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Mercure Peebles Barony Castle Hotel

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1,364 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Peebles Barony Castle Hotel
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Showing 1,311: English reviews
Bridlington, England
Reviewed 2 weeks ago via mobile

Can't fault this hotel for the one night stay we had. Comfortable room, functionally decorated. Good, tasty breakfast. Helpful, pleasant staff, with nothing too much trouble. Would definitely stay here again.

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Helpful?
Thank sharpaes1
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Sharpaes1, thank you for your short but lovely review. We were happy to hear that you have thoroughly enjoyed your stay. We hope that you will not hesitate to recommend us to your relatives and friends and hopefully return in the near future. Kind regards, Vytautas Syvys General Manager

Reviewed 2 weeks ago via mobile

Rooms absolutely filthy with smears and goodness knows what spilt down walls. Door and light switches clearly never wiped. I think the cleaning staff need some eye testing. My first room was not clean there was even dried blood on the dressing table and hair in the bath and the loo seat had not been wiped. I complained and was...

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Helpful?
1Thank Claire B
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Clair B, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we...

Dublin, Dublin, Ireland
Reviewed 2 weeks ago

Just back from a nights stay at the Barony Castle Hotel. We got a deal from 'itison' and it was fantastic value for money! The staff were very pleasant and helpful.The room was nice, very clean and had all the essentials. The food was delicious! Both dinner (especially the crepe for dessert) and breakfast were extremely tasty. The grounds surrounding...

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Helpful?
Thank Catherine H
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Catherine H, thank you for sharing your experience. We were happy to hear that you have used this amazing offer and decided to stay with us. It is always a pleasure to hear such a positive feedback as it makes as feel appreciated and encouraged. As a business nothing for us is more important than a satisfied guest. Thank...

Highlands
Reviewed 2 weeks ago

Just home from a 2-night B&B break. The facade of the building which meets you at the top of the driveway, is most impressive; and the extensive grounds include several interesting features, notably the Polish map of Scotland. The hotel is in the midst of a big renovation and one would expect that aspects which might be criticised at present...

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Helpful?
Thank Scotty062
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Scotty062, thank you for taking time to review your recent experience to Barony Castle Hotel. I am happy to hear that apart from a few niggles you have thoroughly enjoyed your stay. As you have correctly noted, the Hotel is undergoing planned refurbishment and we are in the process of decorating public areas and rooms. The works also involve...

Reviewed 2 weeks ago via mobile

I have stayed at this fantastic hotel on 2 different occasions and it has always lived up to the 'Mercure' legacy in terms of providing comfort, food, ambience, surroundings, safety and the list goes on. The leisure facilities are great with a nice pool and a relaxing sauna. Room service was spot on and the natural surroundings are just breathtaking....

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Helpful?
Thank placesisee2015
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear placesisee2015, thank you very much for your wonderful review. It has been a true pleasure to read. I will make sure your feedback is passed on to the rest of the team who I am sure will be delighted. We are very happy to hear that you are already thinking about coming back to us! Thank you again for...

Dundee, United Kingdom
Reviewed 3 weeks ago

What a sight when arriving at the hotel, an impressive structure in beautiful snow-covered surroundings. Staff very efficient, clean & comfortable room, pool a bonus, quality breakfast in delightful dining room. Painter still beavering away on upgrade, would be more than happy to re-visit in spring/summer to take full advantage of location & explore grounds and village.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank COGG3
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Cogg3, thank you for your inspiring review. We are very happy to hear that your stay was truly hassle-free. As you have correctly noted, we are undergoing planned refurbishment. So far we have received very positive feedback from our guests which makes us confident that we are moving the right direction. Thank you again for staying with us and...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

The hotel is nice with lovely outdoor areas, walks & beautiful scenery. The staff were friendly & professional. Lots of choice for breakfast & efficient room service. Excellent food & service in the restaurant. The pool facilities are not on the large size however I have no problem with that - there is a gym & sauna aswell. Perfect break...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cathtropez
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Cathtropez, thank you for your lovely review. I am very glad to hear that your stay has been excellent and consistent with your previous experiences. I will make sure that your feedback is shared with the rest of the team who I am sure will be delighted no less. Staff is the biggest asset we have and the main...

Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

I visited here today for my birthday with my friends, we had a lovely day catching up but the hotel/spa was disappointing. The place is freezing! The afternoon tea is cheaply put together. The therapists in the spa were lovely but the spa itself was disappointing, pool is cold and the place is tiny! The set up with the treatments...

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Helpful?
Thank hevla83
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Hevla83, thank you very much for your review. We appreciate your honest point of view. Firstly, I would like to apologize for any inconvenience you might have experienced. Truthfully, every Mercure property is quite different and unique and this is due to lack of standardization of the Brand. This does not necessarily mean a bad thing, but can sometimes...

scotland
Reviewed 3 weeks ago via mobile

Our one night stay including dinner, bed and breakfast was a gift from our daughter. She had a few issues with arranging the booking, but we got the package OK in the end. I emailed 2 separate requests to reserve a table for dinner, but did not receive a reply, so my husband phoned the hotel and booked that way....

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Helpful?
Thank idopam
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Idopam, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing...

Reviewed 4 weeks ago

Had a fantastic stay once again, we used pool and sauna very relaxing afterwards enjoyed our time in lounge area before checking in, on checking in we were greeted by two very nice pleasant and welcoming ladies. We stayed in the Tweedale Suite which was simply fantastic. Evening meal was superb we both had Ribeye cooked differently but both cooked...

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Helpful?
Thank GCHH
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear GCHH, thank your for your short but wonderful review. I was very happy to hear you have thoroughly enjoyed your stay. Nothing is more encouraging to us than a positive feedback and a smiling guest. I will make sure your kind words are shared with the rest of the team, I am sure they will feel no less delighted....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Mercure Peebles Barony Castle Hotel

Address: Eddleston by Peebles | Scottish Borders, Eddleston EH45 8QW, Scotland (Formerly Barony Castle)
Region: United Kingdom > Scotland > Borders > Eddleston
Price Range: ₹ 4,058 - ₹ 9,948 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Peebles Barony Castle Hotel 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Barony Castle Hotel Eddleston
Barony Castle Hotel Peebles
Barony Castle Peebles
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Peebles Barony Castle Hotel staff and other travellers.
14 questions
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Questions? Get answers from Mercure Peebles Barony Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay”
 of 5 bubbles alanmcintyre2016, 15 Mar 2017 | Read review
“rooms at the back are closer to the pool”
 of 5 bubbles busterbroon, 24 Feb 2017 | Read review
“Ask or a room with a view.”
 of 5 bubbles Kittywanders, 11 Feb 2017 | Read review
“Ask for best room available”
 of 5 bubbles _lindascott1965, 4 Feb 2017 | Read review
“Suites are also available”
 of 5 bubbles mrsalbertz, 3 Feb 2017 | Read review
5 of 5