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Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel

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Sulhasenkuja 3, Helsinki 00180 Finland
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (194)
Room & Suite (147)
Dining (56)

About

#42 of 78 hotels in Helsinki
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Finnish
120Reviews12Q+A9Room tips
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Roman_Gdansk wrote a review Aug 2022
Gdansk, Poland71 contributions2 helpful votes
+1
Will I recommend the hotel? Yes I had a choice between Scandic or Radisson. I chose IHG and was not disappointed. Location: Access: Metro, walking to the hotel, bus 21, night bus 21N Or on foot from the center, which took us about 25min. Service. The calm atmosphere, the cleanliness and friendly staff. Room: Large, spacious. Comfortable beds - 2 separate. Equipment: kettle, coffee, tea, iron, ironing board – we used it. You can't open the windows – I understand security considerations. Air conditioning – can be adjusted, you can’t turn off. Breakfast: Very good! Everyone will find something for themselves. What I liked: herring, porridge, cheese, bread, you can exchange further. But what impressed me! Pturnip beet balls / please recipe /. What I did not like: scrambled eggs. Breakfast rating 9/10. Sauna: Opened 18:00 – 23:00. Separately for ladies and gentlemen. Nobody was there, we had our own private sauna. Thank you! Towels are in place, only what I would add water.
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Date of stay: August 2022
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 31 Aug 2022
Dear guest Roman_Gdansk, Thank you for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. Thank you for the tips to have added water in sauna. We shall consider some water tanks there even though the tab water is 100% safe to drink. You can also buy bottled water from our lobby bar until then. I also have news for you - we are going to have even more plant based items at our breakfast soon. Hoping you’ll have more successful experiences within Holiday Inn hotels worldwide in the future too. Warm welcome back again soon. Kind regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ronnie k wrote a review Aug 2022
Orange County, California137 contributions40 helpful votes
+1
Enjoyed a 4 night stay mainly to watch the UEFA Supercup match. Was given room 807 on the 8th floor, what a fantastic view over the water, park and in the distance could see the Olympic Stadium Tower. The room was very comfortable, nice comfortable double bed, large tv, fridge, usual kettle, ironing items, digital safe and slippers/housecoats. I plugged in my Amazon firestick to the hdmi port on the tv so then had access to Netflix/Amazon video etc The wifi was very strong. Breakfast in the morning was plentiful with a good selection of items, the morning after the uefa match myself and I think many others slept in, I went down at 0930 and was difficult to find a seat for breakfast however the staff working done a fantastic job in clearing tables and keeping fresh food available, big well done to them! Hotel location is just out of the main area but only two stops on the metro and your in the main train station, or the bus outside take you in too. Outside the hotel there’s always been plenty of these e-scooters which are handy to ride to the metro station or for me to hesburger! There’s also a small supermarket across from the hotel for stocking up snacks etc For transportation I downloaded the HSL app so bought tickets using the app, also I used Uber/Bolt apps for taxis. If you use Bolt then use my referral “RONNIEKPZ” I used bolt from the hotel to the airport and cost was €25 that was because I was a new user. Handy if you have heavy lugguge!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 18 Aug 2022
Dear guest ronnieronaldo11, Thank you so much for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. Hoping you’ll have more successful experiences within Holiday Inn hotels and resorts worldwide in the future too. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pinkchicken88 wrote a review Jul 2022
London, United Kingdom206 contributions67 helpful votes
Modernised Holiday Inn which was one of the cheapest mainstream chain hotels in Helsinki. The rooms were clean & relatively quiet if you’re facing away from the busy highway behind the hotel. Breakfast was really good and had good healthy choices including gluten free section. The hotel is not in the city centre but only 2 metro stops from the central station. It is then only a 5 minute walk to the hotel. It is also a 15-20 minute walk to the ferry terminal where you can catch the 2hr ferry ride to Tallinn which hold def recommend you doing if you have a spare day in Helsinki.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Ask for a room facing the front side of the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 16 Jul 2022
Dear guest pinkchicken88, Thank you so much for your stay and for your amazing feedback showing how much you enjoyed your stay with us this time. We are very proud of our breakfast with vast selection of items to every taste. It is wonderful news you feel the same. I'm so happy to thank all our team members for you as well. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carola T wrote a review Jun 2022
48 contributions2 helpful votes
I stayed two nights and had great dinners at the hotel restaurants. The hotel is silent and nice. The beds feel good and the toilets and showers are nice size. Also suitable for handicaps. The hotel has a small parking hall and another is also available near by. Free wifi. The food at the restaurant is tasty and the staff is nice. Quite good connections to the nearby city centre
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 12 Jun 2022
Dear guest Carola T, Thank you so much for your stay and for your most kind and wonderful feedback as well pointing out the great dinners and other services as well. What a joy it is for me to be able to thank all our team members for you as well. Warm welcome back again. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy17898 wrote a review Jun 2022
Telford, United Kingdom134 contributions137 helpful votes
Ill keep it short. Decent location, 10/15 minute walk from the centre, VERY comfortable beds and nice modern clean rooms. The only thing to note is the standard rooms are twin. Might be a bonus if you dont want to share a bed with your other half?
