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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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916 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Showing 759: English reviews
Reviewed 13 December 2016

As a fan of old world charm and comfort, I could not have been more pleased with the Goldener Hirsch Hotel. The staff is simply incredible. Most of the staff and concierge personnel have been with the hotel for decades and are truly dedicated to the guests comfort. It is a treat not to missed.

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Helpful?
Thank Richard D
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Richard D, thanks so much for your kind and positive feedback and I am very happy that you had a great time in Salzburg and the Goldener Hirsch. Looking forward to having you back with us, soon. Warm regards Wolfgang

Cornwall, United Kingdom
Reviewed 8 December 2016

I booked this Hotel as a package (including flights) through Expedia. We took warm clothes because typically Salzburg, on the edge the Alps, can get a bit cold. During our visit it was mild with low cloud so we never got to see the Alps. On arrival, we were taken to a suite (Room 51). It was a fantastic Suite...

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Helpful?
Thank kernowlad2011
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear kernowlad2011, thank you very much for your feedback and I am very glad that you enjoyed your stay with us, except the heating issues. Unfortunately our system can not react on sudden weather and temperature changes but we plan updates next year which will solve this issues. Looking forward to having you back with us, soon. Best regards Wolfgang

On the road again
Reviewed 5 December 2016 via mobile

This is a great old hotel but it is no longer a 5 to me. Here are some reasons why: 1. Old outdated furniture including TVs that look frankly ridiculous and are not HD 1080p quality. 2. Showers without any type of anti-scold device which frankly could lead to a serious burn injury. 3. Old mushy soft beds that killed...

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Helpful?
1Thank DoctorVonCueBall
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear DoctorVonCueBall, thanks for your feedback and I am sorry that we do not have bathrobes for your size. As a result of that we ordered several robes in big and small sizes. In 2018 we plan a serious refurbishment and do hope you return to the Goldener Hirsch, once you visit Salzburg again. I remain with warm regards Wolfgang

Munich, Germany
Reviewed 27 November 2016

Stayed there for 3 nights, our room was upgraded to a festival-wind-room (junior suite), very spacious and comfy. The room was equipped with antique and traditional furniture, very clean with a spacious bathroom. Loved the daily turndown-service with chocolates on our bed every single day. Our room was equipped with a king-size bed, extremely comfortable. Breakfast was great (buffet+order), there...

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Thank I_Globetrotter_I
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear oO_JohnSmith_Oo, I am really happy that you enjoyed your stay with us and experienced wonderful days in Salzburg. With warm regards Wolfgang Putz

izmir,turkey
Reviewed 23 November 2016

We spent 3 nights at the Goldener Hirsh. We had a very nice suite room on the top floor.The hotel is located right on the pedestrian street of the historic old town.Wonderful location.The room was traditional Austrian style,very well kept,clean and pleasant. We had breakfast but not dinner at the hotel.The breakfast buffet could have been more creative, weak on...

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Thank turkeyOgel
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear turkeyOgel, thank you for your feedback and I am happy that you enjoyed your stay with us and praised the service of our associates. During our planned refurbishment next year we are planning to replace the TV sets and add SKY Movies and Sport. Looking forward to having you back with us, soon. Best regards Wolfgang Putz

Orlando, Florida
Reviewed 22 November 2016

Our experience started with my emailing the hotel before our stay asking about where to do laundry. The concierge replied with the address of a local laundry, the hours and prices. That was a level of service I am not accustomed to. When we arrived to the hotel, we checked into our room. The front desk arranged to take our...

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Helpful?
Thank JoeHeg758
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear JoeHeg758, thanks so much for your wonderful comment and I am so happy that we are part of your wonderful Salzburg memories. With warm regards Wolfgang

London, United Kingdom
Reviewed 13 November 2016

Let me just start with what a lovely hotel this is. Location could not be better for visiting the city with a range of shops and restaurant literally on the doorstep of the hotel. The hotel has a very rustic feel to it, from old wooden floors to staff uniforms the hotel takes you back in time to give an...

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Thank PlainCool
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear PlainCool, thanks so much for your kind and positive feedback. I am very happy that you had a great time at the Goldener Hirsch and looking forward to having you back with us, soon. Best regards Wolfgang

Chamonix, France
Reviewed 7 November 2016 via mobile

This hotel is so charming with fabulous rooms. You will never find a hotel with a more professional staff. We have been coming here for more than 20 years and will continue to return. A great hotel in the center of old town.

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1Thank Marilyn S
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Marilyn S thank you very much for your kind and positive feedback. So glad to learn that you are a loyal clients for more than 20 year and do hope more to come. warm regards Wolfgang

Milan, Italy
Reviewed 4 November 2016 via mobile

I was here 24 years ago and it was at that time the place to be in Salzburg. Now it lost a few of what they should be five stars specs like old bathrooms, poor service (next room eaten breakfast stayed in the corridor from 8.00 AM until 8.00 PM when we called the concierge for that), old broken breakfast...

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Thank Francesco74I
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Francesco74I, I am sorry that you were not happy with your stay and I already sent you an email about your comments. It is sad that you did not give us your feedback during the stay but when you left which was too late for us to make your stay better again. I do hope you give us a...

Melbourne, Australia
Reviewed 4 November 2016

On our European family holiday my wife and I had been to most places, except Salzburg. We decided on staying here as we wanted a hotel in the old city, with air conditioning and a little luxury as we had been staying in Apartments in Rome and Venice. Hotel Goldener Hirsch- luxury personified. Its not a modern hotel so diesnt...

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Thank Wei C
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Wei C, thanks so much for your detailed feedback and I am very happy that you and your family loved the stay with us. I will pass your notes to all our staff including Thomas (Bittendorfer :) I remain with warm regards from Salzburg Wolfgang

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 

Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: ₹ 13,460 - ₹ 35,314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Goldener Hirsch Hotel
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#3 Family Hotel in Salzburg
#4 Business Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and other travellers.
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Questions? Get answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 18 is a special suite, quiet and a bit out of the way...top floor”
 of 5 bubbles DaveL300, 9 Jan 2017 | Read review
“Rooms in the festival wing have the connecting door to make two rooms into one. Great for family.”
 of 5 bubbles Pinruck, 8 Jan 2017 | Read review
“It appeared that all the rooms were excellent, and you can rely on the booking process to obtain a suitable room.”
 of 5 bubbles 714cherylk, 25 Dec 2016 | Read review
“Back of the hotel might be quieter in the morning - pedestrian street is noisy early with garbage collectors.”
 of 5 bubbles CheBird, 20 Dec 2016 | Read review
“Have stayed in both standard and mini-suite. Upgrade charge was modest for the additional space and comfort. Especially in the bathroom”
 of 5 bubbles , 12 Dec 2016 | Read review
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