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Mercure Grand Hotel Biedermeier Wien

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#84 of 366 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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993 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

The hotel is well situated, with only a 10 min walk to the city center and 5 mins to Wien Mitte from which you can travel to most of the city. We stayed in a privilege room, which was a fairly decent size, although the toilet was in a separate room from basin/ bathroom, which was very small. The room... More 

Helpful?
Thank Daniel P
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Daniel P, thank you so much for your good review "Good location and friendly staff" on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Great hotel, easy access straight from the airport. Train is quick and cheap. Rooms are clean, well appointed and beds are comfortable. When you leave the train station I would recommend stopping at the spar for essentials, it's cheap and lots of freshly made foods - the supermarket next to the hotel is not great. Staff are friendly and helpful.

Helpful?
1 Thank Charlotte B
Mercure_Biedermeier, Guest Relations Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Charlotte B, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Cannes
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Stayed here for 1 night in November 2016. I arrived at 10AM due to an early flight and my room was already accessible. What a service! Room was heated and was very large! Breakfast is also very good with a lot of choice.

Helpful?
Thank Schaekie
Mercure_Biedermeier, Guest Relations Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Schaekie, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Calgary, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Small hotel which is in the old world style and yet wonderfully comfortable for both short 4 day stays or longer weeks. Rooms are good and comfortable. Housekeeping is excellent. Service inmost languages is excellent

Helpful?
Thank plle1
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear plle1, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We are very proud about your compliments concerning our house, housekeeping and service quality. It is so lovely to hear that you feel welcome in your room, we try always to establish our... More 

Khi
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Everything was perfect except the lady receptionist, who I think didn't get her training on how to treat their guests . I had to wait more then 20mins just to catch her attention as she was busy on the phone . Later she was counting money in her cash register . She even forgot to take my passport for photocopy... More 

Helpful?
Thank Zain K
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Zain K, thank you for your comments , we are very happy and proud about your positive feedback "Everything was perfect". Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key to success: personality, amiability and professionalism are the most important qualities to make... More 

Helsinki, Finland
Level Contributor
333 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 2 weeks ago

I was coming back to Vienna after 15 years and had good memories from Biedermeier. I really appreciate hotel that is located in old building, relying message from the past. Of course it could be shown more, being proud of Vienna history, now decoration is plain industrial "paintings" matching Mercure color world. Hotel is nicely located 5 min walk from... More 

Helpful?
Thank mWrite
Mercure_Biedermeier, Guest Relations at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Yann De Saint Pol, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments and your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Stockholm, Sweden
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Mercure Grand Hotel Biedermeier is located on 10 minutes walking distance from Wiener Mitte, the railway and Metro station where all Vienna is easily reached. Despite this central location it is very quiet and intimate. It is also very close to some of the central tram lines and CAT, the fast train to the airport. The Stadtpark, a nice area,... More 

Helpful?
Thank Sven43
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Sven43, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

China
Level Contributor
7 reviews
Reviewed 3 weeks ago via mobile

Room is ok, the only thing is I told receptionist to book a cab, when I arrived with the driver to the car, it is a 9 seat Benz truck and caused me over than 40 Euro for going to airport. 酒店距离机场半个小时,火车站十五分钟,房间还算可以,早餐我去看了因为没太多就没吃,最不好的是让前台预定辆一个人的出租车,被司机领到地方后发现是一辆可以脸对脸12人坐的大本,花去了我40多欧元。

Helpful?
Thank likaileilei
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear likaileilei, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Verwaltungsassistent More 

Fargo, North Dakota
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

I loved the location of this hotel. The rooms are small and the beds a bit hard, but it was very clean and the staff was courteous and helpful. The rooms were supplied with coffee and tea. I did not try the breakfast there but a fellow traveler said it was a good breakfast. An Anker pastry shop was just... More 

Helpful?
Thank Deb0926
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Deb0926, thank you so much for your great feedback. We are very happy, that you love the location and our hotel. We would be very happy if you also try our breakfast buffet on your next stay in our house - You will be impressed. Best regards, Marcel Stöckel Verwaltungsassistent More 

London, United Kingdom
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

First time at this hotel as my usual place was booked. Really great location right next to lots of shops and facilities. Rooms are very small but very well equipped, the beds are very firm so that has to be your thing. Breakfast was excellent with a lot of variety!

Helpful?
Thank Seran T
Mercure_Biedermeier, Verwaltungsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Seran T, thank you very much for sharing your experience with the tripadvisor community. I am very happy that you enjoyed the location of our house. And thank you very much for the praiseworthy words to our breakfast and selection. We are looking forward to welcoming you again. With all our best wishes, Marcel Stöckel Verwaltungsassistent More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 5,744 - ₹ 14,178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, ACCOR and Odigeo so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#63 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
24 questions
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
“Due to the quiet location all rooms are probably to recommend”
 of 5 bubbles Sven43, 15 Nov 2016 | Read review
“Ask for the larger room that would be considered a suite.”
 of 5 bubbles Deb0926, 9 Nov 2016 | Read review
“Upper floors are better to see roofs of Wien by night”
 of 5 bubbles Giusefore, 24 Oct 2016 | Read review
“privilege room is nice and big”
 of 5 bubbles OliveiraMachado, 18 Oct 2016 | Read review
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