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Original Sokos Hotel Presidentti

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973 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Casablanca, Morocco
Reviewed 19 August 2016

I arrived from the airport after a short flight from Stockholm and transfer on the excellent new Ring Railway Line. The hotel is only about 200 yards away from the station so obviously I walked taking in the wonderful sights that I have known from nearly 50 years of visiting. The first thing I saw was that there was a...

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Helpful?
Thank mishmishapricot
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear mishmishapricot, thank you so much for your lovely review. It made us all really glad here in the hotel! It's nice to hear that you have been treated well during your stays in Original Sokos hotel Presidentti. I will definitely forward your kind comments about breakfast and our kitchen manager to their department. We are looking forward to having...

Finland
Reviewed 13 August 2016 via mobile

The building is outdated and unattractive. Long corridors, lots of noisy ppl running there through the night. Would not stay here again. Staff was very nice and efficient, room was clean. Our room was very close to the elevators and they found us another room in the middle of the night when we complained. Good breakfast.

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Helpful?
Thank RiikkaLotta
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear RiikkaLotta, thank you for taking the time to review us. I am delighted to hear that you room was clean and that the breakfast was good. I am also very glad to hear our staff was friendly! Our hotel is going through major renovations and the whole building will be renewed during the next two years. The first new...

Reviewed 12 August 2016 via mobile

The check in was painless with a cheery smile. All the staff were very friendly and helpful. The rooms were nicely appointed with enough space for three people, although coffee and tea facilities would be a bonus and the housekeeping staff could do with lessons on how to dust, as most of the surfaces were in need of a good...

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Helpful?
Thank Scott E
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Scott E, thank you for your lovely review. We are very happy to hear that our hotel staff was friendly and smiling! I am sorry about the faults in cleaning and I will forward your feedback to them. Hopefully you will visit us soon again! Have a great autumn! Best regards, Dona Service Manager

Canada
Reviewed 9 August 2016 via mobile

Stayed here for 1 night with my wife. The rooms are a good size and clean, and the beds are relatively comfortable. The hotel is located within walking distance (2km to 10km) to a lot of the tourist attractions and the breakfast was really good.

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Helpful?
Thank Jason_G_Cal
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Hello Jason_G_Cal, Thank you for your review. We are pleased to hear that your stay with us went well here in Original Sokos Hotel Presidentti. Welcome to stay again and have a nice day! Kind regards Jonna Service manager

Birmensdorf, Aargau, Switzerland
Reviewed 7 August 2016

I would not rate it like 4-star hotel, but 3-star as maximum. The carpet in the korridor was so much dusty, I tryed do not breath while passing by corridor from lift. It was very noisy from the pub (or club?) downstears, so it was difficult to fall asleap before 3AM. Otherwise, it is a good hotel. A bit expensive...

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Helpful?
Thank Olga N
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Olga N, thank you for taking the time to write us a review! I am sorry to hear that the cleaning in the corridor did not meet your expectations. I will forward your feedback to the housekeeping department. Hopefully you will visit us again! If so, I suggest to request a room towards the inner courtyard. These rooms should...

Lisbon, Portugal
Reviewed 4 August 2016

We stayed in this hotel during our 24 hour stopover in Helsinki. The hotel is very easy to reach from the train station. 10 minutes walking. We choose this hotel because it is close to the Finnair airport bus and it is very convenient to visit the city centre attractions. Staff was very polite and helpful. Breakfast was very good....

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Helpful?
Thank vmeirinhos
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear vmeirinhos, thank you for your review. I am very delighted that you found our location convenient! I am also glad that our staff treated you well and that you enjoyed our breakfast. I hope that you will visit us soon again. Have a lovely day! Best regards, Dona Service Manager

Reviewed 2 August 2016 via mobile

The room was very far away from the elevater. But we were happy because we could relax soon. When we enter the room it was not cleaned so we dragged the luggage all through the way back to the front. They changed the room. But the problem happened next day. We couldnt find our passports and we surely thought we...

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Helpful?
Thank alice65chung
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear alice65chung, thank you for your review. My deepest apologies that your stay in our hotel did not go as expected. We will go through your feedback with all our staff to make sure we will provide better service next time. I hope you will visit us some day again so that we can correct all the errors occurred! Sincerely,...

Thane, India
Reviewed 29 July 2016

We were here for one night. Hotel is centrally located very close to railway station and shopping area. Number of restaurants in 10 minute walking area. Rooms are basic though clean they don't have tea/ coffee pot. Bathrooms are ok with no or minimum toiletries. Continental Breakfast is ok. They also don't provide free drinking water saying that tap water...

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2Thank Ashok2906
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Ashok2906, thank your for taking the time to give us feedback. I'm happy to hear that you liked our central location, breakfast and free Wi-Fi! We have kettles in all of our superior rooms and suites and they can be rented to our standard rooms with 5 euros. Many of the toiletries are available to our guests upon request...

India
Reviewed 20 July 2016

Amenities are pretty basic in the room. No kettle for cofffee/tea. Rooms are of decent size. Very friendly and helpful staff. Very close to shopping centres and one can find good number of restaurants within 5 to 10 minutes of walking distance

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Thank inter-travel
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear inter-travel, thank you for your review. I am glad to hear that our staff in the reception treated you well during your stay! I am also delighted that you found are location convenient. We would be more than happy to welcome you again to stay with us! Best regards, Dona Service manager

Skanderborg, Arhus, Denmark
Reviewed 18 July 2016 via mobile

This hotel is located in the hart of helsinki close to shopping center Forum and train station. The reception is very friendly. Parking entrance is next to the hotel but you will have to walk about 3 min. Since the exit is placed on the main square. The pool is only open in the morning and evening - not very...

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Helpful?
Thank Maria L
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Maria L, thank you for the time taken to write us feedback. I am very pleased to hear that you were satisfied with our customer service and the location of the hotel in the center of Helsinki! The saunas in our suites can be heated any time of the day. If our guests need help in heating the sauna,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Original Sokos Hotel Presidentti

Address: Etelaeinen Rautatiekatu 4, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki > Kampinmalmi
Price Range: ₹ 7,823 - ₹ 14,863 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Presidentti 4*
Number of rooms: 494
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Also Known As:
Sokos Hotel Helsinki
Hotel Style:
#29 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Original Sokos Hotel Presidentti staff and other travellers.
8 questions
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Singapore, Singapore
Singapore
4 months ago
Port Macquarie, Australia

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Questions? Get answers from Original Sokos Hotel Presidentti staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Add breakfast to our room, it's worth it.”
 of 5 bubbles Cnoche, 13 Sep 2016 | Read review
“Request for one near the lifts.”
  • The phone had a thick layer of dust, apparently showed that it has not been cleaned in ages!
  • There was a huge unsightly crack in the window frame
  • Dated decor
 of 5 bubbles laiseinm, 6 Sep 2016 | Read review
“Ask for not noisy side”
 of 5 bubbles OlgaN94, 7 Aug 2016 | Read review
“Request for room which is not far from elevator if you're a person who is past age 60 and with some physical disabilities”
 of 5 bubbles Ebethfull, 5 Jul 2016 | Read review
“Higher floors are less noisy”
 of 5 bubbles Malco123, 28 Jun 2016 | Read review
5 of 5