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The Palace

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3,152 Reviews from our TripAdvisor Community

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Showing 2,646: English reviews
Llantrisant, United Kingdom
Reviewed 24 February 2014

The staff were all very friendly and helpful. The hotel and room was very comfortable and spotlessly clean. Amazing views over the harbour to Valleta from the upper floors. We stayed in a 8th floor room with sea views. Good location close to the waterfront and shops. Excellent Spa and indoor pool. with Sauna & Steam room. The bus service...

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Helpful?
2Thank anne1954-12
Rev_Manager, General Manager at The Palace, responded to this review

Dear anne1954-12, On behalf of my fellow colleagues I thank you for placing your positive review on tripAdvisor and look forward to welcoming you back to The Palace soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Altrincham, United Kingdom
Reviewed 23 February 2014

As others have mentioned this doesn’t really feel like a (UK) five star Hotel. All of the staff though are excellent, friendly and very helpful. The hotel is very clean and very well located for the Harbour (10 minute walk) with St Julian’s being about a 20 minute walk as well. Our room was ok, but had no real outside...

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1Thank magoodliffe
England
Reviewed 22 February 2014

Very nice hotel in great location, convenient to harbour (about a 5 minute walk), but far enough away from any bars/restaurants. Staff were all exceptional. Very attentive, nothing too much trouble, but not intrusive. Some of the best service I have ever experienced in a hotel. Food in the main restaurant was "buffet" but was excellent and varied each night,...

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Thank snoos
Rev_Manager, General Manager at The Palace, responded to this review

Dear snoos, We are so glad to read about your stay at The Palace and that it was everything you expected and more. Your satisfaction is our motivation and we will keep striving for an ever-improving service in order to keep our guests happy and wanting to return for more stays with us here at The Palace. I hope to...

Edinburgh. Scotland
Reviewed 21 February 2014

Just returned from a short break at the palace and would return. However, Malta 5 star is not the equivalent of a uk 5 star. We had a late arrival and the welcome was warm and friendly. Was disappointed with the room location though. We booked a deluxe room but I am not convinced we were allocated one. We were...

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Thank sandymac64
Swansea, United Kingdom
Reviewed 21 February 2014

Wonderful hotel. Attentive and polite staff. Room was spacious and clean, comfy bed and pillows. Breakfast was of high quality and there was a good selection of both hot and cold items. We only sampled one restaurant in the hotel, "TemptAsian" which I have to say was the best service we have ever received. Definitely a 5* restaurant worthy of...

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Thank LizzieLP
Rev_Manager, General Manager at The Palace, responded to this review

Dear LizzieLP, It is wonderful to read that your experience at The Palace lived up to your expectations in every aspect, be it the rooms, the breakfast we prepare, our catering outlets, particularly Temptasian restaurant and also The Palace's central location. Your words of praise are a means of positivity and motivation for all of us here at The Palace....

Reviewed 21 February 2014 via mobile

rooms, decor, staff, food & location all very good. this is a five star hotel with an easy relaxed feel so good for holiday/business trip. especially loved the bed and fantastic pillows! looking forward to next visit.

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Thank whitewhiskers
Rev_Manager, General Manager at The Palace, responded to this review

Dear whitewhiskers, Here at The Palace we believe in reaching out and touching others with human warmth and genuine hospitality backed by impeccable service and rendered with smiling faces. We thank you for your positive comments about all the services that you sampled during your stay at The Palace and we are especially pleased to hear you had restful nights....

Leeds, England, United Kingdom
Reviewed 19 February 2014

Our first visit to Malta, and we had a few ideas for the week, the Palace has provided us with a great base to explore Malta and Gozo. Our room surpassed our expectations and we found we had a beautiful view across to Valetta and a balcony to sit and relax. Breakfasts have been excellent, with a great choice. Staff...

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Thank Paul N
Rev_Manager, General Manager at The Palace, responded to this review

Dear Paul N, It is an honour and a pleasure to know that you are yet another satisfied guest to have stayed at and enjoyed all amenities on offer at The Palace. We are only too pleased to know that we have lived up to your expectations. We await the pleasure of welcoming you back again at The Palace. Sincerely,...

Rhyl, United Kingdom
Reviewed 19 February 2014

Just got back from a lovely week staying at the Palace Malta. we had checked trip adviser before we booked. as most of the comments were good, we booked. we found the hotel to be excellent. OK the bells did give us restless night on the first night. (put that down to not enough wine !!) the rest of the...

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1Thank dannyb0y123
Rev_Manager, General Manager at The Palace, responded to this review

Dear PurplePeaPortrush, It is with pleasure and pride that we read of your altogether pleasant stay at The Victoria Hotel during your visit to Malta. For this reason, I thank you for sharing your thoughts here on TripAdvisor. Your comment about the method of cooking for the beef dishes has been passed on to our Head Chef as well as...

Newcastle upon Tyne, United Kingdom
Reviewed 19 February 2014

We stayed ay the Palace for 3 weeks in Jan-Feb 2014 and were generally very pleased. Our room was comfortable with splendid beds,although perhaps a little close to the Stella Maris church clock, and otherwise, spoiled only by the poor over-bath shower! Food at breakfast and dinner was plentiful and of excellent quality, and served by cheerful, attentive staff. We...

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Thank Michael W
London
Reviewed 19 February 2014

Very nice and comfortable hotel, friendly staff, good location. some employees at the reception took their time to help, while others did not seem happy to be behind that counter, Thomas is very nice and friendly person, one of them was not friendly no name because he was with no card with name on it. room was not ready when...

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Thank Audrius S
Rev_Manager, General Manager at The Palace, responded to this review

Dear Audrius S, While thanking you for sending in your comments, I would like to say that without your feedback we would not know where we stand regarding standards of service at The Palace. As for Thomas, he is indeed always friendly and ready to help. Your compliments will be passed on to him and I am sure he will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Tabloid
The Tabloid
Cuisines: Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The inside decor is smartened by the contemporary art & sculpture collections. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace and Palazzo Capua, with 149 rooms, are both supplemented by eight unique individually designed and decorated suites. ... more   less 

Additional Information about The Palace

Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Region: Malta > Island of Malta > Sliema
Price Range: ₹ 7,077 - ₹ 13,547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema
Hotel Style:
#1 Luxury Hotel in Sliema
#1 Romantic Hotel in Sliema
#1 Family Hotel in Sliema
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Questions & Answers

Here's what travellers have asked, with answers from The Palace staff and other travellers.
86 questions
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Questions? Get answers from The Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 440”
 of 5 bubbles NathanaelD773, 9 Dec 2016 | Read review
“Not at the front where it can be very noisy”
 of 5 bubbles petermathewscmg, 2 Dec 2016 | Read review
“great breakfast, relax place, luxury hotel, good service”
  • Breakfast with beautiful view
 of 5 bubbles lubom_rn644, 30 Nov 2016 | Read review
“We found outside machinery noisy,so best to ask the staff for a quiet room if this would disturb your sleep.”
 of 5 bubbles Y2753FPpeterd, 30 Nov 2016 | Read review
“Quieter rooms on higher floors”
 of 5 bubbles Agratefulguest, 24 Nov 2016 | Read review
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