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Clarion Collection Hotel Kung Oscar

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About
Location
Cleanliness
Service
Value
They say beauty lies in the detail and here at Clarion Collection Hotel Kung Oscar we welcome our guests with attentive personal service. With its 81 rooms and 3 hotel apartments the hotel offers a warm and embracing atmosphere that even old King Oscar II would have appreciated. The hotel is located in a quiet part of town, which is nonetheless central and close to the train station, boutique shopping and restaurants. We offer private parking and with bicycles from the hotel you can easily get around and enjoy Trollhattan’s beautiful surroundings. King Oscar’s generosity and his concern for his family and friends is something we seek to extend to our guests every day here at Clarion Collection Hotel Kung Oscar – Our ambition is to offer you personal service fit for a king!
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Property amenities
Wheelchair Access
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Bar/Lounge
Public Wifi
Breakfast included
Laundry Service
Concierge
Non-Smoking Hotel
Dry Cleaning
Fitness Centre with Gym / Workout Room
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Room features
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
89Good for walkers
Grade: 89 out of 100
68Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
312Reviews
97Photos
0Q+A
7Room tips
Traveller rating
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Show reviews that mention
Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping mall.
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Response from Marcus E, General Manager at Clarion Collection Hotel Kung Oscar
Responded 4 weeks ago
Dear Nils H, Thank you for the review here on TripAdvisor, we are always thankful to hear what our guests think about our hotel! I am glad that you had a pleasant stay and I will share your thoughts with my colleagues at the hotel as well. You are more than welcome back soon again!
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This was the worst Clarion hotel I stayed in during my two week tour of Sweden. It is tired, needs renovation and offers poor value - particularly in comparison with other Clarion Collection hotels. Located on a busy main street (which is currently being dug up with lots of roadw
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Response from Marcus E, Hotelldirektör at Clarion Collection Hotel Kung Oscar
Responded 7 Sep 2018
Dear PGRbrussels, Thank you for taking your time and express your feelings here on TripAdvisor! I am sorry to hear that we were the worst Clarion hotel you stayed at during your tour of Sweden, that is very disappointing to hear off course. I am also surprised to hear that for instance the breakfast was poor compared to other Clarion Collection hotels as it is the exact same standard, products and content as the other hotels with two exceptions, we serve pancakes as well, not all Collection hotels do that. Regarding the room cleaning, I am have taken the problem with the interest from the staff onward to the Front Office Manager, however we do have a project called Sweet Dreams with a sign hanging on your door saying no thanks to cleaning. If you don't remove this from the door we donate money to UNICEF in their work to offer children a safe place to sleep instead of going into child prostitution and this may be the reason that you didn't get your room cleaned during the day. However, the interest from our staff is off course not acceptable and would still have been fixed upon you mentioning this to them. I have not heard from you in any other way then Tripadvisor and I would gladly like to hear more from you, feel free to contact me directly by email on marcus.eriksson.nordlund@choice.se if there is anything more you would like to add so we can continue our progress in creating the best guest experience possible. Kind Regards Marcus
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The hotel has a small garden parking which normally must be reserved in advance. However the entrance is narrow and it might be a better solution to park in the parking house 200m away. The price is the same and you then pay to the receptionist who will give you a parking card
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Response from Marcus E, General Manager at Clarion Collection Hotel Kung Oscar
Responded 7 Aug 2018
Dear Eskog, Thank you for your review here at Tripadvisor and thank you for your kind words as well! One of the most, if not the most important things at a hotel is off course to get a good nights sleep and I am very sorry that you could not sleep as well as you probably hoped for. We are aware of the problem with warm rooms when the weather is as it has been this summer so we are looking in to a solution for the future. I am glad that the rest of your stay was good and that you enjoyed your time with us. I will share your thoughts with my colleagues at the hotel as well. Welcome back anytime! King regards Marcus
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Our family lived in a spacious long-stay, furnished apartment for five months. The apartment was comfortable, spacious, with a good kitchen and shower, and all necessary amenities. Moreover, the location is excellent, a few minutes walk from the shops, the University where I wor
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Response from Marcus E, General Manager at Clarion Collection Hotel Kung Oscar
Responded 7 Aug 2018
Dear Laurence P, thank you for your lovely feedback here and thank you for your time here! It was a pleasure having the entire family as our guests and I am glad to hear that everything sorted out well for you with the luggage. I sincerely hope that we in the future sometime will have the opportunity to welcome you back again to us here at Clarion Collection Hotel Kung Oscar! Thank you once again for your kind words and welcome back anytime! Kind regards Marcus
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We arrived there for a business meeting, co-incidentally on my own birthday and I'm named Oscar as well. Business, good hotel (so we thought) and birthday. Couldn't begin better.

Receptionists were good. So no negative criticism at all towards them.

First things first, booking.
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Response from Marcus E, General Manager at Clarion Collection Hotel Kung Oscar
Responded 7 Aug 2018
Dear Oscar E, Thank you for writing here and directly to us. I am very sorry that you didn't mention anything of this to me directly when I asked you when checking out if there was anything wrong or if there was anything we could help you with, the only reply back was that you had to go to Gothenburg for business. I would have been glad to help you the best way possible at that time. The parking fee in the garage 200 meter down the road is nothing that we control unfortunately but I will forward your thoughts about the price to them when talking to them. There is also parking on the second level which is inside, I am not sure if this was full when you arrived though. That is correct, we don not have an air condition which this summer would have been useful for sure. However, we rarely see this kind of temperatures in the summer so therefore it has not been on the agenda before to install, now we are looking into what we can do for the future. I hope you had a pleasant stay at the hotel in Gothenburg and I wish you all the best, once again, thank you for your feedback. King Regards Marcus
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Photo provided by managementClarion Collection Hotel Kung Oscar
Clarion Collection Hotel Kung Oscar, Trollhättan - standard room
Clarion Collection Hotel Kung Oscar
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"Specifically ask them to not get one of the rooms close to the courtyard"
"No decent vews available. I had a room overlooking the street, but was not at all disturbed by noise."
"Make sure your room don't face the main road directly outside (entrance)."
"Quiet in the backyard building, but no elevator."
"Make sure you DO NOT choose the room right above the entrance."
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PRICE RANGE
US$ 101 - US$ 154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
first hotel trollhättan
LOCATION
SwedenWest CoastTrollhattan
NUMBER OF ROOMS
81
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