We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel

avatar-imageavatar-imageavatar-image
Traveller (225)
Room & Suite (148)
Videos (2)

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#44 of 67 hotels in Helsinki
Location
Cleanliness
Service
Value

Relax at our Holiday Inn hotel in modern Ruoholahti district in Helsinki.

Modern rooms feature pillow menus for your comfort, and kids stay and eat free. After work or sightseeing, indulge in a relaxing visit to the evening sauna or energize in the mini-gym. You can meet with friends and colleagues in the cosy Open Lobby.

This smart hotel is a 30-minute drive from Helsinki Airport (HEL). The City Centre and all attractions of Helsinki like the National Gallery, the Amos Rex and all major shopping venues, can be reached in a few minutes from Ruoholahti Metro Station.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Highchairs available
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Finnish, Swedish

Location

Sulhasenkuja 3, Helsinki 00180 Finland
Name/address in local language
Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
131Reviews12Q+A12Room tips
Traveller rating
  • 50
  • 56
  • 18
  • 4
  • 3
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Fermax wrote a review Aug 2023
Sydney, Australia887 contributions194 helpful votes
+1
I know what you're thinking... You found a great price for this hotel but you're wondering whether it is too far from the centre of town? For that, don't worry -- it is two Metro stops west of Central Station and then a couple's of blocks to walk. While you're not in the heart of the tourist district, the cost savings make it quite worthwhile. The hotel itself is clean, has large rooms, friendly staff and there is apparently a sauna available for use. I had breakfast included in my booking. There was a good variety of food including hot western-style eggs and bacon, porridge plus Scandinavian-style cheese/meat. If you're interested in cycling around the city, they're is a City Bikes stand outside the nearby Metro station.
Read more
Date of stay: August 2023Trip type: Travelled solo
Room Tip: If you're visiting Suomenlinna, get a day-ticket on HSL since you will also be using the Metro to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 2 Oct 2023
Dear guest Fermax, Thank you for your stay and for your most kind and wonderful as well as informative feedback as well. We offer evening sauna daily for free from 6pm to 11pm at the moment. Wish you had got the time to try it the Finnish way. We do offer over 100 items at our buffet breakfast at the moment. I'm so happy to thank all our team members for you too. Warm welcome back again. Kind regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
bhupinderchera2018 wrote a review Apr 2023
London, United Kingdom22 contributions12 helpful votes
Hotel's Favourite
An outstanding hotel Jonna and Essi were absolutely fantastic. The restaurant is 10/10 - superb food and dessert… a fantastic place to spend a few days In Helsinki . The chefs are superb, reception Team extremely efficient
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Book to dine in the Restaurant- superb menu and food and dessert
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 5 Jun 2023
Dear guest bhupinderchera2018, Thank you so much for your stay and for your most kind and wonderful review. What a great joy it is to hear how much you value our team members and the great service they provide. I'm truly honored to thank them all for you as well. Warm welcome back again. Kindest regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alexey B wrote a review Aug 2023
2 contributions5 helpful votes
I had recently found myself a guest at the Hotel Holiday Inn Helsinki West, an experience I regretfully report was far from enjoyable. It is a disappointment when a brand with a solid reputation for providing satisfactory accommodations around the globe fails in such a spectacular fashion. The moment I checked in, the nightmare began. The reception staff seemed to be auditioning for the roles of villains in a grim drama, with their curtness and brusque attitude putting a dark cloud over my arrival. The promise of the warm Finnish hospitality remained a dream as I received none of the welcoming smiles or attentive service that I expected. My grievances did not stop there. Upon entering my room, I was greeted by an environment that bore closer resemblance to a low-budget hostel than a reputed hotel room. The room was unkempt and gave off a strange, unsettling odor that clung stubbornly despite attempts to air it out. Despite complaints, the hotel staff seemed uninterested in resolving these issues. Furthermore, when it came to pricing, the hotel seemed to be practicing a bait and switch tactic. The price quoted on third-party booking websites such as Booking.com and Trivago was notably lower than what was charged upon arrival. This not only left a bitter taste but also raised questions about the transparency of their booking process. The dining experience was the final nail in the coffin of my horrendous stay. The sirloin steak, a dish that should be tender and juicy, was rendered into a dry, tasteless slab of meat. Accompanying it, the potatoes appeared to have been cooked in the Dead Sea, their salinity reaching alarming levels. Regrettably, my experience at Hotel Holiday Inn Helsinki West was as undesirable as one could imagine. This hotel was a glaring blemish on my trip to Helsinki and a stark contrast to the otherwise welcoming and pleasant city. The combination of poor service, substandard room conditions, misleading pricing, and unpalatable food make it a place I would caution against staying at. I believe in second chances and improvements. However, unless a radical revamp in quality and service delivery is made at Hotel Holiday Inn Helsinki West, I'm afraid my recommendation can only be to seek accommodations elsewhere.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel Management, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 7 Aug 2023
