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Grand Hotel Europa

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Traveller (292)
Room & Suite (289)
Dining (61)
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Overview
  • Excellent48%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“train station”(137 reviews)
“five star hotel”(19 reviews)
“old town”(82 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Grand Hotel Europa
Special Rate: € 60 (EUR)
Offers from Grand Hotel Europa
Special Rate: € 60 (EUR)
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Reviews (1,022)
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574 results
Traveller rating
290
163
76
29
16
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LanguageEnglish
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290
163
76
29
16
Show reviews that mention
All reviewstrain stationfive star hotelold townhotel restaurantlovely roommain stationfront desk staffan excellent hotelthe heart of the cityunderground parkingconvenient locationvisiting innsbruckbreakfast was excellentbreakfast roomgolden roofaustriamountains
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1 - 5 of 574 reviews
Reviewed 4 weeks ago

We were very disappointed with this hotel and while we don't understand how the Austrian hotel rating system works, it is not comparable to that of a UK hotel. I had attended the BCA clinic in Augsburg, Germany for Lyme disease treatment and had wanted...More

2  Thank Nicola H
Hotel's Favourite
Reviewed 23 October 2017

The best hotel in Innsbruck close to train station. The distance from the center of Innsbruck is about 15 minutes. Comfortable rooms,the sleep quality is excellent and the restaurant is excellent too. The chef is fantastic! Excellent service!More

1  Thank mimika21
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 25 October 2017

Dear mimika21, thank you so much for taking you time to give us a this amazing comment on Tripadvisor. We are happy that you like our hotel and also the location. Wonderful that you enjouy your evening in our restaurant. The staff is very glad...More

Reviewed 4 weeks ago

Excellent location, just in front of train station. Walking distance to main city attractions: the old town and Nordkette cable. Easy exit to the highway. The hotel has access to the private garage. The staff is very nice, the check-in and the check-out were very...More

Thank CattyKy
Response from SabrinaF6020, Guest Relations Manager at Grand Hotel EuropaResponded 4 weeks ago

Dear Guest, thank you very much for staying with us and your time to share your experience with us. We are happy to read that everything was fine for you and that you had a nice time in our Hotel and in Innsbruck. We do...More

Reviewed 16 April 2018 via mobile

It’s perfect place in terms of location and hospitality. Rooms are specious and clean . Hotel is just opposite ÖBB, so you don’t have to worry about transportation. Also all markers are walking distance. Breakfast was good with all most everything available.staff and waitress are...More

Thank Salemshaikh
Response from SabrinaF6020, Guest Relations Manager at Grand Hotel EuropaResponded 4 weeks ago

Dear Mr. Salemshaikh, thank you very much for staying with us and taking the time to share your experience. We are happy to read that you had a nice time in our Hotel and we thank you for your Kind remarks. You are right, our...More

Reviewed 12 April 2018 via mobile

This is a great hotel in Innsbruck as it is located very near to Innsbruck main railway station, bus station and old town square. We can spend very late night time in old Town square as this hotel is located in walkable distance. To all...More

Thank Majesh M
Response from SabrinaF6020, Guest Relations Manager at Grand Hotel EuropaResponded 15 April 2018

Dear Guest, thank you very much for staying with us and taking the time to leave your comment. We are happy that our Location was convenient for you and that you like our breakfast. We would be happy to get the Chance to see you...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 157 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#16 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 157 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#16 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (292)
Room & Suite (289)
Dining (61)
Pool & Beach (1)
Amenities (32)
Business Centre & Event Rooms (2)
Questions & Answers
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Warid A
5 May 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Mr. Warid, thank you very much for your massage. No there is everything included in our rate. So you don`t must pay for any City tax at the Hotel. We are much looking Forward to welcome you soon in our Hotel and wish... More
1
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Kinnari S
1 April 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Guest, Thank you for your request. You have a very nice indian restaurant called "Jaipur" juste 5mn walking distance from the hotel and a 2nd about 10/15mn called "Himal". For the shopping we recommande you the... More
1
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iamapizza
21 May 2017|
AnswerShow all 2 answers
Response from mike c | Reviewed this property |
Don't know about AC having been there in march and I'm pretty sure it won't be an issue in October either.
0
Votes
Room Tips
"Ask for room facing the backyard on higher floor. Our room was very quiet."
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"Front of hotel and upper floors look across the city towards the mountains"
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"If you want a bath, specify when booking"
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"Check if it is clean!"
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