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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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937 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Showing 773: English reviews
Northern Virginia
Reviewed 28 May 2014

The Goldener Hirsch is a charming hotel made by cobbling together several smaller buildings. As a result, you sometimes have little walks between sections of the hotel, little open spaces here and there, etc. That's part of the charm. The room was well equipped with historic old armoires and furnishings, and country-style bedding. In other words, don't expect sleek, satin...

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Helpful?
Thank luv2travl003
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear luv2travl003, thanks for your positive feedback, especially about the good attitude of our associates. I will pass this directly to my staff. I remain with warm regards from sunny Salzburg Wolfgang Putz

Virginia Beach, Virginia
Reviewed 21 May 2014

The hotel is right on the Main Street in the old city section of Salzburg and literally just a few minutes walk from the main places to see in that area. The staff is beyond excellent and anticipates your needs and they deliver an excellent clean hotel. The only thing we did not care for is that the breakfast wasn't...

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Thank Tom C
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Tom C, thanks for your feedback and I am happy that you enjoyed the stay with us. Regarding the breakfast we do offer rates including breakfast as well, which makes is cheaper or you always have the possibility to oder a la carte. Despite of this there a many very nice and traditional coffee houses where they serve delicious...

Dubai, United Arab Emirates
Reviewed 15 May 2014

Our stay at the Goldener Hirsch was good in general but thought that the hotel is overpriced for what it offers. We were upgraded to a larger room and so we had a large and spacious room. It was clean and beds were comfortable but the room gets really hot at night. The location of the hotel is of course...

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Thank Milanese2008
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Milanese2008, thanks for your constructive feedback and that you stayed with us. Unfortunately we did have to turn on the heating as the weather was changing every day. Regaring the breakfast there is big choice in Salzburg as well, or you have the possibility to order a la carte. Looking forward to having you with us back one day....

Newark, New Jersey
Reviewed 14 May 2014

We had a nice sized room #25 with a large bathroom and sitting area. The hotel is hundreds of years old and very charming too. The location is perfect, close and walkable to most sights. The staff are terrific and very gracious too. We had a clogged shower and broken light and they were fixed immediately with many apologies. Worthy...

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Thank suzeyes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear suzeyes, thanks very much for your kind and positve review. I am happy to learn that you liked our hotel as well the historical fact. Looking forward to having you back with us, soon. Best regards Wolfgang

Renton,
Reviewed 13 May 2014

We stayed for nights at the Goldener Hirsch as part of the Mercedes Benz European delivery program and are very happy that this hotel was on their list. We loved Salzburg and the Goldener Hirsch was a large part of the charm. The staff is professional but warm and helpful. We found cozy corners to play table games and felt...

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Thank Nancy B
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Nancy B, thank you very much for your positive review and I am happy that you like our hotel. I also hope that you enjoy driving with your new Mercedes and you had time to see a lot of the wonderful countryside we have in Austria. I remain with best regards Wolfgang

Bath, Maine
Reviewed 12 May 2014

We enjoyed such a pleasant stay here for three nights. The high point is the service you receive once you arrive at this historic hotel. We encountered over five different staff members at the front desk during the course of our stay and all were delightful to us as well as ready to answer any questions. Rooms were five star...

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Thank bnc2oths
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear bnc2oths, thank you very much for your kind and positive feedback. I am happy that you enjoyed the city as well as our services. With best regards Wolfgang Putz

Zurich, Switzerland
Reviewed 7 May 2014

That was our 8th stay at the Goldener Hirsch for the Easter festival. As every year we liked it a lot. The location is perfect, the rooms are nice, although not the best comfort you can find today. But this is not an ordinary place. This is all about charm, tradition, excellent service and welcoming staff. They make you feel...

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1Thank KUSNACHT
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear KUSNACHT, thank you very much for your positive feedback and I am very happy to read that that you enjoy to stay with us. We do focus on personal and individual service and I am glad that you appreciate that. Looking forward to having you back with us, soon. Wolfgang Putz

Bellevue, Washington
Reviewed 6 May 2014

We stayed two nights here and everything was perfect. The location could not be better. The staff are incredibly helpful and always knew who we were as we came and went. The room decor is kitschy but actually very nice with large bathrooms. The hotel feels like you are staying in a large private home with lots of nooks and...

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Thank liz184
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear liz184, thank you very much for your positive feedback about the hotel and our associates. I will share this with my team. Looking forward to having you back with us soon. Best regards Wolfgang Putz

New York City, New York
Reviewed 21 April 2014

We spent 3 nights at the Golderner Hirsch during the Salzburg Osterfest. The positives were (1) the location, in the heart of the old city and walking distance to all major sights; (2) the concierge and front desk staff, particularly Thomas (the head concierge), who gave us very good dining recommendations and other advice; and (3) the history of the...

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2Thank LMZV
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear LMZV, thanks for your feedback about your stay with us. I immediately talked with our housekeeping staff and explained that it is strctly forbidden to smoke inside of the building. Regarding the hot/warm water problems, we are also searching for the issue as this is not acceptable. Despite of this I am glad that you enjoyed our service level...

Calgary, Canada
Reviewed 9 April 2014

The staff are very friendly and helpful. Although the location is fantastic for proximity to sites, it is quite noisy overnight. The room was very hot, even in April, but it was impossible to sleep with the window open because of the noise on the street. But you can't be closer to everything the city has to offer, so bring...

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2Thank Travelbug13Canada
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Travelbug13Canada, thanks very much for your comments and feedback. I am happy to read that you liked the decor and service of the hotel. Unfortunately, we did not know about your issues during your stay, which made it impossible for us to react and make your stay more convinient. Looking forward to receiving an answer of the email I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 

Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: ₹ 11,813 - ₹ 44,930 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
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Also Known As:
Goldener Hirsch Hotel
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#3 Family Hotel in Salzburg
#4 Business Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and other travellers.
17 questions
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Corona del Mar, California
over a year ago
Kula, HI
7 months ago
Boston, Massachusetts, United States
Naperville, Illinois
over a year ago

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Questions? Get answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any specific requests, please feel free to ask the reception so they can advise you accordingly. =D”
 of 5 bubbles Eleanor_J_Thomas, 25 Feb 2017 | Read review
“We had a lovely suite - number 8 - with view to Karajan Platz and to Monchsberg mountain.”
  • view from the window of room 8
 of 5 bubbles DanielaS400, 8 Feb 2017 | Read review
“Room 18 is a special suite, quiet and a bit out of the way...top floor”
 of 5 bubbles DaveL300, 9 Jan 2017 | Read review
“Rooms in the festival wing have the connecting door to make two rooms into one. Great for family.”
 of 5 bubbles Pinruck, 8 Jan 2017 | Read review
“It appeared that all the rooms were excellent, and you can rely on the booking process to obtain a suitable room.”
 of 5 bubbles 714cherylk, 25 Dec 2016 | Read review
5 of 5