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Hotel Mu

TripAdvisorUS$ 71*
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Certificate of Excellence
30/06/2017 01/07/2017
1 room 2 adults 0 children
US$ 71*
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Hotel Mu
Hotel Mu
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149 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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London, United Kingdom
Reviewed 4 weeks ago

The Hotel Mu was excellent, from a much needed dinner left in our room after our late arrival, excellent service, choice of food and service. The spa was welcome after skiing, though hot tub could be warmer. The ski bus is erratic, especially in the evening, you can catch the L6 form La Massana to Ordino and walk to Cortinada...

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Helpful?
Thank Simonjulia07
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear guest, Thank you so much for yout stay and your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again

Reviewed 16 April 2017

Everything about our stay was flawless; the staff, the food, our room and the service. The location was also great for us because it was peaceful but only a short ride into the party place of Arinsal which was ideal for me and my best friend. I absolutely loved the outdoor hot tub which was amazing to relax in after...

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Helpful?
Thank Heather F
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 7 April 2017

Me and my best friend stayed at this hotel whilst we went skiing and it was fantastic!!! staff were lovely, room really clean, comfy beds! GREAT food! so so nice, i loved the Mu I would totally stop again! :D and if you're going to Horizon festival next year, it would also be great then

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Helpful?
Thank Elizabeth L
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Elisabeth, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again. Best regards.

Reviewed 26 March 2017

All the staff in the hotel were very helpful especially Nuria and Christian. We were half board and food suited us very well as there was plenty fresh salads fruit vegetables and choice of meat fish and poultry every night. The room was clean and comfortable. Cortinada is a small village but has 2 good pubs coffee shops and restaurants....

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Helpful?
Thank 12345Hannah
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear guest, Thank you so much for your review of our hotel for your stay in Andorra. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again. Best regards.

London, United Kingdom
Reviewed 24 March 2017

First and foremost this is a lovely clean hotel with excellent service and lovely staff. We stayed half board and breakfast and dinner was buffet style with high quality food and plenty of choice. However, may not be great for the fussiest of eaters! The rooms were spacious with nice large windows and a balcony. Kept perfectly clean with very...

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Helpful?
Thank Aoife O
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Guest, Thanks very much for your reviews, we are proud that your stay in the Hotel Mu was excellent. We will take note of your comments about the shuttle bus to the slopes. We will talk with the ski resort to increase the buses and be more regular in the times, likewise, we will think about the option of...

Truro, United Kingdom
Reviewed 24 March 2017 via mobile

Visited for 5 days from Monday 13th March on a Secret Escapes skiing package with my 18 year old son, the first time we had the opportunity to ski for 8 years. Hotel Mu was a very good base. The staff were very accommodating helping sort any issues quickly and efficiently. The food was good, plenty of choices for breakfast...

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Helpful?
Thank stephensg1
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Stephen, Thank you so much for choice our hotel and your review of Hotel Mu. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again. Many thanks.

Blackpool, United Kingdom
Reviewed 19 March 2017 via mobile

Great little stay - always surprised by some of the ridiculous comments you see on TA, from people who think an hotel is a social enterprise, not a business. Re staff Christian was great - really knocked himself out and super friendly, Rebecca and Ingrid were also super helpful and poor Rebecca getting grief for not having perfect English? How...

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Helpful?
Thank LindsayCampbell
Reviewed 18 March 2017

Hotel was comfortable, staff was nice and breakfast good. Nevertheless, if you're going to Andorra to ski, it's not very well located. I'd advice staying in La Massana if you plan to go to Pal or Arinsal to ski and want to be closer to night restaurants or bars.

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Helpful?
Thank Veronica T
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Reviewed 12 March 2017 via mobile

Secret escapes user warning. So we were skiing and staying for 7 nights. The hotel itself is perfectly reasonable. I'd really recommend the patisserie just down the road (turn right out of the hotel) and a little wander round the cobbled streets of the village. There's an Irish bar and a couple of other hotels in the village but no...

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Helpful?
Thank Lynne S
Reviewed 21 February 2017 via mobile

When we (45 children) arrived at hotel Munoz our school trip we were told only half of had rooms. We had to double up in rooms so there were 6 people in a room. Some people had to sleep on blankets on the floor. We were denied bottled water. At dinner one night a couple of my friends sat in...

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Helpful?
2Thank Cardiffgir
Marta P, General Manager at Hotel Mu, responded to this review

Dear Guest, First of all we appreciate your comments but we what to explain the points you expose. Your group has booked with us 23 rooms for 50 people. Your teacher and I managed the distribution of the rooms for you 45 Childs and 5 teachers. Also we put some extra bed in two of your rooms. In addition, there...

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30/06/2017 01/07/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Mu Hotel surprises for its fresh and funny decoration of all areas, with allegorical references of the cow’s world in an original humor. On the outside there is an original Nordic bath where you can enjoy unforgettable moments of relaxation and disconnection under the starlight.It’s situated in an idyllic environment, next to the Romanic church of La Cortinada and La Mola de Cal Pal, and very near from the Nature Centre of La Cortinada and its Pitch and Putt. Otherwise its location coincides with the starting point of the Iron Route and of lot of excursions in the Andorran Pyrenees most preserved.The hotel will search to surprise all the clients with a homely and very different decoration. ... more   less 

Additional Information about Hotel Mu

Address: s/n Av. de la Cortinada, La Cortinada AD300, Andorra
Region: Andorra > Ordino Parish > La Cortinada
Price Range: ₹ 4,331 - ₹ 11,248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mu 4*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mu staff and other travellers.
18 questions
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Questions? Get answers from Hotel Mu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the end of a corridor...the walls/doors offer no sound dampening”
hatch82, 16 Feb 2017 | Read review
“Ours was on the top floor so probably the quietest.”
Stuckforwurdz, 2 Jan 2016 | Read review
“Rooms on the 4th floor are nice.”
60KD, 27 Jan 2015 | Read review
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