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DoubleTree by Hilton Luxembourg

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DoubleTree by Hilton Luxembourg
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1,648 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Luxembourg
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Showing 768: English reviews
Coventry, United Kingdom
Reviewed 24 October 2015 via mobile

Hotel was nice and the scenery is beautiful. Enjoyed the breakfast and occasional drinks in the restaurant. Hotel is quite near from city centre but there is bus stop just around the corner and busses run many times in an hour. Hotel has free car service which takes you to airport too! Nice and helpful staff.

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Helpful?
Thank kopras
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Sanna, Thank you very much for taking the time to share your positive comments with us. We are pleased that you enjoyed the breakfast in our restaurant and that you found our staff nice and helpful. We hope to have the chance in the future to have you again as guest, Kind Regards

Dallas, Texas
Reviewed 22 October 2015

We arrived in Luxembourg around 7 pm after a fruitless attempt to spend the night in Trier, Germany. We did not have reservations and learned, at check in, that the hotel was fully booked. I asked Jenny, who had been with Hilton a mere 2 months, if there was anything she could do for us HHonors members...we needed 2 rooms...

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Helpful?
Thank Charles K
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Charles, Thank you very much for taking the time to leave us such a nice feedback. It is known that in general people tend to write comments about their stay if they encountered problems but they will spend less time to give positive feedback. For this reason we appreciate that you took the time to provide us with these...

Calgary, Canada
Reviewed 20 October 2015

This was one of the nicest DoubleTree hotels I have ever stayed in. 19-20 floors and tucked away in a forest away from the city centre, this is an excellent option for the price you can get if you book early or prepay. Free shuttle from the airport and to downtown make it an option if you haven't rented a...

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Helpful?
Thank Showbiz M
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for your feedback regarding your stay with us in October. We appreciate very much your good comments regarding the location of our property as well as its amenities. We will be pleased to share your words with all our staff, especially with the reception team. Receiving such positive comments is what makes us go...

Dallas, Texas
Reviewed 18 October 2015

We were passing through Luxembourg on the way to Germany and needed a place to spend the night. Living in the US, we were pleasantly surprised as this one was a little more than what the Doubletrees are in the US. This one was formally a Hilton, so much of the remnants remain that you don’t always get a typical...

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Helpful?
Thank ChipTX
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your positive comments with us. We are really happy your stay with us has been a pleasant surprise for you and that you appreciated our restaurant. Of course we take your comments regarding our bathrooms into consideration, thank you for your feed-back We hope to have the chance...

The Netherlands
Reviewed 18 October 2015

I went to the Doubletree simply to try it out as I have stayed at several other hotels in Luxembourg. Things I appreciate during my stay is high speed and quality of the Internet connection, good variety in choice of the restaurant and a quiet room and environment. Of course a goof fitness center and pool are highly appreciated but...

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Helpful?
Thank Matth-t-S
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you for taking the time to leave us such a nice feedback. We appreciate that you enjoyed your stay with us and all small attentions provided to our clients. We take good notice of your comments regarding the bacon, please be sure we are going to found a solution to avoid this type of inconvenience in the...

Reviewed 14 October 2015

Hotel is located outside of the city center near the forest and it is very quiet location. Building is older but rooms are renovated and nice. Breakfast was average, buffet was a bit small and full of people. When I arrived into the room I found out that it is connected with another room so I could walk into other...

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Helpful?
Thank Matus S
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking time to share your comments with us. We will consider all your constructive comments in order to increase the level of service that is our main priority. We hope to have you again in the future as guest so that we can prove our ability to improve Kind Regards,

Tampa, Florida
Reviewed 13 October 2015

The hotel is nice. the room was clean and spacious. Service was good. Quiet location. The restaurant service was lacking a bit. Had a difficult time getting our servers attention, the bill was incorrect and had to be fixed. After trying for so long just to get the bill we found it easier to walk up to the hostess to...

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Helpful?
Thank Sadie5640
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Sadie, Thank you very much for sharing your experience at DoubleTree by Hilton Luxembourg with us. I am pleased to read that your enjoyed the rooms and the service as well as the location of our property. However, I am really sorry about the inconvenience which occurred in our restaurant. Please accept our excuses regarding that and be assured...

