QUINTA DO LORDE RESORT, HOTEL & MARINA (Canical) - Hotel Reviews, Photos, Rate Comparison

About

4.0

Location

Cleanliness

Service

Value

Linking nature and the human spirit, the Quinta do Lorde Resort Marina emerges from the crystalline ocean waters of the Pearl of the Atlantic, Madeira Island. Quality, well-being, luxury and tranquility are the main characteristics of Quinta do Lorde, which invites you to visit and enjoy unforgettable moments.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Beach

Tennis court

Children Activities (Kid / Family Friendly)

Parking

Free internet

Wifi

Public wifi

Internet

Outdoor pool

Bar / lounge

Restaurant

Breakfast buffet

Poolside bar

Evening entertainment

Airport transportation

Shuttle bus service

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Concierge

Dry cleaning

Laundry service

Room features

Ocean view

Non-smoking rooms

Suites

Family rooms

Air conditioning

Private balcony

Minibar

Flatscreen TV

Room service

Safe

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Location

Full view

Contact

Sitio da Piedade, Canical, Madeira 9200-044 Portugal

Name/address in local language

Getting there

Madeira Airport8 kmSee all flights

Porto Santo Airport50 kmSee all flights

See all nearby hotels

Nearby restaurants

Restaurante Do Dia Pra Noite

9.8 kmInternational

See all nearby restaurants

Nearby attractions

Ponta de São Lourenço

16 minNature & Wildlife Areas

Miradouro da Ponta do Rosto

11 minHiking Trails

Museu da Baleia da Madeira

3 kmSpeciality Museums

Prainha do Caniçal

2.9 kmBeaches

See all nearby attractions

745Reviews55Q+A100Room tips

Mixed experiences

The location of this hotel seems very good, but our experience was that the weather here was always the worst on the island. Travel round the next peninsula and there was sunshine! Our apartment was adequate, in fact quite good, but the dishwasher didn’t work and leaked water over the tiled floor. Several attempts to fix it were unsuccessful. We were initially taken to an apartment which seemed marvellous. However, part of it was locked off to us. When we asked for the keys we were told it was the wrong apartment and taken to an inferior one. This made me feel quite disappointed and not well disposed towards the reception staff . Couldn’t help feeling grumpy!…

Date of stay: September 2018

Thank you for your kind review and visit.

Luxery but shortcomings. Not 5 stars

We visited this resort in June 2019. It is beautiful designed as a small village, including a church and square in front of it. The ambiance is one of luxury all over, including magnificant swimming pools. The service was also ok. We were there on the occasion of our 50th wedding anniversery and the staff served a giant breakfast in our room, including champagne. It was arranged by our children in the Netherlands and the manager. Thank you for that service! But there some shortcomings which don't fit in a 5-star accomodation. First of all there was no drinking water in the room. Neither coffee or tea bags, although there was an electric kettle and cups. When I called the reception on this behalve they repleid that I have to pay for these basic provisions! This was not mentioned when we arrived. Over the years I vissited many hotels all over the world, from 2 till 5 star accomodations, but water was always a standard provision as well as coffee and tea bags. I never had to pay for these standard provisions! What further surprised us was the fact that we were not allowed to eat diner in the big restaurant in the main building. We were send away because it was only for all-inclusive guests! This was neither mentioned on arrival. The second, chique restaurant had to be reserved one day in advance. We never saw more than 2 people inside, or mostly none. Rather uncomfortable. So we were more or less obligated to eat in the small restaurant near the harbor, which was by the way very good. The nearest restaurant outside the resort is a half hour walk away our you have to use a car. I hope these shortcomings will be improved in the future.…

Date of stay: June 2019

Value

Service

Sleep Quality

Thank you for your kind review and visit

OK but not really five star

Stayed here for one night courtesy of Easy jet when our flight was cancelled. The room was large with all amenities but not really up to a five star rating. The towels were thin and sparse and there were no tea and coffee making facilities.The carpet was stained and the bed head badly scratched. Dinner was Ok but with limited choice of main course and breakfast was very limited on fruit. The staff in reception were charming.…

Date of stay: May 2019

Rooms

Service

Sleep Quality

Trip type: Travelled with family

Thank you for your review and comments. We are of course sorry for the overnight due to the weather conditions at the airport. We do indeed admit that our usual standards of service and room types were not provided at probably your 5 star standards - please bare in mind that even though courtesy from Easyjet, the contracted services are at the minimum possible including the standard room features and added values, such as minibar free of charge, tea, coffee, etc which are base services included for all our guests / reservations - therefore we are sorry if this was not obvious or clear. It was a pleasure in welcoming you.

