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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
Certificate of Excellence
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1 room 2 adults 0 children
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885 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Oulu, Finland
Reviewed 27 July 2013

I stayed there two nights last May (2013) when visiting a concert in Helsinki. I had a "club room" at the top floor of the hotel. Room rate was rather high but it was one of the best hotel visits I have had in Finland. There was also a "club room" with newspapers, drinks and small snacks located at the...

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Helpful?
Thank Tero L
Goulburn, Australia
Reviewed 12 July 2013 via mobile

I stayed at the crowne plaza for 2 nights with my partner and had a very pleasant stay, check in and out were smooth and the room was quite comfortable. About 15 minute walk from central station so not to bad a location. Would recommend this hotel

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Thank Lukehump
London, United Kingdom
Reviewed 10 July 2013

As you check in you will see the trophies this hotel has won for best in Finland... Whilst this is a little hard to believe this is certainly a great hotel - high 4* international standard. The club floor isn't really worth it, and its a little way out of town, but the pool, sauna and in particularly gym are...

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Thank Janet G
Toronto
Reviewed 9 July 2013

July is the slow season in parts of Europe and the Helsinki Crowne Plaza had decided not to offer the Club Lounge breakfast during my stay (the first week of July). Instead, Club level customers were given free access to the main restaurant breakfast. The "downstairs" breakfast has more to eat, sure, but the atmosphere is noisy, especially during the...

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Thank Maitland55
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Maitland55, Thank you very much for sharing your experience with us. Please accept my apologies for falling short of your expectations on some aspects of your stay. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is....

Redditch, United Kingdom
Reviewed 9 July 2013

Firstly we had a taxi from the airport, expensive, this was at 23.00 so little traffic on the road, but cost was 42 euro which I think was very steep. Easy check in at hotel, my husband is a priority club member and we were upgraded to a junior suite, excellent plenty of room and well laid out. Only minus...

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Thank PamY_11
Switzerland
Reviewed 4 July 2013

I had high expectations on Crowne Plaza, but it let me down. First of all: I reservated a room with one big single matress, but instead of that in my room was two single beds pushed together. Secondly: The floor was covered with sand and cookies. After I mentioned it to reception, they gave me a new room. Thirdly: What...

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3Thank MrPayne
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear MrPayne, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts,...

Vantaa, Finland
Reviewed 30 June 2013

Excellent customer service, luxurious beds and as icing on the cake very clean hotel. I originally booked a standard room for us but when we got there the receptionist very proficiently upgraded us to the junior suite. We were very pleased to hear that. Best sleep I've ever had thanks to the comfy sheets and pillows. The air conditioning didn't...

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Thank essianniina
Del viso
Reviewed 30 June 2013

Excelente hotel muy bien ubicado cerca del centro de la ciudad al cual se puede llegar caminando o con tranvías que pasan por la puerta. Muy buen servicio de desayuno Excelent hotel very well located near the downtown área of the city, where it can be reached walking or with the tramway . Very good breakfast service

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Thank Roberto S
Geneva, Switzerland
Reviewed 26 June 2013

I originally booked in the Hilton in Helsinki which appeared on paper to have a waterside location, but ended up changing for the Crowne Plaza as this was more convenient for the location of my meeting. The hotel is conveniently located on the edge of the business and downtown area, close to the parliament and various museums, also well accessible...

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Thank Deez60
Siikajoki, Finland
Reviewed 24 June 2013

I like this hotel. It's quite new and rooms are cosy (with really working air conditioning) and silent. Breakfast is good enough, nothing special still. Only small minus is location as it takes ~10..15min walkin to city center. But there are buses and trams you can use if don't like walking. Also nice park just opposite of hotel with walking...

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Thank plfin

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: ₹ 6,246 - ₹ 16,995 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
“One side of the hotel has lake facing rooms... Please check if they will be available. Morning views are amazing...”
 of 5 bubbles Kamesh_Rajaram, 10 Dec 2016 | Read review
“Rooms facing main road are with great view”
 of 5 bubbles ZaimJee, 25 Nov 2016 | Read review
“5th floor or above and view to the parkside”
 of 5 bubbles andytB5814PQ, 15 Nov 2016 | Read review
“If you are able to book a junior suite, it's worth having the extra space.”
  • Bathroom door hits the side of the bed in Junior Suite
  • Bathroom Junior Suite
  • Bathroom Junior Suite
 of 5 bubbles Penrath, 22 Oct 2016 | Read review
5 of 5
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