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The hotel is OK, but I requested a change from 2 double rooms to 1 triple because one person was sick, and my request was not attended. Next time I will try another hotel, expecting more flexibility and answers.
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Thank Ricard A
Response from ComtesUrgell, Director de Relaciones con Clientes at Golden Tulip Andorra Fenix HotelResponded 15 March 2016
First we thank you for taking the time to share their impressions of the Golden Tulip Andorra Fènix hotel during your stay. We regret not having met your expectations in your last stay with us.
The location is really great, in the centre but not on directly on the shopping street, a few meters away. The staff is one of the best I met anywhere. Aleix, Clara and other were so much helpful and friendly. And the driver of the...More
2 Thank Nataliya623
Response from ComtesUrgell, Atenció al client at Golden Tulip Andorra Fenix HotelResponded 16 February 2016
Thank you to share with us the estimation of his recent stay to our Hotel. We take good note of his observations on the noise from the pub nearby, to try put the timely measures.
Thank you to highlight the deal of the...More
The good: Location, cleanness, staff.
The bad: Room was tiny. Smaller than a room in a hotel in Tokyo. Parking was full, so we had to pay EU50 for parking across the street. Wifi in the room was so slow it was unusable and signal...More
Got this hotel for absolute peanuts and it was great. Room very spacious and comfortable, huge bathroom, very well stocked bar and knowledgeable barman. The most reasonably priced hotel dinner ever, really good qualify food for only 12 euros PP.
Good value especially if you buy the breakfast package. Quiet large lobby seating area. Clean throughout. Near shops and spa.
Skip their pool. It is tiny and not attractive.
I asked them to restock brochures in English . This is a good hotel...More
US$ 62 - US$ 185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Escaldes-Engordany
Non-Smoking Rooms ,
Number of rooms
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Escaldes-Engordany Parish >
Also Known As
Fenix Hotel Escaldes Engordany ,
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany