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Hotel U14

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Traveller (134)
Room & Suite (81)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Marriott Bonvoy member rate available
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₹15,989
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#18 of 67 hotels in Helsinki
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel U14 is a family owned boutique hotel located in the heart of the city in the corner of Unioninkatu and Eteläinen Makasiinikatu streets. The hotel is only few steps away from the waterfront, shopping, attractions, restaurants and Design District.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
Public wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Bath / shower
Bathrobes
Safe
Minibar
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Finnish
Hotel links
Special Offer:Earn points toward free nights.

Location

Unioninkatu 14, Helsinki 00130 Finland
Name/address in local language
Hotel U14
101Reviews2Q+A13Room tips
Traveller rating
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Ac646 wrote a review 23 Feb
240 contributions89 helpful votes
Super impressed with our recent 2 night stay here The check in was quick and easy and the staff are lovely The room was great but the bed was amazing. One of the comfiest beds I’ve ever slept in - would love to know the brand of the pillows they use! Only room complaint was that after a rainy day we struggled to find anywhere to dry/hang our coats Breakfast was of very high quality. Good enough options for vegetarians. Loved the smoothies The cocktails in the bar are again of high quality. Would highly recommend the spiced pear one The hotel is in a good location with easy access to trams All in all a great hotel!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daya 5&91 wrote a review 9 Feb
Woking, United Kingdom127 contributions88 helpful votes
Stayed for a night in this restaurant. It's a good hotel, well placed. Rooms are well equipped and very comfortable. Mattress quality is very good. `room has fridge filled with drinks but are pricey. Break fast was good. Staff are very helpful. Hotel has a gym to use.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 2 weeks ago
Dear Patadaya, Thank you for your recent stay at Hotel U14, Autograph Collection and for your wonderful rating. I am delighted to see your stay with us was positive and you enjoyed your time. I highly appreciate you have taken your time to participate in this valuable survey. Positive feedback is always encouraging and motivating. Thank you once again for sharing your experience with us. I wish you a lovely day and I look forward to seeing you again at Hotel U14 - you are warmly welcome back. Joyful Regards Adnan Chowdhury Guest Relations Manager Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ssloddy wrote a review Jan 2024
Singapore, Singapore98 contributions82 helpful votes
Pretty good Hotel in Helsinki. Hotel feels very warm and comfortable. Rooms are nice and modern. Restaurant is good (not great) - same goes for Breakfast. All in all it is recommended as it has a good location, good feature and a decent Service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 4 weeks ago
Dear ssloddy, I would like to thank you for your recent stay at Hotel U14, and for taking your time to share your experiences with us in TripAdvisor. We are delighted to see and hear that your stay was a pleasant one and we have managed to meet your expectations. Positive feedback is always encouraging and motivating. Thank you once again for your stay. We look forward to to seeing you soon at Hotel U14- you are warmly welcome back! Joyful Regards Adnan Chowdhury Guest Relations Manger Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KadiGS wrote a review Jan 2024
Tallinn, Estonia7 contributions
I had a short, but wonderful stay with them in January. The hotel is very modern, centrally located and offers a small, but decent fitness room amongst its other facilities. The room was elegant and equipped with very nice essentials, including quality skin care products, bathrobes, and ironing set- great for a business stay! The breakfast was great as well, the selection was not too large, but it was of high quality. What stood out the most, was the service provided me by the front desk. 10/10. I travel a lot and work with hotels and I know first hand, how difficult it is to find good people nowadays and keep the high service levels. So this struck me the most as nowadays the service you get often is just blah (even in high-end hotels), but this was definitely not the case not here. Special thanks to Adnam and Erkki (hope I got your names right), from the reception who were both providing excellent customer service. Will definitely visit again!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 4 weeks ago
Dear KadiGS, Thank you for your recent stay at Hotel U14, Autograph Collection and for your wonderful five star review. It is fantastic to see your stay with us was positive and you enjoyed your time. I highly appreciate you have taken your time to participate in this valuable survey. Positive feedback is always encouraging and motivating. Erkki is one of a kind human being and I am delighted to be working with him. Thank you once again for sharing your experience with us. I wish you a lovely day and I look forward to seeing you again at Hotel U14 - you are warmly welcome back! Joyful Regards ADNAN CHOWDHURY Guest Relations Manager Hotel U14 Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Psykiya wrote a review Jan 2024
Chandler, Arizona250 contributions108 helpful votes
