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Best Western Capital Hotel

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Traveller (45)
Room & Suite (14)
Dining (4)
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Overview
  • Excellent11%
  • Very good32%
  • Average38%
  • Poor13%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (265)
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1 - 5 of 99 reviews
Reviewed 1 week ago via mobile

It's very nice but very far from the city. There is nothing much in the neighborhood except burger king. They don't have a restaurant too. The staff is nice undoubtedly.. very helpful and caring but the location is badMore

Thank Aparna S
Response from Jenny L, Owner at Best Western Capital HotelResponded 1 week ago

Dear Aparna, We appreciate you staying with us, and we are sorry that the location was not the best. It is ideal for people visiting the convention center. We are hoping to be able to keep the restaurant open more in the near future. Again,...More

Reviewed 2 weeks ago via mobile

Considering the high prices of hotels, this one was less expensive than many others. It was very quiet; had comfortable beds; included a great breakfast buffet; had free parking; and was close to a tram stop. It was enjoyable for us to leave our car...More

1  Thank Darren D
Response from Jenny L, Owner at Best Western Capital HotelResponded 2 weeks ago

Dear Darren, Thank you, for taking the time to review our hotel. We are glad to hear that you enjoyed your stay with us, and in Stockholm. We hope you had a great time and that we will see you again during your next trip....More

Reviewed 3 April 2018

Stayed in this hotel for 2 nights. I was surprised how good the hotel looks, taking into consideration the price I paid and the mixed reviews I found online. The room was really big compared to similar type of rooms in Stockholm. The room included...More

2  Thank Henri L
Response from Jenny L, Owner at Best Western Capital HotelResponded 2 weeks ago

Dear Henri, We are delighted to hear about our positive experience in staying with us. Thank you for your review, and we hope to see you again next time you visit Stockholm! Kind Regards, Jenny Li

Reviewed 2 April 2018

This is a basic hotel despite the 3 star rating. I didn't expect nothing else. Breakfast is functional and they do provide non-dairy and gluten-free options. The sauna has a notice saying theirs a risk of the sauna short circuiting which filled me with fear....More

Thank myurbanlife
Response from Jenny L, Owner at Best Western Capital HotelResponded 2 weeks ago

Hello, First of all, I am very sorry to hear about this violating experience. I am not sure as to why this happened, as there should be no way for anyone to access your room (apart from staff). Also, it sounds as if we failed...More

Reviewed 20 February 2018

This hotel is nice, clean with friendly and helpful staff. The rooms are small but nice. The beds could have been more comfortable plus the double bed is just two single beds put together so it won't keep together :-). But the stay is nice;...More

Thank Daniela H
Response from Jenny L, Owner at Best Western Capital HotelResponded 2 weeks ago

Dear Daniela, We appreciate your review and comments, and hope that you had a pleasant time in our beautiful city! Welcome back! Kind Regards, Jenny Li

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Conference Facilities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 74 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Stockholm
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$ 74 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Stockholm
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (45)
Room & Suite (14)
Dining (4)
Questions & Answers
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O9166NKinfo
11 February 2018|
Answer
Response from Frederic L | Reviewed this property |
Sorry I cannot comment, I had a rental.
0
Votes
Jason C
10 September 2017|
Answer
Response from Franglais12 | Reviewed this property |
I didn't use it, I had my own car. But I did ask the staff at the hotel as I was intending to go into the city for the evening.(As it was, I didn't cos the weather was bad). They told me that the metro we very close and... More
0
Votes
Room Tips
"Ask for rooms at the back. Room on the Burger King side are noisy (traffic)."
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"To reach the hotel from Central station, take Metro to Arstaberg. Then take bus no 134. One stop to the hotel."
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"good location"
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"double room"
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