The hotel is nice enough and the rooms are comfortable and provide all the amenities including a safe. There is breakfast in the lobby area and you can have coffee/tea 24/7. They will store your luggage waiting for rooms - check in at 3 - and hold it waiting for flights. The interior area is nice enough, the staff provide service but are not overly friendly or helpful unless asked specifically for something. The location is good not far from the train station or city centre and there are restaurants and supermarkets and malls/stores and museums all nearby.
Rather basic new hotel in Helsinki. Location is good with a walking distance to the shops. For example to Kamppi it's about 5 minutes and about a 15min walk to the railway station. I live in Finland and I'm very sad that almost every time I come to Helsinki the customer service is rather poor in many restaurants and hotels. This hotel was no different .The hotel is under the "Prime hotel" consept which means every guest should be treated like a the best guest. You can check the text from the Prime hotels website. When we arrived at the hotel the service manager was average at the front desk: she didn't introduce the hotel or the breakfast services neather our room. We had some difficulties with our room when we got in. It seemed that knowone had used it before us. Our phone in the room didn't work and there was no remote control for the tv. I had booked a room with the possibility to watch a movie from the rooms balcony but there was no system to watch a movie from. I went to the front desk and the service manager offered a new remote control asking if I can call with my own phone to the front desk if I have something. I'm to "posh" to do so , so I wanted a new room with the possibility to watch the movie from the balcony as promised and as I had paid and booked. The hotel manager joined the conversation and told me that the rooms got ready last week (I booked the room in August) so that's why there are problems with them. She also said that she as well as the other staff members got manuals by email on how to use the rooms movie system but she hasn't had time to look those up or even visit these new rooms. So I took the manuals and went into our new room. I took my husband and our son from the first room, removed the luggages and our sons crib with my husband and started to figure out how the new room works. It took us five minutes to learn how to use the eguipment. The chromecast works smoothly if you have that for example in your phone. Overall the new room was great. Breakfast was ok. It had a lot of vibes from the spanish culture. They didn't have proper high chairs for small children though. When It was time to go I told the same service manager which had been on the front desk yesterday about our stay and the room. She applied "thank you". Overall I think this hotel is still finding it's place with the rooms and the customer service etc.. I gave two stars just because of the lack of proper customer service and I wouldn't rate this hotel under "prime hotel". No refunds were given from the inconvenience of switching the rooms.…
Room was excellent, despite window being toward inner courtyard ... which actually doesn't matter in dark November nights. But there was also preliminary check in option to choose your room yourself. Our single problem was that connecting laptop to TV with Chrome-cast module didn't work.
Really nice, centrally located, clean, super chic, stylish, and great bed. This time didn't have time to test the gym, but next time for sure. Breakfast is really good. The restaurant all in all is very good and interesting.
I had two separate short stays at Hotel Mestari this summer. My first stay was in the Bricklayer Executive King room, the second in the Builder King room. Both rooms were very good and had lovely bathrooms. If you prefer bigger rooms, the Bricklayer had tons of space but the Builder King was also perfectly adequate. Hotel Mestari has a stylish interior and a great breakfast. The location in the centre of the city is also excellent. The nicest surprise were the many, delicious vegetarian options on the menu. Price-wise, I found it to be good value for Helsinki. I’ve previously stayed in Lilla Roberts, Haven, Kamp, Katajanokka, Clarion, GLO, etc. I would definitely stay in Hotel Mestari again. Check out a full review and photos on my blog Hopping Around the Globe in Style.
Great location in the heart of the city. Easy to reach by car and to drive to parking garage, from where a lift straight up to reception and rooms. Functional hotel and I loved this robust, laid-back style. Surely great for meetings & encounters as well as all kinds of celebrations, too. The breakfast was truly tasteful surprise of Latin cuisine and the lovely weekend brunch with (too many) churros was available until 2 p.m., which gave a weekend stay and city break relaxing start.
The hotel is really beautiful, cozy and trendy. The room was big and clean and the bed was super nice. Location is perfect, near everything you need in the city. Especially big bonus is the delicious breakfast! I highly recommend to stay in Mestari while visiting Helsinki
Had a 6th (top) floor room for one with great views to the city from a big balcony. Really nice and comfortable room. Breakfast was awesome. Location is really good. It’s near the Kamppi metro station and surrounded with great restaurants and pubs. Can recommend
Comfortable new hotel in excellent location. Super good beds. Peacefull and cozy atmosphere. Good breakfast with lots of fruits and specialities. We had two rooms with 3 children and it worked well. Nice personell gave samalla things for kids.
We booked a romantic weekend getaway in Helsinki and Hotel Mestari really delivered! The atmosphere was welcoming and relaxed right from the start. I loved the authentic and high quality feel of the decor and design of the whole space. The location is perfect - lots of cool small restaurants and bars nearby. Still, we enjoyed the first drinks and bites at the hotel, which were excellent. The room was perfect for a couple; really quiet, comfortable, very clean and had a big luxorious bed (also bathrobes and slippers). High ceiling made the room feel even bigger and the industrial light fixture was really cool and added to the warm-industrial style of the hotel. The bathroom was great too, i loved the warm flooring(!), the 2-way make up mirror, the big stone sink and the branded soaps (the scent!). The room had a big balcony with a view overlooking the west Helsinki rooftops. Also we loved the sustainable and reusable coffee take away mugs that you could fill up at the lobby - and the coffee was really good! Breakfast was served until 2pm, which was amazing (and sadly rare in other finnish hotels). We got to sleep in late - and still make it to the breakfast. This meant that there was hardly any queues or traffic at the buffet. The food selection was vast and delicious with a latin twist: home made churros, tortillas, tomato juice station with pickeld veggies etc. All in all, we had lovely time and will be back for sure!…