Wonderful hotel! Location was excellent. We walked everywhere, but if you want to get a taxi or BOLT, you can do it in front of the hotel. 3 steps. Lots of options for dining close by. On the last day it was VERY cold, and we just went across the street to the noodle place for lunch. That was very good to have close by . The room and bathroom were impeccable, The bed was very comfortable, the towels were of good quality, and they had a cute design. Different. I also liked the bathroom products. I loved that they didn't dilute them so much, and the aroma was wonderful. The breakfast was really good. They had different options and fresh food. I liked the vegan dishes that they offered. They were absolutely delicious! The service was excellent! At check in Yani gave us amazing tips that were very helpful during out exploration of the city -and Tallinn! Gina, at the restaurant, was also kind and shared a lot about the Finnish culture. Thank you! Everybody was very very nice, I just didn't spend that much time with them. The sauna was a great place in the evening. The best thing for me was the restaurant. We spent a lot of time there after our walks, and this place was comfortable, the decoration was welcoming, and the vegan dishes -again- outstanding! If in Helsinki, no doubt I'd be back. This was a great find!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 17 Jan 2024
Dear Psykiya, Thank you for your recent stay at Hotel U14, Autograph Collection and for your five start review. It is fantastic to see and hear your stay with us was positive and you enjoyed your time. I highly appreciate you have taken your time to participate in this valuable survey. Positive feedback is always encouraging and motivating. Especially your comment about our staff is very heart warming. Jani and Gina are our valuable asset in our team and I am delighted to be working with them. Thank you once again for sharing your experience with us. I wish you a lovely day and look forward to seeing you again at Hotel U14 - you are warmly welcome back! Joyful Regards Adnan Chowdhury Guest Relations Manager Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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babyatlas1 wrote a review Jan 2024
Salt Lake City, Utah80 contributions27 helpful votes
Excellent location and facility. We (2 adults & 2 teenaged children) spent three nights here over the holidays. The room was spacious and the beds SO COMFORTABLE after a long day of travel or sight seeing. Reception was exceptionally friendly and patient with our many questions upon arrival. Workout facility and sauna were clean and well maintained. We enjoyed everything out our stay! Be sure to watch the artistic clock on the wall in reception :)
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 17 Jan 2024
Dear babyatlas1, Thank you for your recent stay at Hotel U14, Autograph Collection and for your wonderful review. I am delighted to see and hear your stay with us was positive and you enjoyed your time. I highly appreciate you have taken your time to participate in this valuable survey. Positive feedback is always encouraging and motivating, especially your comment about our staff is very heart warming. Thank you once again for sharing your experience with us. I wish you a lovely day and look forward to seeing you again at Hotel U14 - you are warmly welcome back! Joyful Regards Adnan Chowdhury Guest Relations Manager Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zoheb K wrote a review Dec 2023
1 contribution1 helpful vote
A sad excuse for a Marriott property. Don't waste your time or points here. Not even worth it if this free. We were here over Xmas eve and since all the stores were closed, didn't even get to buy water. The hotel wouldn't give us water bottles to drink from. Despite having titanium status with marriott, there was no service at all. TV didn't work, no one answered the phone when we called to get it fixed. So happy we've shortened our Stay and moving to another hotel entirely. Just a boutique hotel with no recognition of marriotts status that it it wasn't for thr marriott association, you would never even know existed. Also for a hotel in the finnish capital, you would think they'd have a great sauna. Forget great, I've been in better saunas in western Africa. The door had a 3 foot gap at the bottom so the room never felt more than 30 degrees Celsius. Lame. And no management on duty to do anything about it. And absolutely ZERO views. Had to keep the curtains drawn the entire team so the office outside the window didn't have a clear view into our room. Zero privacy.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jenni-Maria Satopää, Guest Services / Front Office at Hotel U14
Responded 26 Dec 2023
Dear zohebk791, Thank you for taking the time to share your review. We sincerely apologize for any inconvenience and service shortfalls you experienced during your stay with us. Providing exceptional hospitality is our priority and we genuinely regret that this was not your experience. We appreciate your patience and hope you will give us an opportunity in the future to regain your trust. Best regards, Jenni-Maria Satopää Hotel Manager Hotel U14
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yannis63 wrote a review Nov 2023
Redondo Beach, California519 contributions199 helpful votes
I just checked in. The hotel is beautiful and so is my room. It is Sunday here. The restaurant is closed, the bar is closed and there is no room service. This is unacceptable! It’s not my problem that salaries are higher on weekends. This is a hotel And food and drink is not a luxury at this caliber of hotel. I am very unhappy right now. It is 15° outside and I literally have to leave the hotel to go get some food.
