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The Novotel Vines Resort Swan Valley

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The Novotel Vines Resort Swan Valley
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889 Reviews from our TripAdvisor Community

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There are newer reviews for The Novotel Vines Resort Swan Valley
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Showing 878: English reviews
Perth, Australia
Reviewed 2 weeks ago via mobile

My husband and I stayed in a room with two queen beds as there were no other options. The room was great - modern, spacious, very clean and the beds were very comfortable. We played golf and saw heaps of kangaroos. We also played tennis (6 courts) and swam in the pool. The spa was quite cold as was the...

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Thank KPLE
Reviewed 3 weeks ago via mobile

Our room was fantastic but there were some disappointing aspects to our stay. Check in took an eternity, no help getting our bags to our room, and no room service after 10pm. Complaining about no room service probably seems a bit petty, but when the hotel is in the swan valley with no restaurants or take out places open after...

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Thank Damianjohn13
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for your valued feedback regarding your recent stay with us. Our sincere apologies that we did not meet your expectations. Please rest assured that measures to address your concerns will be put in place. Kind Regards, Charity, C.

Perth, Australia
Reviewed 3 weeks ago via mobile

We went for a weekend away and the vines came up as a choice of stay in Perth. I'm so glad. it was so relaxing and very clean. The golf course looked amazing and the local wildlife was so friendly. Check in was so easy, but very brief. There was no info supplied about what the resort had to offer...

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1Thank B L
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for your valued feedback. We are pleased to know that you had a relaxing weekend at The Novotel Vines Resort Swan Valley. We are delighted to know that you enjoyed the resort facilities. Our sincere and humble apologies that our staff did not provide you with enough information upon your arrival. This was a...

Perth, Australia
Reviewed 4 weeks ago via mobile

Came for a weekend away and thoroughly enjoyed our stay. Check-in was quick and easy and received a complimentary drink at the cafe. Car needs to be parked at main car park but trolleys are available for your luggage. On entering our room was amazed at the size. A resort room that was very generous, with a large bathroom also...

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Thank Helen S
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to share about your recent weekend at The Novotel Vines Resort Swan Valley. We are thrilled to know that we met your expectations and that your overall weekend was comfortable. We look forward to welcoming you back again for another memorable stay. Kind Regards, Charity C.

Mandurah, Australia
Reviewed 4 weeks ago

Stayed overnight while attending a two day seminar. Setting is peaceful, quiet and spacious. Free parking in the car park which is a short walk from entrance, reception staff were very efficient, choice of room with pool view, tennis court view or garden view. (If you want a quiet room opt for tennis). The rooms have recently had an upgrade...

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Thank Maggie B
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to share about your recent conference experience at The Novotel Vines Resort Swan Valley. We are delighted to know that you had an enjoyable stay and rank the resort as one of the nicest places in WA. I will definitely share your feedback with our team as it will motivate them...

Perth, Australia
Reviewed 14 March 2017

Great room with an excellent view. Very accessible to parking and amenities. The room was spacious and the layout was very modern and clean. The location of the resort was perfect for sightseeing and traveling to wineries and breweries. Would definitely stay there again and would recommend it to all my friends.

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Thank Etp P
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for taking time to share about your recent stay at The Novotel Vines Resort Swan Valley. We are pleased to know that we met your expectations and you enjoyed the layout of the newly refurbished rooms. We are glad that you also liked our convenient location. We appreciate your loyalty and recommendations. We look...

Reviewed 10 March 2017

It is located in the beautiful swan valley. It is perfect for a weekend getaway or for hosting events/parties. They have fantastic high tea options, good collection of drinks/ beverages and it’s amazing. My hubby organised by surprised baby shower – high tea for about 25-30 people. Everything was just perfect. Just loved it.

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1Thank Sohini_Explorer
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for sharing about your recent experience at The Novotel Vines Resort Swan Valley. We are delighted to know that your event was perfect and you thoroughly enjoyed every moment. Thank you very much for hosting your high tea baby-shower at the resort. We wish you and your husband all the best and happiness with...

Fremantle, Australia
Reviewed 7 March 2017 via mobile

We stayed in a newly renovated room, it was so comfortable and spotless- perfect for a family of 4. The decor was modern, loved the spacious bathroom. The amenities were amazing, with a golf course for my husband, swimming pools for my young children, tennis courts and the restaurants were classy and clean.

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Thank Tristles
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for the feedback regarding your recent stay at The Novotel Vines Resort Swan Valley. We are pleased to know that we met your expectations, and you enjoyed your stay. We look forward to welcoming you back again for another memorable stay. Sincerely, Charity C.

brisbane
Reviewed 6 March 2017

Great location about 25 mins from perth airport - set amongst the gum trees, but also around a 36 hole golf course. small pool area - but lovely gardens. most of the rooms have been renovated and quite spacious.

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Thank susie971
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, We are grateful for the review regarding your recent stay at The Novotel Vines Resort Swan Valley. We are delighted that you had a great stay and enjoyed the sunset and kangaroos. We hope that you will be back again for another stay in the near future. Kind Regards, Charity C.

Perth, Australia
Reviewed 22 February 2017

Great location, close to wineries & restaurants. Very clean & comfortable room. Very friendly & helpful staff. Mili Markets were great for something to do on the Friday night. I guess the only down side was that breakfast is not included and was very expensive!!

Review collected in partnership with Accorhotels.com
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Thank Helen F
Charity C, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Guest, Thank you very much for the feedback about your recent stay at the resort. We are pleased to know that you had an enjoyable stay and liked the mini-markets on the Friday night. Please rest assured that we have taken note of your concern regarding the pricing of breakfast. We appreciate your valued feedback. Kind Regards, Charity C.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Vines Resort Swan Valley is in Western Australia's oldest wine growing region, just 35 minutes from Perth city centre. The resort features 103 NEWLY RENOVATED (2015) hotel rooms, 53 apartments, 2 restaurants, 2 bars, Day Spa, a swimming pool, outdoor spa, gym, tennis and squash courts. There is also a 36 hole championship golf course and conference facilities for up to 260 people. ... more   less 

Additional Information about The Novotel Vines Resort Swan Valley

Address: Verdelho Dr, The Vines, Swan Valley, Western Australia 6069, Australia
Region: Australia > Western Australia > Greater Perth > Swan Valley > The Vines
Price Range: ₹ 7,838 - ₹ 12,721 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Novotel Vines Resort Swan Valley 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Novotel Swan Valley The Vines Hotel The Vines
Novotel Hotel Perth
Novotel Resort Perth
Novotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from The Novotel Vines Resort Swan Valley staff and other travellers.
4 questions
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Questions? Get answers from The Novotel Vines Resort Swan Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book apartment 6”
sophien542, 27 Apr 2017 | Read review
“Pool view is noisier Location”
maggieb567, 29 Mar 2017 | Read review
“Rooms on the ground floor are more accessible.”
etpp2015, 13 Mar 2017 | Read review
“Check other travellers photos for an accurate picture of rooms or apartments”
  • Secoind bedroom
  • Laundry facilities in main bathroom
  • Living room, couch is cosy, tv small and no reception. picture not well placed.
  • View from the upstairs balcony near sunset.
  • Ensuite in need of upgrading
  • Master bedroom is comfortable, as is the bed.
  • Second bathroom.
shannonsQ2797GC, 18 Feb 2017 | Read review
“If you like a view or want to be close to the pool, let them know, or if you like a view of a golf course , like me , then request that.”
mawsn, 27 Jan 2017 | Read review
5 of 5