To 365alexeyb, When anyone staying with us poses a safety risk to other customers, we cannot accommodate them in our premises anymore and thus this person will be taken to custody by the police immediately. We do not tolerate any misbehavior creating unsafe situations to other guest, nor do we tolerate any fraud in our hotel, as we need to guarantee a safe environment to all our guests. If you have any questions of your stay, please do not hesitate to contact us directly. Best Regards, Hotel Management Holiday Inn Helsinki West Ruoholahti
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tojo E wrote a review Jul 2023
47 contributions36 helpful votes
+1
Great overall experience. It's worth trying to book a room with the beautiful lake view. Checkin and checkout experiences were smooth. Breakfast options are decent but could be improved (eg. Omelette, waffles choices), overall still nice. For those who would not want the heavy hotel buffet breakfast, there are also other options to pick up simple coffee and breakfast bites from places at the metro station nearby. The place could get busy during peak season and helpful to confirm with front desk. Based on room availability, checkout time can be extended for an additional fee. The hotel location is great, especially during the non-winter months, when one can walk around easily. Metro station (Ruoholahti) is around 5 minutes casual walk, with a tram stop nearby. The first metro stop towards the city gets you to Kamppi, which is in the city centre. You can easily buy travel day passes (that allows you to use all public travel options) from R-Kioski store at the metro station (small service charge when you buy the tickets from the store, instead from the ticket vending machine). There are also pretty big KCityMarket and SMarket stores, and a few fast food options (Burger King, Hess Burger) nearby. There's a bus stop near the hotel as well. For those interested in longer walks, there's a walking path that could be taken along the nearby waterfront to the beach (around 20-25 minutes). All in all, this hotel is a great option for those comfortable not being in the city centre but still very nearby and well connected.
Read more
Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 30 Jul 2023
Dear guest tojoeapen, Thank you for your stay and for your most kind and wonderful feedback as well pointing out the what mattered most to you this time and can also be worth doing by other visitors too. I'm so happy to thank all our team members for you too. Warm welcome back again. Kind regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
MagnusBvi wrote a review Jun 2023
Paris, France178 contributions170 helpful votes
This second stay in a month was flawless. The front office team were highly professional and very helpful and friendly. Steak sandwich and red by the glass for dinner were perfectly made and served. Breakfast was rich and fresh while service was very prompt. The rooms were as wished communicating, fresh and spotless, with all necessary amenities. Most of all, again, the staff and their generous welcome made a big difference. Thank you.
Read more
Date of stay: June 2023Trip type: Travelled with family
Room Tip: Ask for a high floor. Try the restaurant.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 16 Jun 2023
Dear guest MagnusBvi, Thank you for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. Hoping you’ll enjoy your future stays the same. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Conkers2 wrote a review Jun 2023
Oxford, United Kingdom70 contributions70 helpful votes
Very efficient hotel, built by professionals. The soundproofing is impressive (I overlooked the highway). I recommend the breakfast, with multiple options (except the replacement of bacon with ham, not ideal...). Even the mini-gym is good, although situated in the atomic bunker of the hotel. Finally, you cross the street and access a large supermarket open 24/7.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 5 Jun 2023
Dear guest Conkers2, thank you for your stay and for your very fine review as well which I'm truly happy to share with our team members as well in order to thank them all for you. Warm welcome back again. Kind regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Roman_Gdansk wrote a review Aug 2022
Gdansk, Poland71 contributions2 helpful votes
+1
Will I recommend the hotel? Yes I had a choice between Scandic or Radisson. I chose IHG and was not disappointed. Location: Access: Metro, walking to the hotel, bus 21, night bus 21N Or on foot from the center, which took us about 25min. Service. The calm atmosphere, the cleanliness and friendly staff. Room: Large, spacious. Comfortable beds - 2 separate. Equipment: kettle, coffee, tea, iron, ironing board – we used it. You can't open the windows – I understand security considerations. Air conditioning – can be adjusted, you can’t turn off. Breakfast: Very good! Everyone will find something for themselves. What I liked: herring, porridge, cheese, bread, you can exchange further. But what impressed me! Pturnip beet balls / please recipe /. What I did not like: scrambled eggs. Breakfast rating 9/10. Sauna: Opened 18:00 – 23:00. Separately for ladies and gentlemen. Nobody was there, we had our own private sauna. Thank you! Towels are in place, only what I would add water.
Read more
Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 31 Aug 2022
