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Sheraton Grand Salzburg

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Traveller (595)
Room & Suite (252)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Park View
HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
60Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
1,261Reviews
799Photos
16Q+A
100Room tips
Traveller rating
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Popular mentions
Spent two nights at the hotel. Service was excellent! Location was excellent! Rooms were outstanding! Nice excercise facilities! Front desk staff was very nice and friendly! Had fresh coffee and rolls each morning available!
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Our family was out by 6am and back by 10pm so the construction currently on going, did not bother us. There is an existing issue with the construction and the elevators which the hotel is aware of but apparently there is no solution. Of the two elevators, the lobby floor has
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Response from SheratonSalzburg, Executive Office at Sheraton Grand Salzburg
Responded 1 week ago
Dear "wardlowjames", great thank you for your feedback. Indeed we are in the middle of the renovation of our lobby and 4th floor to give our guests in near future a breathtaking and new appearance. We are aware of the elevator problem and already have solved it with the elevator company. It is nice to read your words about Stephan! He is an asset in our team and we really know that! Hoping to see you back soon with a new appearance of our property. Best regards Sheraton Grand Salzburg Team
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You might check their web page, where this is mentioned briefly (and not emphasised). The entire fourth floor is a building site. Part of the first floor is a building site. The street side facade is a building site. The building next door is being... built. A massive building
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Response from SheratonSalzburg, Executive Office at Sheraton Grand Salzburg
Responded 2 weeks ago
Dear "WarmSeasDiver", thanks a lot for your comment. We are right now renovating one of our floors and the whole entrance and lobby area to give our guests in near future a breathtaking and new appearance. Sorry for that inconvenience. Hoping to convince you once again in near future. Best regards Sheraton Grand Salzburg Team
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Great location with a great staff and nice rooms! The service was outstanding. I stayed there for a weekend following an business trip in Germany and would highly recommend the hotel to anyone heading to Salzburg!
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Response from SheratonSalzburg, Executive Office at Sheraton Grand Salzburg
Responded 1 week ago
Dear "mauimama2000", thanks for your nice comment! It is good to read that you were satisfied on your weekend stay! Looking forward to your next visit! Best regards Sheraton Grand Salzburg Team
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The highlight of the stay is the great location didn’t want to stick around for breakfast to know what it is like as options all around were great. Walking distance from Salzburg Hbf (12-15 minutes) with very helpful staff at front desk who are also very responsive by email. The
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Response from SheratonSalzburg, Executive Office at Sheraton Grand Salzburg
Responded 1 week ago
Dear "Cew00", good to read that you were satisfied with your stay and our location. Regarding the refurbishment we are right now (actually since this week) renovating our lobby, our exterior view and the 4th floor. So you can be sure to have a new look soon of our hotel! Hope to have you back in near future we remain with our best regards Sheraton Grand Salzburg Team
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Is there guaranteed parking?
yes, there is a garage
0 votes
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Here it is: Sheraton Grand Salzburg GCCUSTSERVICE @ INFO.STARWOODHOTELS . COM Kind regards, Raymond
0 votes
Email the hotel. They are very responsive and can provide guidance.
1 vote
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Just wondering if there are self service laundry facilities at the hotel or anywhere close by?
I Always use the hotel laundry service . I don't think you can make it by yourself.
1 vote
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Are all Club rooms renovated?
As far as I know, the rooms on the "club floor" have not been renovated in recent times. However, having club privileges can be extended to any room in the hotel. So, I guess I would request A room that is newly renovated making sure that you have the same privileges as any club floor room. When we stayed, we had a newly renovated room higher up near the club lounge and it was excellent. Also, it was away from the noise of the construction zone next-door to the hotel.
1 vote
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1234
"Garden side (street side should be half the price!)"
"Our room looked out towards the Mirabel Gardens and the castle."
"View facing park, not street"
"Room 112 is large with a seated balcony overlooking the gardens."
"If you plan to stay here in the next few months, ask for a room away from the next door construction."
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PRICE RANGE
US$ 171 - US$ 604 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton salzburg hotel salzburgsalzburg sheraton
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
166
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