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Date of stay: May 2022
Value
Location
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Room Tip: Dont get a standard room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 2 Jun 2022
Dear guest Andy17898, Thank you for your stay and for taking the time to tell me about your very fine experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. We do have 60 standard queen rooms at our hotel. I'm so sorry to hear that we have not been able to provide you with one this time. The twin rooms can be placed together but it is not the same though. We should always try to find the best possible solution together with the guest at the arrival, if the room type booked is not available for some reason. Hoping you’ll have more successful experiences within Holiday Inn hotels and resorts worldwide in the future too. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charly wrote a review Apr 2022
Sant'Agnello, Italy1 contribution
We stayed 4 nights, the staff is very nice and kind but the hotel is dirty. The room is dusty and the bathroom was not properly clean, i went to the supermarket and cleaned myself. Especially during/right after a pandemic you expect better than this. Breakfast was nice, many choices, but then I found bugs in the salad. Also we asked for the fixed price taxi to the airport and they reserved the one without it… so we paid double the price. We used to come here years ago but we’re definitely not coming back.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 4 Apr 2022
Dear valued guest Culture30729344374, Thank you for your stay and for taking the time to tell us about your experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the areas of success and failure as well in order to improve our services for the future. I do apologize deeply that we failed in meeting all your expectations especially when it comes to cleanliness, breakfast salad and the taxi ordering procedures. Our aim is to serve as well as we possible can. This is not how we want to continue at all. We have indeed placed a sign in all the rooms that if you are unhappy please let us know right away and we'll fix it for you right there and then even during the night time or we upgrade you to another room instead free of charge. Our housekeepers are here daily to clean and it is always best to report such things soonest possible to the reception. Salad is delivered fresh to our restaurant and it is washed every day by us before having it placed on the table. Hoping you reported this as well to the waiters working at the time. We shall have a look at this as well with our kitchen team. All taxi companies in Helsinki now have fixed prices, some from the airport only to Helsinki city for example Taxi Helsinki gives you a fixed rate at 35eur max 4 persons when you take the taxi directly from the lane 2 at the airport (no advance booking possibility) and some other companies have both ways to/from for example Airport taxi offers day time price 45eur one way and night time 55eur one way. Before corona time years ago Yellow taxi picked up people from many Helsinki hotels during its way to the airport and had cheap prices but this is no longer valid I'm afraid. So sorry that we have not informed you about this at the time of the booking in case you asked about the price. Hoping you are able to forgive us and have faith in us again in the future. It is lovely to hear that you liked our staff friendliness and want to share this with us too. Hoping you’ll have more successful experiences also within Holiday Inn hotels & resorts worldwide in the future. Welcome back again at your convenience. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JariJK wrote a review Mar 2022
Kouvola, Finland5285 contributions335 helpful votes
+1
Holiday Inn Helsinki West is situated on the outskirts of the city center. The hotel is almost next to Ruoholahti Metro Station (the subway) and the small Ruoholahti Shopping Center. It is only a short walking distance to the beautiful Ruoholahti Canal pedestrian zone. I stayed in a basic room and it really is quite basic as the name says. My room was very functional but there wasn't any extra there. Body lotion wasn't available. My sleep quality was very good thanks to sound proofed windows. However, it would be nice to stay in a bit better room sometimes. Public areas are renovated, beautiful and fresh colored in the hotel. There are many interesting details there. The breakfast was good. I especially loved mudcake! Service is always kind in this hotel. This is a good mid-range hotel.
