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All reviews welcome drink the modern art museum fairy tale nearby museum infinity pool mountain overlooking moment you arrive old town homemade jams emailed the hotel the entire staff hotel experience beautiful hotel turn down service wonderful stay the location is perfect junior suite
Me, my wife and our 2 kids stayed at this place just one night (heading the KinderHotel in Gosau). It has been an extremely lovely experience. From the early beginning until the end. The last 800 m to the Schloss: so romantic..., the welcome: so...More
Since I live in Salzburg I will likely not stay over night any time soon, but my wife and I go at least once a year for a 'day-spa' trip or dinner to this hotel.
So for our wedding-day we spend the day at the...More
Thank Thomas H
Response from STeufel, Manager at Hotel Schloss MonchsteinResponded 31 July 2018
Dear Thomas H.,
thank you very much that you took the time to write such a lovely review about your day in our HOTEL SCHLOSS MÖNCHSTEIN*****s.
We were delighted to read that you had a great time in our beautiful hotel high above Salzburg and...More
The drive up to the property is a little dicey but once you get there you are greeted by a true luxury hotel. Staff are very attentive and personable, property is small so they quickly get to know you name. Room was very large in...More
Wow! This place is amazing. We arrived by car and then the efficient staff at the hotel took over. We relaxed in the sunshine with our welcome drink as our bags and car were handled. It was a smooth checkin and then we were guided...More
First off this is a beautiful hotel with lovely scenery, views and amenities. The rooms are wonderful with great beds and spacious.
Where they are lacking is the training of their staff. They must be constantly 'drilled' during their initial training. to obey every command....More
Response from STeufel, Manager at Hotel Schloss MonchsteinResponded 2 weeks ago
I am really sorry to hear that you feel this way. As a five star superior hotel it is our goal to exceed the expectations of our guests and I am truly sorry that this has not happened in your case. Having had...More
It is true the walk to the elevator is through a park and at night there is not much light, still I do not recall any incident ever! In general salzburg is very save an I think there is very little danger. If you came home... More
It is true the walk to the elevator is through a park and at night there is not much light, still I do not recall any incident ever! In general salzburg is very save an I think there is very little danger. If you came home late at night I would recommend a taxi anyway, since the Hotel is on top of a small mountain and to my recollection the elevator doesn't operate all night.