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: I definitely would not stay here over a weekend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenni-Maria Satopää, Guest Services / Front Office at Hotel U14
Responded 27 Nov 2023
Dear yannis63, Thank you for taking time to review us. I apologize for any inconvenience caused by the closure of our restaurant services on Sunday evenings, leading to a disappointment. We will take the matter into consideration and of course our staff at the reception will assist to find restaurant suggestions and options for food delivering to the hotel. I am happy to hear that despite of this you like our hotel and room. I hope you enjoy the rest of the stay with us in Hotel U14! Best regards, Jenni-Maria Satopää Hotel Manager Hotel U14
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Romanw871 wrote a review Nov 2023
Redwood City, California856 contributions117 helpful votes
+1
I have stayed repeatedly during my Helsinki visits. I like the location close Esplanadi and not far from the main train station. Rooms have character, despite boutique style allow gore work to be done. Service is very good, rooms are stations and clean. As I like to run, I am enjoy the proximity to the water front which offers nice running and walking paths and options. Hotel gym is very small and very basic.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Plenty of good restaurant close by on Esplanadi. Hotel restaurant is good but a bit on pricey side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 17 Jan 2024
Dear Romanw871, Thank you for your recent stay at Hotel U14, Autograph Collection and for your fantastic review. I am delighted to see and hear your stay with us was positive and you enjoyed your time. I highly appreciate you have taken your time to participate in this valuable survey. Positive feedback is always encouraging and motivating. Thank you once again for sharing your experience with us. I wish you a lovely and look forward to seeing you again at Hotel U14 - you are warmly welcome back! Joyful Regards Adnan Chowdhury Guest Relations Manager Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valeria A wrote a review Oct 2023
1 contribution
A wonderful boutiquehotel with a very good location. An excellent staff in the hotel and the restaurant, always welcoming and helpful with a smile on their faces. I will most definitely book this hotel again next time I'm in Helsinki. My warmest recommendations.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at Hotel U14
Responded 24 Oct 2023
Dear ValeriaA1595, Thank you for your recent stay at Hotel U14, and your wonderful review! I am delighted to hear your stay with us was positive and we were able to meet your expectation. Positive feedback is always encouraging and motivating. Thank you once again for sharing your experience with us. I wish you a lovely day and I look forward to seeing you again at Hotel U14- you are warmly welcome back! Joyful Regards Adnan Chowdhury Guest Relations Manager Hotel U14, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹15,255 - ₹18,405 (Based on Average Rates for a Standard Room)
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
117
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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HOTEL U14 (Helsinki) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel U14
Which popular attractions are close to Hotel U14?
Nearby attractions include Labyrinth Games Room Escape (0.5 km), Old Market Hall (0.2 km), and The Esplanadi Park (0.5 km).
What are some of the property amenities at Hotel U14?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel U14?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Hotel U14?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel U14?
Conveniently located restaurants include Spis, Rioni Helsinki, and Finlandia Caviar.
Are there opportunities to exercise at Hotel U14?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Hotel U14 located near the city centre?
Yes, it is 0.7 km away from the centre of Helsinki.
Are any cleaning services offered at Hotel U14?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel U14?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel U14?
The staff speaks multiple languages, including English and Finnish.
Are there any historical sites close to Hotel U14?
Many travellers enjoy visiting Seurasaaren Ulkomuseo (3.2 km), Mannerheim Museum (0.8 km), and Sea Fortress Suomenlinna (2.6 km).