be able to share your review with the whole team. The honest feedback of our loyal guests is very important to us and I would like to thank you...

Prague, Czech Republic
Reviewed 10 March 2015

First impression was really great, since the entrance hall is very nice. Service very good (as it should be within IHG). I was a bit surprised that room was fairly small, considering we were 2 people in it. I also wondered how few English lang. TV channels there were available in comparison to Chinese, Arabic, or other languages. This is...

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Helpful?
Thank David_PRG85
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear David_PRG85, thank you so much for your honoring feedback.We will gladly share your comments with our team and we will discuss your points mentioned with the relevant departments. It was a pleasure for us to serve you and we promise to make your next stay a thoroughly enjoyable one. With best regards Sandra Hösl Front Desk Manager

Reviewed 5 March 2015 via mobile

This hotel has a great location for two reasons: has Stadt Park in the back, and is in a walking distance from the center. The hall itself is very Vienna: sumptuous and classy at the same time. If you could get a room facing the park.

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Helpful?
Thank Luis M
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Luis M, thank you very much for your review. It is great to read that you enjoyed your stay with us. Indeed the location is one of our advantages and many sights are in walking distance. Our lobby and the lobby bar is unique and well known in Vienna. We all hope that we will have the chance of...

Brisbane, Australia
Reviewed 3 March 2015

stayed after a long flight ex Australia and paid for early checkin and the front office staff could not care. The Club Lounge was overbooked and when you arrived no tables, no chairs and NO FOOD. Lack of confirming who was actually entering the Club Floor was not a concern to the young staff on the desk (when occupied). The...

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Helpful?
Thank KARIAN136
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Karian136, thank you very much for taking your time writing your valuable comment. I regret that there were points you discovered that could be done more properly to meet your full satisfaction. Your opinion is handled as valuable customer feedback and I am glad that my colleagues at the Concierge Desk were able to help. We do hope that...

Reviewed 3 March 2015 via mobile

...I dont know even where ro start ! The staff whom put more effort to sell me ambassador status than solving my problems or the cage size of the rooms or dirty cold small room or an old dirty bathroom where one can hardly breath yet aloan move or a broken conditionar or noisy coridors and worst of all unresponding...

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Helpful?
4Thank Samie59
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Samie59, thank you for your candid feedback, we appreciate that you took the time to share your experience with us. We apologize that your recent stay did not meet your expectations. We are constantly looking to improve our service and therefore your feedback is very important to us. We will address these points and I hope when you return...

MC
Reviewed 1 March 2015

I spent 5 nights in this Intercontinental hotel. I received a wonderful welcome by Sandra, the Front-desk manager, so kind, helpful and efficient. I was immediately impressed by the lobby and the common areas. I was upgraded to a high-floor suite with a lovely view of the city. This hotel is very well situated, at a walking distance to the...

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Helpful?
2Thank boutondargent
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear boutondargent, thank you very much for taking the time to share your impressions of the InterContinental Vienna. Your detailed feedback is very important to us and I am looking forward to share it with the entire team. Indeed the location of the hotel is great and our lobby area is very typical for Vienna. I really hope that we...

London, United Kingdom
Reviewed 18 February 2015

We stayed here for four nights on a city break. I paid extra for the executive lounge. We really enjoyed our stay here. The executive lounge was great and the staff were excellent, very friendly and helpful. Each night was a happy hour with wines and spirits served with some hot and cold snacks. We really enjoyed the happy hour...

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Helpful?
1Thank SAJR88
Anthony D, Manager at InterContinental Wien, responded to this review

Dear SAJR88, thank you so much for your wonderful review. We appreciate that you took the time to share your lovely comments with us and it is great to read that you enjoyed your stay with us. Indeed the location is one of our advantages and the Club Lounge recommendable. We all hope that we will have the chance of...

Madrid, Spain
Reviewed 6 February 2015

Prefer to stay here whenever I come to Vienna. Check-in friendly, rooms good, location good etc etc. Last time however the shower had an issue with the hot water and for me two elements are critical in any hotel, good bed and good shower. It was disappointing that the next day the so-called technical problem occurred again. It seems to...

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Helpful?
1Thank Travel12370
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Travel12370, thank you very much for sharing your review with us. We were delighted about the good rating and your positive comments about the staff and the room are a big motivation to all of us. But I would also like to express my sincere apologize regarding the shower in your room, I certainly can appreciate some you can...

Dunblane, Scotland, United Kingdom
Reviewed 25 January 2015

Yes this hotel is in a great location. Short walk to town but also next to an underground station if feeling lazy. The city hop on and off tour bus stops nearby as well. When we were there the bar was busy and locals had obviously had to book a table. We thought this added to the atmosphere and we...

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Helpful?
1Thank Lindyloopylou12
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Lindyloopylou12, thank you so much for your lovely review, which is very much appreciated. It is great to read that you enjoyed your stay with us. Indeed the Bar is very well known and popular by locals and the location of the hotel is one of our advantages. We all hope that we will have the chance of welcoming...

Singapore, Singapore
Reviewed 23 January 2015

I am very happy to stay in this hotel. It was near the business district where are in landmarks are within walking distant and many eateries nearby. The reception were luxurious and classy giving a romantic and dreamy outlook. The morning breakfast were wonderful, which you can choose from a huge varieties of food. The room were cozy, when after...

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Helpful?
Thank 88Henry
Anthony D, Manager at InterContinental Wien, responded to this review

Dear 88Henry, thank you very much for lovely review. We appreciate that you took the time to share your feedback with us and it is great to read that you enjoyed your stay with us,. Indeed the location of the hotel is one of our advantages and your kind comments will be shared with the entire team. We all hope...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities. ... more   less 

Additional Information about InterContinental Wien

Address: Johannesgasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna > Landstraße
Price Range: ₹ 10,242 - ₹ 20,809 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Wien 5*
Number of rooms: 459
Reservation Options:
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Also Known As:
Intercontinental Wien Hotel Vienna
Intercontinental Hotel Vienna
Intercontinental Hotel Wien
Hotel Style:
#27 Family Hotel in Vienna
#52 Luxury Hotel in Vienna
#59 Business Hotel in Vienna
#65 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Wien staff and other travellers.
26 questions
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Questions? Get answers from InterContinental Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking park”
JamesT965, 25 Apr 2017 | Read review
“Try the Apple Strudel with a coffee, amazing.”
840RobertS840, 12 Apr 2017 | Read review
“Our room was a ..basic....room...but it was great.”
P8519GNtomr, 4 Apr 2017 | Read review
“Get a high floor for good views of Vienna”
DavidS520, 2 Apr 2017 | Read review
“Corner room!”
640lisac, 27 Mar 2017 | Read review
5 of 5