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Traveller (175)
Room & Suite (50)
Dining (12)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
The Novotel Andorra is located in the centre of Andorra la Vella. The hotel offers 102 rooms including two rooms with facilities for guests with limited mobility and 18 non smoking rooms. Enjoy a wide variety of different cooking styles in our restaurants and a different ambience in each of our three bars. With a spa centre, gym and swimming pool, this 4 star hotel welcomes you for a weekend or short break in Andorra with your partner or family. Undercover parking for your convenience.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
757Reviews
200Photos
7Q+A
7Room tips
Traveller rating
  • 221
  • 341
  • 127
  • 44
  • 26
Time of year
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  • English
Popular mentions
Although it is a pleasure trip, we (the whole family) need to have a good wifi, not only for pleasure purposes Netflix and social media but also because there are always moments where you need to connect with office for business purposes or in the case of my son for studies. I
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Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 7 Jan 2019
Dear Customer: Thank you for choosing us and for leaving us your comment. We regret that the power of our Wi-Fi has not met your expectations. We will send your valuation to the corresponding Department. Best regards. Maxi Guaglianone
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Stayed here one night. Able to walk to everywhere we wanted to go in old town and the major shopping area. Room was clean and comfortable. Staff was friendly and helpful. Breakfast was good with a lot of variety. Had the dinner buffet and that had a lot of variety and I thought
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Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 6 Dec 2018
Dear Customer: Thank you for your kind review and for choosing us. We expect to receive you soon again. Best regards. Maxi Guaglianone
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We were stopping down the road and decided to try their buffet. I can only describe the food as extremely poor. It was cold, tasteless and unimaginative. I complained afterwards without any satisfaction. I cannot rate the hotel itself but the food was appalling.
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Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 6 Dec 2018
Dear Jon: We’re sorry you had a not enough good experience in our restaurante. We’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards. Maxi Guaglianone
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I usually enjoy staying in this hotel (good location and friendly staff) but had a very bad experience this time with Ferran, the reception manager.Asking if I could, as usual, leave my car in the hotel parking for a few hours after check out, I was told that it was full and
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Review collected in partnership with Accorhotels.com
Response from Prestigi H, Director de Relaciones con Clientes at Novotel Andorra
Responded 27 Aug 2018
Dear Customer: The Silver card offers you a few privileges on the room but not on the parking. According to a conversation maintained with the Reception Manger, you requested to leave its your till 5:00 PM . He explained we can't offer that service for the high occupation level unless paying another night of parking. Recepction informed to me you leave your car until 1:00 PM without any supplement. We are sorry for not having fully satisfied your request. Best regards. Maxi Guaglianone
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The hotel is conveniently located between the old and new towns. The staff were friendly and helpful. Access to the room was fine: the key card to door worked well. I stayed in Room 237. The room was pleasantly large, with a good view; the bed was comfortable but the pillow was
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Review collected in partnership with Accorhotels.com
Response from Prestigi H, Departamento comercial at Novotel Andorra
Responded 26 Oct 2017
Dear RodneyfromLondon; Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to know that you enjoyed our facilities and services and culinary offer. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementNovotel Andorra
Guest room
panoramica bagno
wc stanza
otra parte del dormitorio
dormitorio amplio con un sofa
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12345610
Hola ! Me gustaría saber el horario del spa
Buenas tardes: El spa Abre 09:30 y cierre 21:30. Atentamente. Maxi Guaglianone
0 votes
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Hola Me gustaria saber si la piscina, spa, minigolf... entran en el precio o son de pago? Muchas gracias
si entra, pero el minigolf no es para tanto.
0 votes
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Hola Carmen, he visto q has ido en familia....los niños pueden usar la piscina interior¿ gracias.
Si pueden acceder los niños
0 votes
bonjour, acceptez vous un chien dans la chambre ? merci
Je ne se pas. Excuse moi
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Hasta 21,30
0 votes
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12
"331 brilliant"
"Away from elevator above 3rd floor or you'll get significant street light issues"
"Rooms on inside are more quiet and still have a great mountain view."
"There is no road noise from a Room on the hotel front."
"Prefer rooms at front because you got river and mountain view."
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12
PRICE RANGE
US$ 94 - US$ 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel andorra la vellaandorra la vella novotel
LOCATION
AndorraAndorra la Vella ParishAndorra la Vella
NUMBER OF ROOMS
102
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