Overnight stay

We were delayed and unable to fly out on Monday. We stayed here for the afternoon/ night and left for airport after breakfast the next day. They allocated us a suit of rooms overlooking the ocean, which was fine for a night, but wouldn’t really like to spend longer here, the place seems deserted and sad, saying that the staff were friendly and attentive Food was good and the hotel seemed to have gone to a lot of effort. It’s a shame it’s not better frequented by tourists as it could be quite beautiful …

Date of stay: May 2019Trip type: Travelled as a couple

Thank you for your review and we are of course very sorry for the airport situation that made you overnight in Madeira. If you may and due to the occupancy point, the hotel has been running at over 90% occupancy and the past days due to exactly the airport situation at 100% occupancy - saying this, indeed the resort and its over 60.000m2 give the impression of deserted, but mostly for the fact that only a third of the property is in operation. This is a fairly new project still on going, meaning that all building are finished as per the project but not complete in it's interiors and some venues which as per the planned works will pick-up again works still this year to be concluded. It was indeed a pleasure welcoming you in Madeira and the overnight at our hotel.

+1

Impressive Resort Complex

This resort hotel and complex is truly amazing. Giant tri-level pool, medium sized pool and a seaside salt water pool. The topography around the hotel is gorgeous! Great buffet breakfast and several on-site dining options. This is the place to go if you are looking for to be anonymous and quiet relaxation, as it is a little distant from town and occupancy is low (beginning of high season). The rooms are well-appointed with quality finishes. There is even a chapel on property for weddings. Individual Villa homes/suites are phenomenal with private pools. The staff is courteous and helpful. Nice covered underground parking. The attached marina offers tours to see whales and dolphins off-shore. Also, kayak rentals. Those wishing to do some moderately strenuous hiking will love the 3km trail along the ocean nearby. The only thing that prevented a 5 star rating was the many steep sidewalks and lack of handicap access. Also, parts of the resort appear unfinished and abandoned as a result in a downturn of the economy and loss of scheduled flights from airline changes and airline bankruptcy.…

Date of stay: May 2019Trip type: Travelled as a couple

Thank you so much for your review but most important is indeed that you had a great time in Madeira and at our hotel. For the also appreciated less positive point, the resort is still an ongoing project, therefore not fully finished, perhaps then the impression of abandoned - we are sorry however this feeling was left. A further thank you for your visit which was indeed a great pleasure having had you with us.

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Hi will the kids club be open 28 October - 2 November please? And if so for how many hours a day? Thank you

The kids area is opened on parents request. We have a french animation team (some speak english) and can assist you in this matter.

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Can anyone tell me what the weather is likely to be like during the last week of February? Would the swimming pools be usable?

I haven’t been in February, but we were able to swim in the pools in mid- November.

Hello, Please can you tell me if there is a local airport shuttle/transfer service that we can book? We are spending Christmas and New Year at the hotel but since we are travelling independently, and not with a tour operator, our transport to and from the airport is not included.

The hotel can gladly organise tyour airport transfers with the partner taxi driver.

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Good afternoon - do your rooms have a fridge and tea making facilities? Thank you.

Thank you for your query and we do indeed have coffee & tea making facilities and a minibar, which is only filled when requested.

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If we were to stay on a bed & breakfast basis in December-January then are there any bars/restaurants to eat in for evening meal in the town?& if so would they be open at that time of year? Thanks

Thank you for your question and to the first reply - Mr. K.! Indeed you can also have meals at the neighbour village Caniçal or Machico, being at a 5/10 minutes drive. Of course also at the hotel :).

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