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Novotel Luxembourg Centre

AMOMAUS$ 132*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 151*
US$ 132*
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US$ 151*
US$ 151*
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Novotel Luxembourg Centre
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1,009 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Reviewed 1 week ago

I had dinner with some friends during the first week of April. Everything was fine especially the service. Jalila took care of us, she was really nice and courteous. We appreciated her attitude. If you have dinner at the Novotel, ask for her, she is the best.

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Helpful?
Thank Malik A
Reviewed 2 weeks ago via mobile

A very nice hotel close to the city and with lots of restaurant and shops nearby. Friendly staff and nice breakfast with something for everyone to eat (children as well). Lots of families and business guest staying - I guess because this is a place for everyone to stay.

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Helpful?
Thank Ulla Degn J
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Ulla Degn J, Thank you for the great review of our hotel! It is a pleasure to receive such a positive feedback regarding your entirely stay; We are glad that our staff gave you satisfaction in every circumstance; be sure that we will share your positive comment with the different teams. We hope your next visit at the Novotel...

Chelmsford, United Kingdom
Reviewed 4 weeks ago

Stayed for three nights over weekend. Good welcome from Reception staff who spoke very good English and provided map and directions to Old Town. Room on fifth floor was large, carpeted, good lighting, sofa, desk, king size bed which was a bit lumpy with noticeable dip. Very thick duvet was unnecessary and Housekeeping provided cover sheet. Room was hot and...

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Helpful?
Thank 47JAKMAK
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear 47JAKMAK, Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you...

Konigswinter, Germany
Reviewed 4 weeks ago

We stayed at the Novotel for a week-end as a base to explore the city. The location is fairly convenient, about 15 min walk to the city centre (across one of the bridges). It is a four star chain hotel so in general you cannot do much wrong in booking there. Some of the highlights und lowlights I should like...

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Helpful?
Thank Travelling-Wolfgang
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Travelling-Wolfgang, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are happy that you enjoyed the comfort of our hotel, the location, the service and the breakfast. For information, we propose a package at 26€/24h instead of 36€ at the car parking. We look forward to welcome you again soon at Novotel...

Reviewed 4 weeks ago

we got to the hotel after our flight got cancelled. The Staff looked after us really well and even kept the bar open longer for us :) Huge Thank you to Natalie & Thomas! Beds are super comfortable as well!

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Helpful?
Thank Kasia S
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Kasia S, Thank you for taking the time to tell us about your experience at Novotel Luxembourg Centre. Thank you for your nice comments regarding the staff. We are delighted to hear that you spent a lovely time and that you appreciated the quality of service provided. Of course your comment has been shared with Nathalie and Thomas, they...

Reviewed 24 March 2017

To actually start from positives : -The localization of the hotel is great. -Rooms are nice and tidy (despite bathroom, there were some stains but no major concerns) -Amazing breakfast, big choice, great coffee However I don't feel like treated in a proper way. There were issue with my reservation (3rd party send the voucher to myself but it seems...

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Helpful?
Thank Karol N
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Karol N, Thank you for taking the time to share your feedback on Tripadvisor. We already discuss these topics by email and with our Room Division Manager, Aida de La Puente. We hope to welcome you back to our hotel very soon! Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Oxford, United Kingdom
Reviewed 18 March 2017 via mobile

Hotel is modern and has an informal feel. Staff are multi-lingual and friendly. About 10 mins walk to the old town with many restaurants. Wifi free. Breakfast is average. Rooms are typical Novotel and reasonably kept. One big issue for me was the sealed window and poor air conditioning-very hot room! There is a fitness area. Convenience was this hotel's...

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Helpful?
Thank TeamPitts
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear TeamPitts, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest's satisfaction is our primary concern. We regret that our breakfast offer did not meet your expectations and we will carefully discuss this with...

The Hague
Reviewed 9 March 2017

Good location, good services. Big room, modern, but it could be cleaner. Once I went to have a shower I noticed a piece of an old used soap bar still there! Staff at the reception was very friendly, efficient and helpful. We preferred to have breakfast in Le table du pain in the center. It is a standard Novotel which...

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Helpful?
1Thank NicolMor
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear NicolMor, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad to hear that you spent a nice stay in our hotel. We will share your positive feedback with the staff; It is always a pleasure for us to assist our guests as far as possible. We look forward to welcoming...

Udine, Italy
Reviewed 6 March 2017 via mobile

We stayed at the Novotel Centre for a weekend and our two-nights stay was definitely pleasant. We left our bags at the hotel in the morning and we were given plenty of useful information for reaching the city centre by the receptionist. The hotel is very conveniently located, at about 15 minutes walk from the city centre and 10 minutes...

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Helpful?
Thank Giulia O
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Giulia O, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad that you enjoyed your whole stay and that our hotel met your expectations. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Boston, United Kingdom
Reviewed 2 March 2017

I stayed here for two night in December. We upgraded our room at the hotel and the room was lovely. The hotel is close to the city and train station. Hotel are are very friendly and helpful. Take euros with you as you cannot change money.

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Helpful?
Thank Joanne N
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Joanne N, Thanks for taking the time to tell us about your stay at the Novotel Luxembourg Centre. We are glad to hear that you spent a nice stay in our hotel. We will share your positive feedback with the staff. We look forward to welcoming you for your next stay in Luxembourg, Sincerely André Pêcheur General Manager Novotel...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 

Additional Information about Novotel Luxembourg Centre

Address: 35 Rue du Laboratoire, Luxembourg City 1911, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: ₹ 6,690 - ₹ 20,327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, ACCOR, Priceline, Travelocity, Cancelon, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Luxembourg Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg City Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City
Hotel Style:
#2 Green Hotel in Luxembourg City
#5 Family Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#7 Business Hotel in Luxembourg City
#7 Romantic Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Luxembourg Centre staff and other travellers.
10 questions
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Questions? Get answers from Novotel Luxembourg Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Music played in lift lobby on all floors so not the rooms opposite!”
47JAKMAK, 28 Mar 2017 | Read review
“I guess, it is better to ask for a room with even numbers as they have a view on the street. It is south-est view.”
965kamilf, 21 Dec 2016 | Read review
“facing the main road, high storey”
ynher, 18 Dec 2016 | Read review
“Ask for a room at the back, overlooking the city”
LucioF_11, 31 Oct 2016 | Read review
“Try to get a room in the higher floors the views are excellent.”
sridhar19, 22 Aug 2016 | Read review
5 of 5
AMOMA
US$ 132* /night
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Hotels.comUS$ 151
Expedia.comUS$ 151
Booking.comUS$ 151
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Prices are for 1 room, 2 adults
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