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Mercure Grand Hotel Biedermeier Wien

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#84 of 366 Hotels in Vienna
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999 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Biedermeier Wien
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Showing 494: English reviews
Rome, Italy
Reviewed 24 October 2016

Good hotel, all rooms are in a biedermeier style, confortable and quiet. You can use for a fee the parking directly connected to the hotel (Do it if you have a car, because Wien is well connected by public transport and you don't have many free parking space in the town). The hotel is 5 minutes walk from an undergroud...

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Helpful?
Thank Giusefore
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Giusefore, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thanks for your great feedback. We hope to welcome you back to our hotel very soon! Best regards, Marcel Stöckel Verwaltungsassistent

Amsterdam, The Netherlands
Reviewed 21 October 2016

The location of the hotel is good, within walking distance of the center (10 - 15 minutes). The room was spacious and the bed was good. Contrary to what their promotional photo's suggest, the hotel lacks character. The bathroom, especially the bath, needed a thorough cleaning, and the shower was broken. The service and staff are not up to standard...

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Helpful?
1Thank gdo89
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear gdo89, thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 21 October 2016

I stayed at this hotel for a conference, and was shocked at the rather poor condition of my room and the hotel in general. Everything was dated, and I was surprised to find that my room had two twin beds that were more appropriate for a camping lodge. The service here was virtually non-existent: The front desk was entirely unhelpful...

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Helpful?
Thank Chiawen K
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Chiawen K, thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Rio de Janeiro, RJ
Reviewed 18 October 2016

Good location, near everything, romantic building. Nice restaurant with delicious meals. The room " Privilege" is big and beautiful with nespresso machine. The receptionists are efficient, everything is clean, quite. The decoration is really "biedermeier" with flowers and wood (not my taste, but very apropriate for an authentic experience), there is a nice souvenir store in the street at the...

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Helpful?
Thank OliveiraMachado
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Oliveira, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and our restaurant, which is really designed to feel welcome and cozy. Have you also tried our famous "Weissgerberstube" with regional and...

Luton, Bedfordshire
Reviewed 18 October 2016

The hotel is both sides of what was (and still is) a small passageway between two streets. This is still cobbled and can cause a bit of a problem to those with walking difficulties. Also, it is obviously long and thin, which might mean a longish walk to the room. Our room was (perhaps unfortunately) the one directly over the...

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Helpful?
Thank wat4der
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear guest, Thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback- Sorry that some directions in our hotel are a little bit confusing but the traditional old Biedermeier Sünnhof architectural style is an original building from 1837 and has some "romantic, hided corners". Also very important for us is your praide...

Vienna, Austria
Reviewed 17 October 2016

Good location, near busy street and one of main stations, but yet quite hotel in romantic building with interesting layout. Pleasent and efficiant receptionists. Comfortable big (Privilege) room with nespresso machine, but no slippers or any other privileges... very good breakfast and dinner, with great (coconut cake) desserts!

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Helpful?
1Thank luxury doll b
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear guest, Thank you for your comments and your feedback here on tripadvisor. We are very happy that you mention our grand location next to the city center and our nearness to all places of interests here in Vienna. You can find exclusive restaurants, typical Viennese pubs, traditional cafes as well as present day shopping areas in walking distance. Just...

South East England, United Kingdom
Reviewed 16 October 2016

I've probably reviewed this hotel before - but I'm doing it again! My wife and I first stayed here over 20 years ago on our first trip to Vienna, and we've stayed here every year since. We love the location; the Landstrasse area is interesting with a large number of shops, cafes and restaurants to suit pretty well every taste....

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Helpful?
1Thank Adrian W
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Adrian, Thank you, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien and we are very happy that you visit us regulary. It is always a pleasure for us to coddle our regular guests and let them feel our Mercure Grand Hotel Biedermeier "feel-good spirit". We are very proud about your compliments...

Thane, India
Reviewed 15 October 2016 via mobile

You will definitely miss this hotel if try looking for it on your own. I generally stay at Hilton which was not available for the first three days of my stay so had no choice but to look for an alternative and this property was the second best after Hilton. This hotel is like a narrow lane with rooms facing...

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Helpful?
1Thank KamalJonwal
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear guest, Thank you, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien . The traditional old Biedermeier Sünnhof architectural style is an original building from 1837 and has some "romantic, hided corners". Just to mention: Our building is the oldest preserved Biedermeier passage in Europe! We are very happy that you felt...

Province of Naples, Italy
Reviewed 15 October 2016

Very clean, comfortable room. Staff very pleasant and helpful. Excellent, free wifi The hotel is in a good location, an easy walk from the CAT station, or on stop on the 74a bus route (left out of the station), an easy walk into the Centre of Vienna. The public transport system is excellent The hotel is situated down a cobbled...

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Helpful?
1Thank Elizabeth K
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Elizabeth, Thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and our rooms, which are really designed to feel welcome and cozy. We are looking forward to welcome you again and wish you a successful week. Greetings from Vienna Bettina...

London, United Kingdom
Reviewed 14 October 2016 via mobile

Stayed in business at this Mercure; it's well placed as 5-6 minutes walk from Mitte Wien main train station. And the hotel rooms are quiet compared to most central city hotels. Well priced to include breakfast, which is varied and tasty. A few minor downsides like a leaking shower, however definitely recommended for a business hotel in Central Vienna

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Helpful?
1Thank Chizzamerica
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Chizzamerica, thank you for your comments and your feedback. We are very happy that you mention our central and quiet location next to the city center and our nearness to all places of interests here in Vienna. Also very important for us is your feedback concerning our breakfast buffet because a healthy and varied start in the morning is...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 5,617 - ₹ 14,225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Odigeo, Orbitz, Priceline and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#63 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
“Due to the quiet location all rooms are probably to recommend”
 of 5 bubbles Sven43, 15 Nov 2016 | Read review
“Ask for the larger room that would be considered a suite.”
 of 5 bubbles Deb0926, 9 Nov 2016 | Read review
“Upper floors are better to see roofs of Wien by night”
 of 5 bubbles Giusefore, 24 Oct 2016 | Read review
“privilege room is nice and big”
 of 5 bubbles OliveiraMachado, 18 Oct 2016 | Read review
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