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Date of stay: March 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 29 Mar 2022
Dear guest JariJK, Thank you for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. We renovated all rooms and public areas in the beginning of 2018 already but 97/256 rooms were left as original with some uplift measures only. We do offer better amenities such as bathrobe & slippers, mini bathroom supplies incl. body lotion, honey & hot chocolate among other things at our standard upgrade rooms only and all these rooms have a beautiful sea bay view as well on a higher floors. Hoping you’ll have more successful experiences within Holiday Inn hotels and resorts worldwide in the future too. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrzej O wrote a review Nov 2021
1 contribution
We was there only 3 days Hotel was very good , room was always clean, staff nice, brekfast was good too , a lot meals and drinks In hotel is fantastic sauna, i spend there very Racing time I recomend this hotel
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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avril w wrote a review Feb 2020
Durban, South Africa10 contributions21 helpful votes
Modern Hotel with friendly super helpful staff. They assisted me with all my requests and even helped me find and retrieve my cell phone from the taxi I had left it in. I was also referred to an amazing local suite of doctors as I was feeling under the weather. Just a special note of thanks for all the help even though my stay was short and sweet. It’s a must stay if you are in Helsinki as it’s close to all amenities esp. the metro to.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi H, General Manager at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 2 Mar 2020
Dear guest 18avrilw, Thank you for this wonderful feedback pointing out the great service by our staff. They are there for you always. What a joy it is to hear that you really enjoyed their service and help. It is my pleasure to thank them all for you as well. Warm welcome back again. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JariJK wrote a review Jan 2020
Kouvola, Finland5285 contributions335 helpful votes
+1
Due to my work I already have stayed in Holiday Inn Helsinki West Ruoholahti twice in January and I will stay here regularly in the coming months. The location isn't very central but it is only 500 meters to Ruoholahti Metro Station (the subway) and 600 meters to the beautiful Ruoholahti Canal pedestrian zone (read separate TripAdvisor reviews). The small Ruoholahti Shopping Centre (Ruoholahden Kauppakeskus) is situated next to the hotel. The surrounding area isn't very beautiful. Rooms are partly renovated. Beds are very comfort. Soundproof windows are good. I heard only quiet traffic noise and my sleep quality was very good. The heating and air-conditioning system is self-adjustable. It is quite OK but not very effective. Bathrooms look quite old but they are very functional. It is easy to take a shower without watering the whole bathroom. I have stayed in standard rooms and I don't know if they have any better rooms. It is quite odd that the phone number of the reception is different in safety precautions (131 on the cardboard label in the room) and in the emergency exit evacuation plan (101 on the door). The lobby and the renovated restaurant are extremely cozy with many interesting details. The restaurant serves as a breakfast room, too. Their buffet breakfast is very good. It even includes ready-made pancakes. Earlier they had a pancake machine but it was quite slow. So this system is much better. Service at the breakfast is extremely kind. The restaurant also has a take-in service. That means that you can choose from the menu in your room and ring them to place your order. When your meal is ready, they will give you a call. It is free to collect your portion from To Go Café in the lobby. If you want traditional room-service, they take 10 euros more. Soup of the day, sandwich of the day and salad of the day are available 24/7. Restaurant opening hours are very limited. Snacks are available 24/7 from To Go Café. They have a sauna and a mini-gym in the hotel. Actually the gym or the fitness room is extremely good although they say that it is a mini-gym. The parking hall with wide places for cars is very good, too. They even have places for cars of disabled people in the parking hall. Service is always very kind both in check-in and check-out. So I can say that this a quite nice hotel for business trips.
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Date of stay: January 2020
Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Armi H, General Manager at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Responded 22 Jan 2020
Dear guest JariJK, Thank you so much for your stay and for pointing all good there is to enjoy and how all works. I'm so happy to be able to thank all our team members for you. Thank you also for bringing up the issue of 2 different numbers for the same safety service purpous. Both numbers 101 ja 131 work fine. Thank you once more for your stay and warm welcome back again soon. Kindest regards, Armi Hatakka general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$100 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn helsinki city west hotel helsinki, helsinki holiday inn
LOCATION
FinlandUusimaaHelsinkiKampinmalmi
NUMBER OF ROOMS
256
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HOLIDAY INN HELSINKI - WEST RUOHOLAHTI, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel
Which popular attractions are close to Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Nearby attractions include Cable Factory (0.5 km), Megazone Helsinki (0.4 km), and Ruoholahti Canal (0.3 km).
What are some of the property amenities at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Conveniently located restaurants include Yeti Nepal, Faro Channelside Bar & Restaurant, and Holiday Inn Open Lobby.
Are there opportunities to exercise at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
The staff speaks multiple languages, including English and Finnish.
Are there any historical sites close to Holiday Inn Helsinki - West Ruoholahti, an IHG Hotel?
Many travellers enjoy visiting Seurasaari Island and Open-Air Museum (2.2 km), Mannerheim Museum (2.9 km), and Sea Fortress Suomenlinna (4.5 km).