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Golden Tulip Andorra Fenix Hotel

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Traveller (178)
Room & Suite (193)
Dining (66)
Ratings and reviews
  • Excellent21%
  • Very good49%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
Business Centre
4 Star Hotel
Offers from Golden Tulip Andorra Fenix Hotel
Hotel deals
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Location and contact
Prat Gran 3-5, Escaldes-Engordany AD700, Andorra
134 restaurants are within a 0.5 km radius
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Reviews (536)
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All reviewsfree shuttlemini barbooked an executive suitetea or coffeecomplimentary sweetsfriendly persontwo single bedsper daygreat hotellarge lobbybuffet breakfastminibarcokeskifacilitiesparkingwifi
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1 - 5 of 31 reviews
Reviewed 6 May 2018 via mobile

We did absolutely not like this hotel. Lucky enough we paid only 50 euro/night! Why disappointed? Do you want added a bed for the kid, of course it cost extra. But here the extra depends on how much you paid for the room: the less...More

Thank Pauak
Response from Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix HotelResponded 30 May 2018

Dear Guest, I´m very sorry to know that your past experience with us has been so negative. Our main goal is to improve every day, our guests are a key part of this process, so that each and every one of the comments we do...More

Reviewed 24 March 2018

nice hotel, very close to Caldea that needs refurbishment GOOD THINGS The free coffee/tea + cake facility on the lobby has excellent coffee and is nice facility Patricia was excellent in check in me in and a friendly person The Chef at Breakfast was incredibly...More

Thank buhalid
Response from Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix HotelResponded 29 May 2018

Dear guest, I am very glad to read your positive remarks regarding our services. We really appreciate them! We share your comments with all our staff! All opinions are important for us because it makes us to improve our service taking in consideration our guests...More

Reviewed 28 February 2018

Second time we with my husband booked this hotel and again were happy to stay here. It was like the coming back home, we knew almost everything around, advised us by the staff in 2015 Don Denis Restaurant, Italian Gelateria, which are less than 200...More

Thank Nataliya623
Response from Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix HotelResponded 1 March 2018

Dear guest, We would like to thank you for choosing Golden Tulip Fenix Hotel for your stay in Andorra as well as for reflecting in Tripadvisor your feelings around your experience as our guest. We really feel honored by your valuable words about our cozy...More

Reviewed 4 February 2018 via mobile

Great hotel, very centrally located with parking. Spotlessly clean with very comfortable beds (and lovely pillows - always a rarity on holiday!). Great breakfast every morning with lots of variety and choice; the coffee is spot on. Would definitely stay again.More

1  Thank Lollipop863
Response from Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix HotelResponded 16 February 2018

Dear Guest, First of all we would like to thank you for sharing your opinioin with us. We are glad to know that you have enjoyed the comfort of our rooms, and our staff makes you feel at home. We hope to see you soon,...More

Reviewed 8 January 2018

Very well located for ski sharing and shopping. Improved breakfasts compared to previous years, being at a good level. A point of improvement would be the wifi network that disconnects frequently and forces you to identify yourself againMore

Review collected in partnership with Golden Tulip Hotels
Thank albertpalau
Response from Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix HotelResponded 30 May 2018

Dear guest, First of all we would like to thank you for sharing your opinion with us. Its is a pleasure for us to see that we have managed to exceed your expectations, and our our team has managed to make you feel at home...More

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About
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (178)
Room & Suite (193)
Dining (66)
Pool & Beach (10)
Amenities (42)
Business Centre & Event Rooms (11)
Family and Play Areas (8)
Questions & Answers
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Mrsdonfletch
5 March 2017|
AnswerShow all 2 answers
Response from SteveH45 | Reviewed this property |
Vallnord and Grandvalira.
1
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Room Tips
"Make sure you go to Caldea ! the best spa in the world"
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"The best rooms face mountains and better to start from the 3-rd floor. The the further away from the corner..."
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"If you wish to have a very quiet room take it with the view inside. But the best rooms face mountains. Room..."
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