Dear guest Roman_Gdansk, Thank you for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. Thank you for the tips to have added water in sauna. We shall consider some water tanks there even though the tab water is 100% safe to drink. You can also buy bottled water from our lobby bar until then. I also have news for you - we are going to have even more plant based items at our breakfast soon. Hoping you’ll have more successful experiences within Holiday Inn hotels worldwide in the future too. Warm welcome back again soon. Kind regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ronnie k wrote a review Aug 2022
Amsterdam, The Netherlands138 contributions41 helpful votes
+1
Enjoyed a 4 night stay mainly to watch the UEFA Supercup match. Was given room 807 on the 8th floor, what a fantastic view over the water, park and in the distance could see the Olympic Stadium Tower. The room was very comfortable, nice comfortable double bed, large tv, fridge, usual kettle, ironing items, digital safe and slippers/housecoats. I plugged in my Amazon firestick to the hdmi port on the tv so then had access to Netflix/Amazon video etc The wifi was very strong. Breakfast in the morning was plentiful with a good selection of items, the morning after the uefa match myself and I think many others slept in, I went down at 0930 and was difficult to find a seat for breakfast however the staff working done a fantastic job in clearing tables and keeping fresh food available, big well done to them! Hotel location is just out of the main area but only two stops on the metro and your in the main train station, or the bus outside take you in too. Outside the hotel there’s always been plenty of these e-scooters which are handy to ride to the metro station or for me to hesburger! There’s also a small supermarket across from the hotel for stocking up snacks etc For transportation I downloaded the HSL app so bought tickets using the app, also I used Uber/Bolt apps for taxis. If you use Bolt then use my referral “RONNIEKPZ” I used bolt from the hotel to the airport and cost was €25 that was because I was a new user. Handy if you have heavy lugguge!
Read more
Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 18 Aug 2022
Dear guest ronnieronaldo11, Thank you so much for your stay and for taking the time to tell me about your fabulous experience at Holiday Inn HELSINKI - WEST RUOHOLAHTI. I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well. Hoping you’ll have more successful experiences within Holiday Inn hotels and resorts worldwide in the future too. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
pinkchicken88 wrote a review Jul 2022
London, United Kingdom207 contributions68 helpful votes
Modernised Holiday Inn which was one of the cheapest mainstream chain hotels in Helsinki. The rooms were clean & relatively quiet if you’re facing away from the busy highway behind the hotel. Breakfast was really good and had good healthy choices including gluten free section. The hotel is not in the city centre but only 2 metro stops from the central station. It is then only a 5 minute walk to the hotel. It is also a 15-20 minute walk to the ferry terminal where you can catch the 2hr ferry ride to Tallinn which hold def recommend you doing if you have a spare day in Helsinki.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Ask for a room facing the front side of the building.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 16 Jul 2022
Dear guest pinkchicken88, Thank you so much for your stay and for your amazing feedback showing how much you enjoyed your stay with us this time. We are very proud of our breakfast with vast selection of items to every taste. It is wonderful news you feel the same. I'm so happy to thank all our team members for you as well. Warm welcome back again soon. Kindest regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Carola T wrote a review Jun 2022
63 contributions5 helpful votes
I stayed two nights and had great dinners at the hotel restaurants. The hotel is silent and nice. The beds feel good and the toilets and showers are nice size. Also suitable for handicaps. The hotel has a small parking hall and another is also available near by. Free wifi. The food at the restaurant is tasty and the staff is nice. Quite good connections to the nearby city centre
Read more
Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Armi Hatakka, Owner at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Responded 12 Jun 2022
Dear guest Carola T, Thank you so much for your stay and for your most kind and wonderful feedback as well pointing out the great dinners and other services as well. What a joy it is for me to be able to thank all our team members for you as well. Warm welcome back again. Kindest regards, Armi Hatakka general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Helsinki area.
PRICE RANGE
₹8,123 - ₹11,356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn helsinki city west hotel helsinki, helsinki holiday inn
LOCATION
FinlandUusimaaHelsinkiKampinmalmi
NUMBER OF ROOMS
256
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN HELSINKI - WEST RUOHOLAHTI, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel
Which popular attractions are close to Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Nearby attractions include Cable Factory (0.5 km), The Finnish Museum Of Photography (0.4 km), and Megazone Helsinki (0.4 km).
What are some of the property amenities at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Conveniently located restaurants include Yeti Nepal, Faro Channelside Bar & Restaurant, and Holiday Inn Open Lobby.
Are there opportunities to exercise at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
The staff speaks multiple languages, including English, Swedish, and Finnish.
Are there any historical sites close to Holiday Inn Helsinki - West Ruoholahti, An Ihg Hotel?
Many travellers enjoy visiting Seurasaaren Ulkomuseo (2.2 km), Mannerheim Museum (2.9 km), and Sea Fortress Suomenlinna (4.5 km).