We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (175)
Room & Suite (50)
Dining (12)


Travellers' Choice 2019 Winner
The Novotel Andorra is located in the centre of Andorra la Vella. The hotel offers 102 rooms including two rooms with facilities for guests with limited mobility and 18 non smoking rooms. Enjoy a wide variety of different cooking styles in our restaurants and a different ambience in each of our three bars. With a spa centre, gym and swimming pool, this 4 star hotel welcomes you for a weekend or short break in Andorra with your partner or family. Undercover parking for your convenience.
Read more
Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know


Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
7Room tips
Traveller rating
  • 221
  • 341
  • 127
  • 44
  • 26
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Although it is a pleasure trip, we (the whole family) need to have a good wifi, not only for pleasure purposes Netflix and social media but also because there are always moments where you need to connect with office for business purposes or in the case of my son for studies. I
Read more
Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 7 Jan 2019
Dear Customer: Thank you for choosing us and for leaving us your comment. We regret that the power of our Wi-Fi has not met your expectations. We will send your valuation to the corresponding Department. Best regards. Maxi Guaglianone
Read more
Stayed here one night. Able to walk to everywhere we wanted to go in old town and the major shopping area. Room was clean and comfortable. Staff was friendly and helpful. Breakfast was good with a lot of variety. Had the dinner buffet and that had a lot of variety and I thought
Read more
Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 6 Dec 2018
Dear Customer: Thank you for your kind review and for choosing us. We expect to receive you soon again. Best regards. Maxi Guaglianone
Read more
We were stopping down the road and decided to try their buffet. I can only describe the food as extremely poor. It was cold, tasteless and unimaginative. I complained afterwards without any satisfaction. I cannot rate the hotel itself but the food was appalling.
Read more
Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 6 Dec 2018
Dear Jon: We’re sorry you had a not enough good experience in our restaurante. We’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards. Maxi Guaglianone
Read more
I usually enjoy staying in this hotel (good location and friendly staff) but had a very bad experience this time with Ferran, the reception manager.Asking if I could, as usual, leave my car in the hotel parking for a few hours after check out, I was told that it was full and
Read more
Review collected in partnership with Accorhotels.com
Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 27 Aug 2018
Dear Customer: The Silver card offers you a few privileges on the room but not on the parking. According to a conversation maintained with the Reception Manger, you requested to leave its your till 5:00 PM . He explained we can't offer that service for the high occupation level unless paying another night of parking. Recepction informed to me you leave your car until 1:00 PM without any supplement. We are sorry for not having fully satisfied your request. Best regards. Maxi Guaglianone
Read more
The hotel is conveniently located between the old and new towns. The staff were friendly and helpful. Access to the room was fine: the key card to door worked well. I stayed in Room 237. The room was pleasantly large, with a good view; the bed was comfortable but the pillow was
Read more
Review collected in partnership with Accorhotels.com
Response from Prestigi H, Departamento comercial at Novotel Andorra
Responded 26 Oct 2017
Dear RodneyfromLondon; Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to know that you enjoyed our facilities and services and culinary offer. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards,
Read more
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementNovotel Andorra
Guest room
panoramica bagno
wc stanza
otra parte del dormitorio
dormitorio amplio con un sofa
Hola ! Me gustaría saber el horario del spa
Buenas tardes: El spa Abre 09:30 y cierre 21:30. Atentamente. Maxi Guaglianone
0 votes
Show all answers
Hola Me gustaria saber si la piscina, spa, minigolf... entran en el precio o son de pago? Muchas gracias
si entra, pero el minigolf no es para tanto.
0 votes
Show all answers
Hola Carmen, he visto q has ido en familia....los niños pueden usar la piscina interior¿ gracias.
Si pueden acceder los niños
0 votes
bonjour, acceptez vous un chien dans la chambre ? merci
Je ne se pas. Excuse moi
0 votes
Show all answers
Hasta 21,30
0 votes
Show all answers
"331 brilliant"
"Away from elevator above 3rd floor or you'll get significant street light issues"
"Rooms on inside are more quiet and still have a great mountain view."
"There is no road noise from a Room on the hotel front."
"Prefer rooms at front because you got river and mountain view."
US$ 94 - US$ 190 (Based on Average Rates for a Standard Room)
novotel andorra la vellaandorra la vella novotel
AndorraAndorra la Vella ParishAndorra la Vella
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing