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Rainers Hotel Vienna

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Rainers Hotel Vienna
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547 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 3 days ago NEW

Forget about names and location; this is a place where everyone enjoys personal attention, fantastic staff to respond to your needs. And don't forget the restaurant with a great menu and if you utter them, some specials, because there too, they are all ears to your requests. I have stayed there 12 weeks in the course of 5 months and...

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Helpful?
Thank Sylvie E
Klaipeda, Lithuania
Reviewed 1 week ago

We did get real good price from Booking.com.The room was big,clean and tidy.As per my request I've got double bed instead of twin.Bed was big and comfortable.WiFi was free and very fast. Very close to hotel you can find several options of public transport.So getting to city center and back is so easy - it take just few stops of...

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Thank sania1717
Milton Keynes, United Kingdom
Reviewed 7 March 2017 via mobile

Stayed here Friday - Sunday just gone and I don't have a single negative to say. Location is good, not too far from the airport 29 Euro private taxi transfer or 12 Euro CAT train and then few metro stops. Bus stop right outside that will take you to the metro, from the metro you can get absolutely everywhere. Lots...

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1Thank L0V3T0TRAV3L97
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Guest, thank you so much for your amazing feedback. We are very happy to hear that you enjoyed your stay with us and had a wonderfull time in Vienna. We hope to see you again at our Rainer Hotel :) Best regards

Stoke-on-Trent, United Kingdom
Reviewed 5 March 2017 via mobile

Mixed experiences at Rainers though I'm keen to start with the good: -Good large spacious rooms with everything you could need including a minibar etc. -Excellent service from Bahadir on the bar as well as the bald gentleman (couldn't catch his name) for both days. Friendly and could speak good enough English and helped engage while I try and pick...

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Helpful?
Thank Odious101
RainersHotelTeam, Leiter Öffentlichkeitsarbeit at Rainers Hotel Vienna, responded to this review

Dear Odious101, thank you for taking your time to write a detailled review regarding your stay at our Raines Hotel Vienna. We are glad that you enjoyed our special "Burger & Beer" offer at the restaurant and Sports Bar. Bahadir will be happy to hear about your positive comment. We really regret to read about your bad experience with the...

Bath, United Kingdom
Reviewed 24 February 2017

Stopped here for a night and would recommend it for business travellers or just those looking at the sites. The rooms are of a very good standard and the breakfast was very good. I would stay here again if visiting Vienna.

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Helpful?
Thank MattEngr
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Matt, thank you very much for your positive comments about your stay at our hotel. We would be happy to welcome you again in Vienna. Best regards

Bucharest, Romania
Reviewed 5 January 2017 via mobile

It is a 3 star hotel. We had a really bad experience with the staff. When we arrived the font desk guy told us we had breakfast included, but when we checked out they told us we have to pay. We asked to see the manager. She came and told us we were liars!!!!!! A real manager isn't supposed to...

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Helpful?
Thank AdelinaRetevoescu
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Adelina, we are very sorry to read your negative review. First off all, we would like to point out that we never said that your are liars. This is not the way we are handling claims. We tried to solve this in a calm way, unfortunately you did not gave us the chance. Your reservation has been made without...

Reviewed 3 January 2017 via mobile

We stayed there in July 2014 and had a great experience. The staff was friendly, the breakfast was great! And we loved the gym. The family suite and the rooms were really nice, clean and comfortable. The family suite had even two flat-screen TVs.

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Thank Tina M
Belgrade, Serbia
Reviewed 29 December 2016

My friend and I stayed in this hotel for two nights and we were both very happy with it. We were first given a really nice, spacious room, but after a minor technical problem with it (our sink wasn't working properly), the very kind manager Stephan apologised and moved us into an even bigger one! The beds are nice and...

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Helpful?
Thank KsenijaSiljic
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Ksenija, We are delighted and speechless from your kind feedback. We are constantly trying to do our best and want to make our guests feel like at home. It would be great to see you again. Kind regards, Your Rainers Hotel Vienna Team

Reviewed 28 December 2016 via mobile

It's a hotel perfect for people who travel alone or with friends. The breakfast is definetely one of the plus of the hotel. It is not in the centre of the town but is well connected with the public transportation (as is the whole city).

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Thank Eleni P
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Eleni P. Thank you for your feedback. We are pleased to hear that you enjoyed your stay in our Hotel and in Vienna. Thank you for rating our Breakfast, as good. We are constantly trying to improve it, so all of our guests can enjoy a good start into their day. We would be glad if you decide to...

Singapore, null, Singapore
Reviewed 20 December 2016

Non-German speaking, once we decipher the signs, we could easily get around Vienna as the hotel is minutes walk to the S bahn Matzleinsdorfer Platz station (a stop away from Wien Hauptbahnhof train station where we arrived at Vienna from Budapest). Within the same vicinity, there are trams too (#1 brings you to the ring at Kartner Ring. Oper. station)....

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Helpful?
Thank Joey C
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Joey C, thank you for taking the time for writing this feedback. We are happy that overall your stay has been pleasent. Concerning the residue in the kettle, we have already given this information to our houskeeping manager and hope that for a next stay everything is fine. We also dispose of rooms with a shower, if you have...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Rainers Restaurant
Rainers Restaurant
Cuisines: Austrian, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The 4-star Rainers Hotel Vienna is a trendy, modern business and city hotel. Located near the city centre of Vienna, it is the perfect base for discovering Vienna and its important sights. Combining history with modern elements, the hotel creates a unique atmosphere of well-being. For lovers of culture, city tourists and business travelers, the hotel offers a modern and stylish ambiance with dedicated employees who know the value of professional service. The variable room design of the seminar hotel's 640 m² events area provides an excellent setting for conferences, presentations, seminars and exclusive meetings. State-of-the-art technology, natural daylight and professional on-site support ensure a comfortable work environment for up to 350 people. The restaurant, with terrace dining in the summer, and the individually adaptable banquet rooms can also be made available for festivities and celebrations. Discover the magic of our creative, light and vitamin-rich cuisine! ... more   less 

Additional Information about Rainers Hotel Vienna

Address: Gudrunstrasse 184, Vienna 1100, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 4,275 - ₹ 12,113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rainers Hotel Vienna 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Vienna Rainers Hotel
Hotel Style:
#125 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Rainers Hotel Vienna staff and other travellers.
3 questions
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Questions? Get answers from Rainers Hotel Vienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a residential area, one hardly hears anything. The rooms have large windows, no dungeon effect here.”
230sylviee, 20 Apr 2017 | Read review
“Standard rooms are very good”
MattEngr, 24 Feb 2017 | Read review
“executive rooms are well appointed”
labal, 28 Sep 2016 | Read review
“Don't come here! Otherwise, you have a bad experience.”
irinawong3, 3 Nov 2014 | Read review
“Superior rooms are very nice!”
ElenaY991, 27 Dec 2013 | Read review
5 of 5