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Original Sokos Hotel Albert

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246 Reviews from our TripAdvisor Community

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There are newer reviews for Original Sokos Hotel Albert
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Showing 151: English reviews
Oulu, Finland
Reviewed 21 March 2016

Hotel has seen it's best days, but is well located and good for short stays. Rooms are small and there is basically room for bed only. Hotel has been renovated but looks like it's from 1970's. Classic in a way....

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Helpful?
1Thank 646mj
Tiina K, Hotel and Restaurant Manager at Original Sokos Hotel Albert, responded to this review

Dear 646mj Thank you for your feedback! The location couldn't be any better, am I right? We are located in a lovely Punavuori area with long history and beautiful architecture. We are always open to hear any suggestions regarding to our hotel and our facilities. Did you have a nice time in our lobby bar, also called "the living room"?...

Jyväskylä
Reviewed 20 February 2016

Sokos hotel Albert has very nice and comfty, spacious, rooms. Staff is very friendly and fun. I also love the location of this hotel! Unfortunately the breakfast is one of the weakest from all of the sokos hotels even though it's good.

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1Thank Katri L
Tampere
Reviewed 2 February 2016

Personal hotel with friendly staff and cozy atmosphere. Rooms were clean and style was good. Breakfast was okay and gave a good start for a day. The surrounding area is also very nice but not its best in winter. I definitely come back someday.

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1Thank Tiina O
Tiina K, Hotel and Restaurant Manager at Original Sokos Hotel Albert, responded to this review

Thank you Tiina for your kind rewiev. We are looking forward for your next visit in Albert! Regards Tiina Kuikka Hotel and Restaurant Manager

Oulunsalo, Finland
Reviewed 30 January 2016

Breakfast wasn't ready at 6:30 even it starts that time. Radiator in room 604 was noisy. My S-card benefits were not available during my visit (maybe some internal communication error, but not my fault).

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1Thank 760juham
Tiina K, Hotel and restaurant Manager at Original Sokos Hotel Albert, responded to this review

Dear Guest thank you for your valuable feedback. I am sorry, that the rediator made some noise. I have directed the feedback concerning noisy radiator to our maintainance and it has now been fixed. My apology that the breakfast was not ready at 6:30 even it should be. I went through this situation with our breakfast staff and we make...

Joensuu, Finland
Reviewed 14 January 2016

I didn't dear to sit down nor place my clothes on a desktop chair due all spills and stains on the upholstery. The room gave me an expression of the famous "party hotel" . I bet a lot of fun has been had in that room over the times... Not worth for the expensive price!

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1Thank enssi
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review

Dear guest, Thank you for your feedback. I was sorry to hear, that there were some issues with the level of cleaning in your room. I have directed the housekeeping dept to check all the chairs and do the a check-up cleaning, also to re-check the process of chair cleaning. I welcome you back to Albert in the near future....

Debica, Poland
Reviewed 14 January 2016

In Sokos Hotel I always feel excellent and rest very good. Any time is clear and silence, bad are comfortable. Cuisine suits me very well, restaurant and pub are good and full of attractions. The location is very good because of the near distance from my place of work.

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Thank slawomirw175
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review

Dear guest, I thank you for your kind review. We constantly strife to improve our service and create new things that our guests can enjoy. We are proud to have you as our guest at the Albert. Welcome back soon! Best regards, Martin Andergard General Manager Original Sokos Hotel Albert

Reviewed 5 January 2016

I must say stuffs of this hotel are irresponsible. I stayed at this hotel for one night with my husband, just after came back from Italy. After we checked out, I noticed that I left food we bought from Italy in the fridge of the room we stayed. Those were vacuum-packed, wrapped nicely with a paper, tied up with a...

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1Thank kj0514
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review

Dear guest, Thank you for your feedback. I was truly sorry to hear that you had to wait so long for our staff to response to your inquiry. It is our policy not to store food items that have been left behind by guests, it is not allowed to store them in the same storage with the hotels own food...

Southern Finland, Finland
Reviewed 15 December 2015

The hotel is just as nice and comfortable as the previous reviews here say - it's quiet, clean and rather small. What makes it exceptional is the staff, everyone we met was really friendly and helpful. Especially Satu/Sari (sorry, can't remember) who was at the front desk both when we arrived and left was amazing! Parking might be a challenge...

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2Thank Valpuri M
Turku, Finland
Reviewed 2 November 2015

It was our first time in this hotel. When we arrived the service at the reception was really friendly. The situation is really good, not in the heart of the city but you could walk there in less that ten minutes. We stayed on the sixth floor. The room was okay. It was very quiet, we had the room towards...

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3Thank Tukano
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review

Dear guest, Thank you for your important feedback regarding the Original Sokos Hotel Albert. Your review had been received by the staff. The breakfast assortment and a stylish and fresh presentation is vital for our guests. We look forward to seeing you as our guest again in the near future. Best regards, Martin Andergard General Manager

Chelmsford, United Kingdom
Reviewed 23 October 2015

I spent a week here with a group of eight learning disabled adults and a TV crew! The hotel staff were wonderful and the service was above and beyond anything we could have expected! The rooms were very nice with all mod cons and the bathrooms were all wet rooms, so perfect for everyone, including some of our group with...

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Helpful?
Thank Lyn A
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review

Dear Lyn, Thank you so much for this feedback. We are glad, that you enjoyed your stay. Also the Albert staff had a great week with you! You are the most welcome to stay with us again, if you come to Helsinki again. Looking forward seeing you again! Best regards, General Manager Martin Andergard & team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
SOKOS HOTEL ALBERT is located in the hub of the cultural, commercial, historical, and in a sense even bohemian Helsinki. Within walking distance the quest will find Signature Design clothes, Finnish Design Furniture, vintage furniture- and rare-to-find vinyl record shops. SOKOS HOTEL ALBERT represents a genuinely new type of urban hotel with a mission to compose individual hotel experiences according to each guest's wishes. ... more   less 

Additional Information about Original Sokos Hotel Albert

Address: Albertinkatu 30, Helsinki 00120, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: ₹ 7,421 - ₹ 11,900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Albert 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Sokos Hotel Helsinki
Hotel Style:
#16 Business Hotel in Helsinki
#23 Romantic Hotel in Helsinki
#29 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Original Sokos Hotel Albert staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms seem better in the attached annexe, same entrance, different lift.”
 of 5 bubbles stephensQ9483ZE, 24 Aug 2016 | Read review
“We had 8 rooms on two floors and all were the same high standard.”
 of 5 bubbles 528lyna, 23 Oct 2015 | Read review
“I was on 6th floor at the back--the sun streamed in in the afternoon.”
 of 5 bubbles 505sunnya, 14 Sep 2015 | Read review
“Ask for a room on the yard side”
 of 5 bubbles Ofelia0000, 26 Jul 2015 | Read review
“If you park your car in the carage, ask for room close to floor no. +15, so the carage lift takes you next to your door.”
 of 5 bubbles Horhe64, 18 Jan 2015 | Read review
5 of 5