We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Hotel Carlton

Hotels.comUS$ 127*
View Deal
#45 of 64 Hotels in Helsinki
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 165*
US$ 127*
US$ 165*
US$ 127*
US$ 165*
US$ 127*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Best Western Hotel Carlton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

180 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Hotel Carlton
See the most recent reviews
Showing 98: English reviews
Bournemouth, United Kingdom
Reviewed 8 September 2016

Stayed at this hotel last Friday, the hotel staff were really helpful from the beginning. They allow us to drop our luggages at the reception and we had a late check-in since we want to visit a bit the city. Around midnight, when we checked in, we discovered that our luggages were already in the room and it was a...

Review collected in partnership with Best Western
 Report
Helpful?
Thank SergioForce
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear SergioForce, Thank you for your kind words. I'm pleased to hear that you enjoyed our service and breakfast. I hope to see you soon again at Best Western Hotel Carlton. Best regards, Markku L Hotel Manager

Ostend, Belgium
Reviewed 4 September 2016

this hotel has a perfect location and very friendly service! That said the rooms are in urge of an update and very very small! I was dissapointed there was no bath but only a shower and no place to put my toiletries too. Not much channels on tv. If you stay here on a Saturday night be warned! There is...

Review collected in partnership with Best Western
 Report
Helpful?
Thank eden966
Preston, United Kingdom
Reviewed 3 September 2016

The hotel is about 4/5 mins walk from the train (& airport bus) station. It is an unusual entrance to a hotel as it is essentially a single door into a coffee shop. The hotel reception is at the back of the coffee shop. The staff were extremely helpful/friendly and will deliver your bags to your room (if requested) due...

 Report
Helpful?
Thank Pamela633
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Pamela633, Thank you for your Tripadvisor review. I'm happy to hear that you enjoyed your stay and liked our restaurant. We opened completely new restaurant called Lost In Helsinki in the early August. At the same time the breakfast area was renovated and we have received a lot of good feedback regarding this refurbishment. Additionally, the quality of food...

Hancock, Michigan
Reviewed 2 September 2016

Great location, just a short walk from the train station. Modern room, adequate size, great water pressure, extra comfortable bed. Staff was attentive. Overall a very positive experience for international visitors.

Review collected in partnership with Best Western
 Report
Helpful?
Thank F2859YJjohnn
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear F2859YJjohnn, Thank you for taking some time to share your review. I'm delighted to hear that you had a pleasant stay. I hope to see you again at Best Western Hotel Carlton. Best regards, Markku L Hotel Manager

Reviewed 4 August 2016 via mobile

This hotel is located by museums, the train station, tour buses, and more. You really can't ask for a better location. It's not just the location that makes this hotel exceptional, it's the service. Reception was so nice and super helpful. We were able to lick our bags up while we walked around, both the day we arrived and the...

 Report
Helpful?
1Thank RadicalBMXers
Philadelphia, Pennsylvania
Reviewed 14 July 2016 via mobile

This is a terrific hotel in a great location in Helsinki. Staff were unfailingly helpful and friendly. Room was large and had a fridge. It also had a wonderful shower. The noise from the busy street below can be loud if the windows are open, but, once you close the double-paned windows, the street noise essentially disappears. The rooms are...

 Report
Helpful?
1Thank Philly700
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Philly700, Thank you for positive Tripadvisor review. I'm looking forward to welcoming you back in Best Western Hotel Carlton. Kind regards, Markku L Hotel Manager

Reviewed 7 July 2016

Our room was right on the street but we have never slept so well, undisturbed by the noise. Staff was pleasant and courteous and BBC which was not available the first 2 days for a technical problem, was fixed as promised in two days. Healthy Breakfast and soft jazz music were a good way to start the day. It is...

 Report
Helpful?
Thank ObjectiveTraveler3
-
Reviewed 20 June 2016

Location perfect. In the heart of Helsinki. Still not too noisy. Minibar in the room. Rooms are basic, but ok. A bit different hotel experience; small reception, access with a code. Good sleep in a comfortable bed. Breakfast was a disappointment this time; no bacon, milk or juice; well yes but you had to ask for it.

 Report
Helpful?
1Thank Buda2011
Ballerup, Copenhagen, Denmark
Reviewed 8 June 2016 via mobile

The Best Western Carlton, is somewhat a bit odd place, walking into the reception, which by the way is tucked away behind the stairs to the rooms, you find yourself in the middle between a small restaurant/bistro and a coffee bar. The staff was friendly enough, and the wifi surprisingly was very good. They serve a small but useful breakfast...

 Report
Helpful?
Thank Kennet J
Leicester, United Kingdom
Reviewed 1 June 2016

This city centre hotel is not special in itself, my room was a little small and was starting to look a little dated, but not yet shabby or old. An acceptable room that I felt comfortable relaxing in. The best feature of this hotel is that the ground floor is a thriving bar / restaurant. Traveling alone can be dull...

 Report
Helpful?
Thank CjK1975

82 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (64)
Viewed
Dining (12)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (3)
Viewed
Room/Suite (12)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (1)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (4)
Viewed
View from Room (1)
Viewed
Other (3)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Helsinki hotels
Vironniemi
Cumulus Kaisaniemi
Cumulus Kaisaniemi
#40 of 64 in Helsinki
288 reviews
Hotel Seurahuone Helsinki
#32 of 64 in Helsinki
544 reviews
Show Prices
Show Prices
Show Prices
Kampinmalmi
Hotelli Finn
Hotelli Finn
#23 of 64 in Helsinki
576 reviews
Arthur Hotel
#44 of 64 in Helsinki
949 reviews
Hotel Rivoli Jardin
#27 of 64 in Helsinki
366 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Robert's Coffee
Robert's Coffee
Cuisines: Cafe
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Best Western Hotel Carlton has an excellent location in the very heart of Helsinki. Superb shopping and sightseeing possibilities, museums, wonderful restaurants, urban nightlife and a casino are all within a short walking distance. On-site you will find our lively coffee shop and Lost In Helsinki restaurant. Whether travelling for business or pleasure, Best Western Hotel Carlton is the perfect choice for you to spend your nights in comfort and security! Our friendly staff is always happy to help you with any request you may have. ... more   less 

Additional Information about Best Western Hotel Carlton

Address: Kaisaniemenkatu 3, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki > Vironniemi
Price Range: ₹ 6,335 - ₹ 10,989 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Carlton 3*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, Booking.com, Cheap Tickets, TripOnline SA, Priceline and HotelQuickly so you can book your Best Western Hotel Carlton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Green Hotel in Helsinki
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Carlton staff and other travellers.
2 questions
Ask a question
Melbourne
1 month ago

See all questions (2)

Questions? Get answers from Best Western Hotel Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the street side rather than inside where there might be no windows.”
185philipk, 12 Sep 2016 | Read review
“Rooms at the back are quieter, especially if you want to open the window due to lack of air conditoning.”
Pamela633, 3 Sep 2016 | Read review
“Ask for a room with a window, some rooms do not have one I heard.”
ObjectiveTraveler3, 7 Jul 2016 | Read review
“A bit far away from the door is better”
Buda2011, 20 Jun 2016 | Read review
“Don't get a room next to the stairwell, the security door on the first floor bangs..!!”
CjK1975, 1 Jun 2016 | Read review
5 of 5
Hotels.com
US$ 127* /night
View Deal
Expedia.comUS$ 127
TravelocityUS$ 127
TripAdvisorUS$ 126
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates