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Neilson Chalet Casale

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Neilson Chalet Casale
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77 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 77: English reviews
Stockport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 April 2016 via mobile

Went skiing for a week mid March, excellent snow conditions all week. Accommodation was excellent, friendly hosts, good food and wine, nice lounge area, large with plenty of leather sofas and always someone around to serve beer at the bar. Our rooms was of good size, cases slid under the bed which is always a plus point. Good bathroom, excellent... More 

Thank Graham F
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2016 via mobile

The Chalet was fab, and most things ran very smoothly thanks to Neilson. The meals were good and the wine was nice considering you could have as much as you like! The apres events through Neilson were really good and the whole week was overall lovely. Most of the staff were so sweet especially Claire, Emily and Gemma. There were... More 

3 Thank abbilucie
Wigan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2016

Room was of an adequate size, clean and tidy with a belting shower. It was cleaned every day. The chalet location was spot on, once you had hired a locker near the lifts. The skiing was great especially the free coaching sessions, both Pat and Mike were outstanding instructors. The staff, especially Claire and Mike, could not do enough for... More 

Thank daveQ2386OO
London, United Kingdom
Level Contributor
84 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 March 2016

I read a few reviews before the holiday and was really expecting the worst. Now I have just returned from one of my favourite holidays, ever! Yes I was ill, but it's a holiday resort and these things are common. The fantastic staff at the Casale even went to Soldeau to get me some medication for the pharmacy - top... More 

Thank kkl1g
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 March 2016

We visited the chalet for 7 nights last week and loved it. Some of the reviews on this site did make me wonder what I was letting myself in for but there was honestly no need to worry. Neilson We booked through Neilson Ski and having booked with them to Italy before, we knew we would be well looked after.... More 

1 Thank bbboy2000
Coventry, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 March 2016

We have just returned for a week in this excellent chalet now run by dedicated Neilson staff and would recommend it to everyone. As a party of two vegetarians and a vegan we were a bit anxious about how they would cope with our dietary needs but the staff especially Claire and Mike made it all easy from day 1.... More 

Thank Farquaad852
1 review
Reviewed 7 March 2016

We decided to go with Neilson Mountain Collection as we stayed a week at a beach club last year and it was amazing. The Mountain Collection is far from the same standard out of all the mountain expert session there were only 2 sessions for snowboarders and on enquiry these were the same session repeated this was not as advertised... More 

Thank David M
Cardiff, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2016 via mobile

We have just returned from a weeks stay at this chalet, on a skiing holiday I believe the food is so important to refuel, every day we were disappointed by the canteen food served it was bland and tasteless on the last day we even went out for food as we could face another meal there. The chalet its self... More 

2 Thank cattravel1
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 February 2016 via mobile

This was our first time in both Andorra and staying in a chalet, but the team from neilson really made it an experience i would want to repeat. Our room was spacious and clean with a nice sized bathroom and enough storage for all the ski gear. We did hire a locker near the chair lift as there is a... More 

1 Thank L33spu
Tamworth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2016

Fantastic stay at the Chalet Casale in El Tarter,couldn't really fault the overall experience. Rooms clean and comfy,staff excellent,food generally good and friendly fellow guests,would definitely stay again. This was our first ski trip and we found the skiing great and the instructors excellent,in two words loved it!

1 Thank Steve B

23 photos of this hotel

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All Traveller Photos (23)
Hotel & Grounds (2)
Room/Suite (5)
Dining (4)
View from Room (1)
Bathroom (1)
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Family Rooms
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Neilson Chalet Casale

Address: El Tarter, Soldeu AD100, Andorra
Region: Andorra > Canillo Parish > Soldeu
Number of rooms: 20
Also Known As:
Chalet Casale Soldeu
Chalet Casale Hotel Soldeu
Hotel Style:
#5 Family Hotel in Soldeu
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Questions & Answers

Here's what travellers have asked, with answers from Neilson Chalet Casale staff and other travellers.
3 questions
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Questions? Get answers from Neilson Chalet Casale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one on the third floor to avoid walking up and down the stairs.”
 of 5 bubbles Rachael082, 31 Jan 2016 | Read review
“Rooms on top floor are quietest.”
 of 5 bubbles DianeP191, 22 Jan 2016 | Read review
“Avoid the ground floor room beside the entrance door”
 of 5 bubbles SatiB, 31 Aug 2015 | Read review
“Top floor for quiet”
 of 5 bubbles ClareF_13, 7 Apr 2015 | Read review
“We had room 306 & 7 which were nearest the bar area (and I think the smaller rooms)”
 of 5 bubbles Edgey27, 6 Apr 2015 | Read review
5 of 5