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The Novotel Vines Resort Swan Valley

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The Novotel Vines Resort Swan Valley
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833 Reviews from our TripAdvisor Community

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There are newer reviews for The Novotel Vines Resort Swan Valley
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Showing 822: English reviews
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 23 April 2014

We only stayed there for 1 night and were very happy with the room. We got a special deal for the one night and thought because of that the room would be smaller or have something wrong with it but it was perfect. Nothing wrong at all, a very large clean room. We didn't eat there except for the buffet... More 

Review collected in partnership with this hotel

Helpful?
Thank Jennyum
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you for taking time to post a review regarding your recent stay at The Novotel Vines Resort Swan Valley. It is with great delight that I read you are very pleased with your stay at the resort, in a very large clean room. I am glad that we managed to accommodate your requirements and nothing went wrong... More 

Perth, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

We stayed in the 2 bedroom 2 bathroom villa for 2 nights. The cistern was broken in the en suite bathroom so we had to turn the water off as the toilet kept filling up. The rooms are a nice size - kitchen has ample cooking utensils etc. The carport we had to park under was being propped up by... More 

Helpful?
Thank SueS063
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Vines Resort Swan Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Perth, Australia
1 review
Reviewed 17 April 2014

Spent a total of 4 nights at the hotel. For $330 per night you would imagine the room would have free to air T.V., or remote controls that work for the T.V. and VCR player. YES VCR player. You older kids might remember them. Or gutters without long rusted holes in them, or bathtubs that don't move underneath your feet... More 

Helpful?
Thank Allan Z
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Vines Resort Swan Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travellers are raving about these The Vines hotels

Perth, Australia
1 review
Reviewed 15 April 2014

Absolutely wonderful place to stay. So peaceful and relaxing. Wonderful to see the kangaroos and can't believe bouncing through the complex by the pool. Room service was great too. Fish was amazing. Would recommend to anyone.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ronald G
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you for writing a review about your recent experience at The Novotel Vines Resort Swan Valley. It is with great delight that I read you had a peaceful, relaxing stay. I am glad that you enjoyed the wildlife at the resort. We very much appreciate your time and feedback. We look forward to welcoming you back, in... More 

Perth, Australia
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 13 April 2014

Spent two nights in a standard room (ground floor), facing the tennis courts. Rooms are OK, with a little seating arrangement outside the patio door (where smoking is allowed, judging from the provided ash tray). This is obviously less private than having a balcony, as the upstairs rooms do, and there will be other guests or excited kids running past... More 

Helpful?
Thank veepka
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to share with us about your experience at The Novotel Vines Resort Swan Valley. It is always a pleasure to receive feedback. I really appreciate the suggestions you have given us. I will definitely share your comments with our team. We are in the process of refurbishing the resort. Thank you... More 

Berwick, Victoria
Level Contributor
261 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 10 April 2014

I must say the location and layout of the resort is excellent. Rooms are basic but OK. Expensive compared to the Eastern States of Australia but Perth is very expensive for accommodation. Food is average and not a wide selection in the main restaurant but quality is good. Stayed 1 night for business, great golf course.

Helpful?
Thank GriffinFamily4
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive feedback. I am glad you enjoyed the excellent location of the resort and that you found the food to be of good quality.I will share your comments with our team. I am sure that this... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

We recently stayed here for a relatives birthday. We chose the 2 bedroom villa online as we had 3 people sharing and it seemed like the best choice. Upon arrival, we were told the villa was in a separate area to the complex where everyone else we were with were staying which wasn't ideal. Once we viewed our place we... More 

Helpful?
2 Thank ashntelle
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, I would like to thank you very much for taking time to share with us about your recent experience at The Novotel Vines Resort Swan Valley. I am very sorry that on this occasion we did not meet your expectation. We always endeavour to meet all our guests requirements at The Vines, and we are taking your valid... More 

Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2014

I have been here a few times over the past month and the service is excellent. Night time meals in Muscats restaurant is good but the service from Sarah makes it that much better. Nothing is too much trouble for her. Steaks are good, but I can't understand why you put seafood with chicken. Buffet breakfast is nice but can... More 

Helpful?
Thank Shane2108
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular Sarah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Vines Resort Swan Valley is in Western Australia's oldest wine growing region, just 35 minutes from Perth city centre. The resort features 103 NEWLY RENOVATED (2015) hotel rooms, 53 apartments, 2 restaurants, 2 bars, Day Spa, a swimming pool, outdoor spa, gym, tennis and squash courts. There is also a 36 hole championship golf course and conference facilities for up to 260 people. ... more   less 

Additional Information about The Novotel Vines Resort Swan Valley

Address: Verdelho Dr, The Vines, Swan Valley, Western Australia 6069, Australia
Region: Australia > Western Australia > Greater Perth > Swan Valley > The Vines
Price Range: ₹ 7,934 - ₹ 13,747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Novotel Vines Resort Swan Valley 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Novotel Swan Valley The Vines Hotel The Vines
Novotel Hotel Perth
Novotel Resort Perth
Novotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from The Novotel Vines Resort Swan Valley staff and other travellers.
3 questions
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Questions? Get answers from The Novotel Vines Resort Swan Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the central vineyard have a nice view.”
 of 5 bubbles 357gilbertl, 28 Nov 2016 | Read review
“Rooms with golf course view”
 of 5 bubbles woeilong, 22 Nov 2016 | Read review
“All rooms have views but the lower levels can catch all the noise of the second floor,”
 of 5 bubbles V3860ZLandrewr, 21 Nov 2016 | Read review
“Pet friendly villa”
 of 5 bubbles Seadaz, 20 Nov 2016 | Read review
“Rooms overlooking golf course had nice views of kangaroos”
 of 5 bubbles 90dianef, 2 Nov 2016 | Read review
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