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Original Sokos Hotel Tapiola Garden

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239 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Kuopio, Finland
Reviewed 3 days ago NEW

Lack of staff on restaurang, just only 1 haed waiter and 2 waitress.Place was Full of customers. I waited 15 minutes that I got making reservation and when I gome back later, I have to wait again about 15 minutes. Lot of customers turned away, cause of long waiting. The site staff did their best , but managers are scaled...

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Helpful?
Thank 988tarjal
Poznan, Poland
Reviewed 6 days ago NEW

I'm a commuter spending app. 100 days a year at the Helsinki area hotels.I was unpleasantly surprised at the check-in when the receptionist did not honour my S-Card loyalty card claiming it be booked at what they call a "bargain rate" (well, I have a differing opinion on that having paid 774 eur for 4 night BB stay). The breakfast...

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Helpful?
Thank pszemysuaf23
Kemi, Finland
Reviewed 2 weeks ago

I have used this hotel often in recent years due to the fact that the location is near our office. Athmosphere is nice and friendly. Service is very good. Rooms are ok and hotel is quiet, so you can sleep well easily. Some shopping possibilities and restaurants also near if you don`t want to use hotel own restaurant.

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Helpful?
Thank 413valtteri
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear 413valtter, Thank you for your positive comments regarding our hotel and the surroundings. It´s always a pleasure to hear when customers have enjoyed their stay with us. Good feedback gives a smile to our staff. We hope to see you soon again at Tapiola Garden. Kind regards, Anniina Laiho Hotel Manager Original Sokos Hotel Tapiola Garden

Helsinki, Finland
Reviewed 3 weeks ago

I use this hotel very often by my work trips, because on good location to my office and very good services. People in reseption are very nice and helpfull, I allways fill myself very welcome. Near the hotel is nice shopping center and doog possibilities to go walking outside in nice nature.

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Helpful?
Thank terttul2015
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear terttul2015, Thank you for your review at Trip Advisor. We appreciate the time you have taken to let us know how your stay was with us. Our staff at reception will be delighted to hear of your comments. You are warmly welcome to us again! Best regards, Anniina Laiho Original Sokos Hotel Tapiola Garden

Stockholm, Sweden
Reviewed 3 weeks ago via mobile

I stay here a couple of days per year for business in the area. It's not great but quite ok. The restaurant is fine the breakfast ok, and the rooms ok. It's the best hotel in the near area. The rooms feel a bit cheep for the price, but are clean and functional.

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Helpful?
Thank Andreas A
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear Andreas A, Thank you for your taking the time to write the review. We are happy to hear that you like our hotel. We hope to see you back and have a nice November to you! Best regards, Anniina Laiho Hotel Manager Original Sokos Hotel Tapiola Garden

Mariestad, Sweden
Reviewed 4 weeks ago

Nice Hotel with good service. I miss Swedish TV channels and the Gym needs an update. Otherwise it's quite ok and for me is the location most important. Sometimes is take to long time in the restaurant Grill It

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Helpful?
Thank 77pial
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear 77pial, Thank you for your feedback. It’s the true that we don’t have any Swedish tv-channels at the moment. I will contact the tv-operator to check the possibility to add one. We are updating our fitness room with a new running machine within the few next months. I will forward your comments to our restaurant manager concerning the services...

Kuopio, Finland
Reviewed 4 weeks ago

Yes place was good .But in the breakfest ,bagon is so dry and burn ,maybe the cooker is sleeping. Another food is good ,Room is little cold ,termostat is dificult the use,there is no numbers only + or -.

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Helpful?
Thank 139jariv
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear 139jariv, Thank you for your review. I’m so sorry to hear that our breakfast didn’t fulfill your expectations. We will discuss about issues with our breakfast staff immediately. We have made the following measures to increase the temperature in the rooms: our maintenance has powered up the heating in all the rooms, the underfloor heating temperature has been increased...

Brussels, Belgium
Reviewed 4 weeks ago

No affordable parking facility. 17 EURo for 1 night parking is day light robbery Cold room Very bad bed No real breakfast ...it is a joke ! ....and last but not least 126 EURO for that experience is akin to fraudulent business I will never come back

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Helpful?
Thank O6508AAchrism
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear O6508AAchrism, Thank you for your feedback. I am truly sorry about your bad experience at Tapiola Garden and you felt you didn’t get your money worth. Please contact me to address anniina.laiho@sok.fi and I will compensate your next visit with us. Hopefully we will have a chance to welcome you back again to Tapiola Garden in the future. Best...

Oslo, Norway
Reviewed 4 weeks ago

The hotel was ok. Rooms were ok, but not cosy. You have everything you need including iron and board, minibar and safe.. restaurant was a little understaffed on a busy Saturday evening. Why do I hav to writ more?

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Helpful?
Thank Helge B
Gothenburg, Sweden
Reviewed 1 November 2016

The gym, or whatever they call it is under criticism, expensive beer and only Karjala on tap. The breakfast could be more tasty with more optional toppings and less sugary, muesli without raisins, unsweetened cereal. Poor with TV channels if you do not understand Finnish. However, clean rooms and clean spaces,

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Helpful?
Thank R8720DProberts
Reception_Tapiola, Hotel Manager at Original Sokos Hotel Tapiola Garden, responded to this review

Dear R8720DProberts, Thank you for taking the time to comment your stay at our hotel. I am so sorry to hear about your dissappointment with our services. Your feedback will help us develop ourselves and also our services. I hope to see you again at Tapiola Garden! With best regards, Anniina Laiho Hotel Manager Original Sokos Hotel Tapiola Garden

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Original Sokos Hotel Tapiola Garden

Address: Tapionaukio 3, Espoo 02100, Finland
Region: Finland > Uusimaa > Espoo
Price Range: ₹ 6,598 - ₹ 12,979 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Tapiola Garden 4*
Number of rooms: 154
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Hotel Style:
#3 Business Hotel in Espoo
#3 Luxury Hotel in Espoo
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Questions & Answers

Questions? Get answers from Original Sokos Hotel Tapiola Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back facing the man-made lake”
 of 5 bubbles MegaTraveller295424, 6 Sep 2016 | Read review
“Lovely view over the lake, fountains and flower beds”
 of 5 bubbles meckie1403, 17 Aug 2016 | Read review
“ask for a room with a balcony if you dont want to have window peak.”
 of 5 bubbles makaheno, 24 May 2016 | Read review
“Ask for a room with a view to the pond”
 of 5 bubbles Anna-LiisaP, 17 Jul 2015 | Read review
“Rooms on the south have great view on this artificial lake with fountain”
  • Room view
 of 5 bubbles mario1508, 12 Jun 2015 | Read review
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