Maintal, Germany
Reviewed 12 October 2015

Hotel looks pretty old from the outside. We were surprised, that everything was clean and modern inside. Not only the lobby, but also our room. There was nothing to complain about. Nice and helpful Staff, tidy room, great food. Prices for dinner are expensive, but this seems to be normal for whole Luxembourg. The next bus stop to city centre...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hail22
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review
Google Translation

Cher client, Un grand merci pour votre commentaire positif sur votre récent séjour dans notre établissement. En effet, l’hôtel a...

Derby, England, United Kingdom
Reviewed 10 October 2015

Good hotel on the quiter outskirts of the city, worth the walking distance to local bars and resaurants. Rooms are clean and soacious, a nice bar open to early hours and a restaurant for breakfast and diner.

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Helpful?
1Thank Dave A
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Dave, Thank you very much for taking the time to share your positive comments with us. We are really happy you enjoyed your stay with us and you appreciated our bar and restaurant. We hope to have the chance in the future to have you again as guest, Kind Regards,

London, United Kingdom
Reviewed 6 October 2015

A disappointment! The room was fair enough and the service was fine, but this place is in the middle of no-where, its facilities are limited and half of them were closed and I had to give the bar staff instructions on the simplest cocktails. I was there on business, I won't hurry back

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Helpful?
1Thank Londontraveller1971
GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, We are very disappointed your stay with us didn’t meet your expectations even if you have been satisfied by our rooms and our service. I can assure you our top priority is our guests satisfaction and together with our teams we are doing all it takes to achieve this. We hope to have you again in the future...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in a forest setting, with a warm chocolate chip cookie alongside a warm welcome at DoubleTree by Hilton Luxembourg. Retire from the bustle of the city in a peaceful hotel within 10 minutes of the Kirchberg Quarter and within 15 minutes of the city centre. For guests' convenience, DoubleTree by Hilton Hotel Luxembourg runs a scheduled shuttle to Luxembourg-Findel International (LUX) Airport and during weekends to the city centre. Modern European cuisine is served at The Green Restaurant & Bar. Choose specialties on the à la carte menu, or pick your own favorites from the buffet. 16 boardrooms and ballrooms, coupled with complimentary on-site parking for 250, makes DoubleTree by Hilton Hotel Luxembourg an excellent venue for meetings, briefings and celebrations. Work and work out to your own schedule at this Luxembourg hotel. Maintain your exercise routine with the cardio equipment and weights in the fitness center or in the indoor swimming pool and relax in the sauna afterwards. Highlights •10 minutes from Luxembourg city center and Kirchberg •Fitness center •Restaurant and bar •Business center and meeting space •Complimentary parking and scheduled airport shuttle service •Indoor swimming pool ... more   less 

Additional Information about DoubleTree by Hilton Luxembourg

Address: 12 Rue Jean Engling, Luxembourg City 1466, Luxembourg (Formerly Hilton Luxembourg)
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: ₹ 5,803 - ₹ 18,502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Luxembourg 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Doubletree By Hilton Luxembourg Hotel Luxembourg City
Hilton International Luxembourg City
Hilton Luxembourg City
Luxembourg City Hilton
DoubleTree By Hilton Luxembourg Luxembourg City
Hotel Style:
#4 Green Hotel in Luxembourg City
#7 Family Hotel in Luxembourg City
#8 Romantic Hotel in Luxembourg City
#8 Luxury Hotel in Luxembourg City
#8 Business Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Luxembourg staff and other travellers.
13 questions
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Questions? Get answers from DoubleTree by Hilton Luxembourg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, away form elevator”
 of 5 bubbles CharlesBern, 14 Jan 2017 | Read review
“Ask for a higher floor for better views of surrounding hills”
  • Room service
 of 5 bubbles ClintPage, 30 Dec 2016 | Read review
“Depending on the view you want - as it is located on top of a small hill outside of the city.”
 of 5 bubbles , 3 Dec 2016 | Read review
“Try and get a room as high as possible in order to maximise the view. I think the hotel has nineteen floors.”
 of 5 bubbles 689WilliamP, 29 Nov 2016 | Read review
“Check the location of the hotel to where you actually need to be - lifts take forever”
 of 5 bubbles jonathand881, 15 Oct 2016 | Read review
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