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Hotel Neue Post

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140 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Reviewed 13 August 2016 via mobile

Arrived at noon, room wasn't ready, very understandable. We wandered town and came back around 3 to find out the room is still not ready. It took them until 4 to have my room ready. Beds aren't the greatest, but ok. The room is very clean and had a great view of the mountains and city. The staff seemed helpful,...

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1Thank James S
Stockholm, Stockholms Län, Sweden
Reviewed 12 July 2016 via mobile

The hotel offers free wifi however our first room had no access. We were offered another room which was much nicer and had wifi access. Staff was helpful. The room was very classically designed. Chandelier and other details on the rooms. Disappointments were missing air condition in the room. Also the breakfast was good but constantly ran out of stuff....

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Thank Kristina W
Germany
Reviewed 15 May 2016 via mobile

The hotel is located very close to the city center and you can reach almost every landmarks within a 10 to 15 minutes walk. The service was good and people in the reception were also helpful. The parking lot is two blocks away, so it is not that convenient.

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Thank Vagner L
Woudenberg, The Netherlands
Reviewed 13 May 2016 via mobile

A lovely and very charismatic hotel, very big rooms and clean. Great service from the start. Parking close to the hotel. Haven't slept yet, but all ready positive about this hotel. Also the communication has been good planning this trip. Up for a great stay!

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1Thank charlotte v
Cheshire. UK
Reviewed 12 February 2016 via mobile

Well located, 10 mins maximum in a taxi from the airport, or a 10 min stroll from the main railway station. Small reception & bar area, old character property with good sized rooms. Beds comfortable & bathroom clean. WIFI access on 1st floor weak, although it worked.

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Thank DCI17
New York City, New York
Reviewed 7 January 2016

I love the Neue Post in Innsbruck for it is a cozy and pleasant hotel to stay at - have been visiting for more than 8 years that specific hotel . There is a new group of People working at the hotel and they all seem to be truly very nice and pleasant !!. The rooms are nicely decorated I...

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Thank alexander d
Guelph, Ontario, Canada
Reviewed 23 September 2015 via mobile

My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things...

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Thank Cody G
Canberra, Australia
Reviewed 19 August 2015 via mobile

We have stayed at this hotel many times in the past. We have never had a bad experience till 2015. This year our first room had NO hot water and no air conditioning. Because of the lack of any hot water we moved to another room on the same smoke free floor. The new room took over 40 minutes to...

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Thank denevans
Camarillo, California
Reviewed 8 July 2015 via mobile

Our family was excited to stay in a really nice place as described and photos show online. Not even close! Check-in was smooth and the breakfast was nice. That's were the good stuff ends. Old decor, faint smell of smoke throughout, even in our none smoking room. Refrigerator in room had used water bottles and old fruit, drinking cup in...

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2Thank Mark B
Bingley, United Kingdom
Reviewed 29 June 2015

Good clean hotel although rather gloomy corridors but decor very local. We had a good breakfast with a range of hot and cold food. Very well situated for the centre of Innsbruck. Car park although secure with a key card, was open and a couple of streets away.

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Thank Jane B

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Neue Post

Address: Maximilianstrasse 15, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: ₹ 7,445 - ₹ 13,083 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neue Post 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#25 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neue Post staff and other travellers.
2 questions
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Questions? Get answers from Hotel Neue Post staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we were on a busy corner, did not notice much noise”
 of 5 bubbles U6284GHjaneb, 29 Jun 2015 | Read review
“I think all rooms are OK.”
 of 5 bubbles IvanP_M, 28 Jun 2015 | Read review
“Ask for a corner room with a balcony.”
 of 5 bubbles PMH114, 2 Jan 2015 | Read review
“Book early”
 of 5 bubbles 535jacquis, 16 Sep 2014 | Read review
“If travelling solo, make sure you ask for a standard double room used as a single room. Otherwise take your magic wand in order to make it bigger.”
 of 5 bubbles AQ514, 25 May 2013 | Read review
5 of 5
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