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Steigenberger Hotel and Spa

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Traveller (181)
Room & Suite (81)
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Overview
Hotel website
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Am Goldberg 2 4 Sterne Superior Hotel, Krems an der Donau 3500 Austria See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star accommodation
Additional information
Visit Hotel Website
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,642)
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Traveller rating
98
58
32
5
7
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LanguageEnglish
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98
58
32
5
7
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All reviews indoor pool wellness area steep hill very nice hotel high quality junior suite half board finnish sauna steam room relaxing weekend organic ingredients great variety beautiful area great wellness sleep quality white wine healthy breakfast
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1 - 5 of 200 reviews
Reviewed 3 days ago

The hotel sits on a hill which is a bit of a climb, but as soon as you enter the lobby there is a nice feel to the place.The receptionist was dressed in local attire which adds a nice homely feeling. This type of hotel...More

Thank Tony Y
Reviewed 24 August 2018 via mobile

Don't stay here. We stayed 1 night during our austria bike trip here and were really looking forward... but what a huge disappointment !!! it was the worst hotel we stayed in Austria. The hotel is currently under construction, the indoor pool is closed, the...More

Thank ArualR1
Response from SteigenbergerKrems, Geschäftsführer at Steigenberger Hotel and SpaResponded 10 September 2018

Please be assured that I will personally review your comments and discuss your feedback within the Management Team. Sorry for the mistake of your luggage. But your luggage label was marked with the name of your partner. We could not know that this luggage is...More

Reviewed 5 August 2018

We did not enjoy our stay at this hotel. We had selected one of the largest room types and when we arrived it was very dated along with the rest of the hotel. I also cursed myself for not checking to see if the hotel...More

Thank belladonna01
Response from SteigenbergerKrems, Geschäftsführer at Steigenberger Hotel and SpaResponded 8 August 2018

Please be assured that I will personally review your comments and discuss your feedback within the Management team to take appropriate actions. Sorry, that you did not get a junior-suite with air condition. I hope to welcome you again soon to change your mind about...More

Reviewed 4 August 2018 via mobile

First week of august in this hotel, no AC, our room hitted 35 ºC we went to complain about our fan not working and far from a polite treatment the girl at reception was rud and unpolite. Never expected from a 4 star hotelMore

Thank Alvaro P
Response from SteigenbergerKrems, Geschäftsführer at Steigenberger Hotel and SpaResponded 8 August 2018

Many thank for your information and your most recent stay at the Steigenberger Hotel and Spa in Krems. Sorry, that your fan have not worked. I checked that with our technical and spoked about your experiences with our receptionist. It is important for me to...More

Reviewed 19 July 2018

Absolutely no service, and the excuse is they are full, no apology, money for value non existent no air conditioning but a flimsy fan. Rooms where not maid until 5pm.Bathrooms although new where as basic as possibleMore

Review collected in partnership with Deutsche Hospitality
Thank olsigl
Response from SteigenbergerKrems, Geschäftsführer at Steigenberger Hotel and SpaResponded 30 July 2018

Many thanks for your feedback. Please be assure that I will personally review your comments and discuss your points within the Management Team to take appropriate actions. I hope to welcoming you again soon to change your mind about our service quality. With best regards,...More

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About
Description
Perched on top of a hill overlooking Krems, Steigenberger Hotal and Spa is set in one of Austria's most beautiful regions. With its sun-kissed vineyards, gentle rolling landscapes, and relaxed, laid back More culture, there could be no better location to switch off, relax and generally indulge. This country house hotel is a bit of a show off really. With a breath-taking location, four dining venues, an indoor and an outdoor pool, a sauna, a steam room and a beauty centre, it really does have it all. Guests can try a tipple or two on a wine-tasting excursion, walk in the beautiful countryside or simply take in the spectacular view from the hotel's panoramic terrace. The usage of Wifi is free of charge (up to 512 KB/s). High Speed Internet access up to 5MB/s available (fee). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
141
Price range
US$ 175 - US$ 269 (Based on Average Rates for a Standard Room)
Location
Austria > Lower Austria > Krems an der Donau
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
141
Price range
US$ 175 - US$ 269 (Based on Average Rates for a Standard Room)
Location
Austria > Lower Austria > Krems an der Donau
Photos
Traveller (181)
Room & Suite (81)
Dining (14)
Pool & Beach (13)
Business Centre & Event Rooms (4)
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
49Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
Questions & Answers
Ask a question
paStillieS
16 February 2017|
Answer
Response from SteigenbergerKrems | Property representative |
Local lots in front of the hotels are free of charge. Garage cost is € 12,-/night. Children under 6 are free of charge. From 7-12 € 45,- for the extra bed and breakfast. We are looking forward to welcoming you soon. Best... More
0
Votes
Google Translation
Room Tips
"Ask for the rooms with a view to the wine gardens!"
255hannesp
13 Oct 2017
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"Ask for air conditioning--some rooms apparently have it"
hsmoliar
2 Sep 2017
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"Third floor rooms have nice balconies; rooms far from the stairs are quieter."
876deborahd
5 May 2017
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"I requested a "quiet" room and that's what I got."
SteveC262
29 Apr 2017
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