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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
Certificate of Excellence
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886 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Reviewed yesterday NEWvia mobile

We stayed here for one night. Room was not well cleaned, but it was quiet. There were not enough towels in the room. Service and reception was poor. Expensive parking. I can't recommend this hotel, there are so many better choices in Helsinki with the same price.

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Helpful?
Thank 224hennai
Reviewed 1 week ago

staff need to be more attentive, hotels ok, nice enough rooms good for town, nice park opposite and i know its a chain but really needs to work on customer service, even fake friendly would do!!!!! Gyms good, foods average. wont be heading there next time im in Helsinki

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Helpful?
Thank Noel M
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Noel M, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to share your comments. I am very sorry to read that we failed in our service performance during your stay with us. I will go through your feedback with our team in order to improve in the future. Despite our failure...

Turku, Finland
Reviewed 1 week ago

Been there twice, because opposite the Opera House. One of the besr gyms in Helsinki.. The restaurant is not very good. Good rooms with good sound isolation. About 1,5 kilometres from downtown. Well connected.

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Helpful?
Thank madamesolo
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear madamesolo, We thank you for your nice four star review. We apologise if the service in our restaurant was not up to our standards. Your valuable feedback has been forwarded in order to continue improving our services in the future. We are happy to hear that you liked your room and our location. We hope to have the opportunity...

Swindon, United Kingdom
Reviewed 4 weeks ago

One of the advantages of booking with an international chain, is that you know roughly what you're going to get and standards will be more or less consistent between locations. This, along with the relatively good position of the hotel within the city was one of the drivers for selecting the Crowne Plaza in Helsinki. However, on arrival, initially, I...

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Thank Richard B
Anna K, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Richard B, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to write a review afterwards. I am very sorry to read that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do...

London, United Kingdom
Reviewed 10 December 2016

I have stayed here couple of times and will be staying there again next week. So, I am sure you can imagine it is a good place and hence I am returning. Rooms are clean and purposeful. The conference facility in the hotel is very good but a bit tad expensive. I did not use all the facilities but there...

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Helpful?
Thank Kamesh_Rajaram
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Kamesh_Rajaram, We want to thank you for your kind feedback and such a nice review. We are happy to hear that you have enjoyd your stay with us and we hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager

Italy
Reviewed 3 December 2016 via mobile

Nice modern hotel. 15/20 minutes walk from downtown. There a little lake in front with a nice walk around and landscape. Personnel very kind, food was various and interesting but not generous if you have some appetite. Locals have dinner too. Very Nice overall.

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Thank AlessandroP
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear AlessandroP, Thank you for your stay with us and for your great five star review. I'm happy to hear that your stay with us was pleasant. We hope to see you again staying with us! Best Regards, Heidi Jalkanen Reception

Kristiinankaupunki, Finland
Reviewed 29 November 2016 via mobile

Good service, friendly, nice place! Conference good. Food good. International. Room, bed, complimenatires good. Clean. Recommend! Can take big groups as of course small. Suits for business and pleasure, both.

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Thank Kia O
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Kia O, We want to thank you for your great four star review and your kind words. We are so happy to hear that your stay was pleasant. We wish to have the opportunity to welcome you again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager

Chicago, Illinois
Reviewed 27 November 2016

Would definitely stay here again. We were there on business, and it was very convenient. We had clients come and meet with us in the hotel lobby or at the restaurant. The food and service at the restaurant were superb, and though we ate there a fair amount over the course of our stay, we didn't tire of it. They...

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Thank Nellie05
Anna K, Front Desk Agent at Crowne Plaza Hotel Helsinki, responded to this review

Dear Nellie05, Thank you for your amazing five star review and for your stay with us! I'm glad to hear your stay was pleasant! I have shared your nice words with our whole staff. Warmly welcome again to Crowne Plaza Helsinki! Best regards, Heidi Jalkanen Reception

Reviewed 27 November 2016 via mobile

Choosing to stay at the Crowne Plaza hotel for our weekend holiday in Helsinki was the best decision we could have ever made! The room was quite comfortable and spacious, it had an amazing view towards the city, and a very comfortable bathtub! (note.. Check for yourselves and you'll realise that not many hotels feature bathtubs in Helsinki) The hotel...

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Thank Vick M
Anna K, Front Desk Agent at Crowne Plaza Hotel Helsinki, responded to this review

Dear Vick M, Thank you for your stay and for your amazing five star review. I'm happy to hear your stay with us was pleasant. I'm glad to hear we have succeed with our service with you. We look forward to your next visit to Crowne Plaza Helsinki! Best Regards, Heidi Jalkanen Reception

Adelaide, Australia
Reviewed 26 November 2016

Great for business trip, close to trams, walking distance to cbd. Decent breakfast. Large rooms with everything you need. Cable TV, wireless internet, bar and cafe. Would recommend this hotel for business travellers.

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Helpful?
Thank Paul G
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Paul G, Thank you for your nice five star review. We are glad to hear that your stay was pleasant and we hope to have the possibility to welcome you again to our hotel. Sincerely Yours, Mari Torkko Duty Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: ₹ 6,278 - ₹ 17,010 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Agoda and Travelocity so you can book your Crowne Plaza Hotel Helsinki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
“One side of the hotel has lake facing rooms... Please check if they will be available. Morning views are amazing...”
 of 5 bubbles Kamesh_Rajaram, 10 Dec 2016 | Read review
“Rooms facing main road are with great view”
 of 5 bubbles ZaimJee, 25 Nov 2016 | Read review
“5th floor or above and view to the parkside”
 of 5 bubbles andytB5814PQ, 15 Nov 2016 | Read review
“If you are able to book a junior suite, it's worth having the extra space.”
  • Bathroom door hits the side of the bed in Junior Suite
  • Bathroom Junior Suite
  • Bathroom Junior Suite
 of 5 bubbles Penrath, 22 Oct 2016 | Read review
5 of 5
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