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BEST WESTERN Capital Hotel

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218 Reviews from our TripAdvisor Community

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Showing 85: English reviews
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Pistoia, Italy
Reviewed 14 February 2017 via mobile

Enviroment: nowhere placed Lobby/bar/reception: old/small Restaurant:too small, conditioning/heating bad. Better going in the city center, service is low, choice poor Rooms: old, bad furniture, bath is really soviet '70 style, electrical system not in compliance with european standard, dirty Avoid this place is strongly recomended, high price low and poor quality, staff not professional,

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Helpful?
Thank lipao
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi Lipao and thank you for taking the time to write about your stay at the Best Western Capital Hotel. I'm sad to hear that you stay wasn't as good as you hoped and I will take all the feedback that you provided us and see what we can change. I do hope that we get the chance to welcome...

Reviewed 30 January 2017

We stayed at the best western in September time. The room was clean and well decorated. The hotel itself is nothing fancy but it is nice and has everything you need for a short city break. Breakfast was ok and location despite not being very central was easy enough to get too and from. Good hotel for price.

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Helpful?
Thank Drew W
Michael G, Receptionschef at BEST WESTERN Capital Hotel, responded to this review

Hi Drew and thank you for taking the time to write about your stay at the Best Western Capital Hotel. I'm glas to hear that your stay has been good and I hope that we got the chance to welcome you back yo us soon again. Sincerly Maria Björnerud Front Desk Manager

Denmark
Reviewed 16 November 2016

Helpful and professional staff, nice hotel for sleep over when working in Stockholm South or on the Faircenter, Stockholmsmässan are only aprox 5-10 minutes away by car. Quiert location though close to larger roads

Review collected in partnership with Best Western
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Helpful?
Thank perk376
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hello and thank you for taking the time to write about your stay with us at the Best Western Capital Hotel. I am pleased that your stay has been good and I hope we get the chance to welcome you back to us again soon. SINCERELY Maria Björnerud Front Desk Manager

Wells, United Kingdom
Reviewed 8 November 2016

Stayed here one night. The whole hotel needs a big re-vamp. Our room was shabby. Annoying bathroom where the shower/toilet/basin are crammed into a cupboard so everything gets wet. The toilet was not fixed properly to the floor so whilst it didn't leak, it 'moved' any time you touched it. To reach over to turn off the bed side lamps,...

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Helpful?
Thank Claire M
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi Claire and thank you for taking the time to write about your stay at the Best Western Capital Hotel. I do apoligize that your stay didn't live up to your expectations and I wish that we would have gotten the chance to move you to a different room so that the stay would have been better. But of course,...

Horley, United Kingdom
Reviewed 4 November 2016

Room-small but clean, uninspiring view of wholesale veg market Reception staff very helpful and friendly bar service good ,choice limited Breakfast OK ,not the biggest choice but passable Restaurant very average but good service location again uninspiring with not much around the hotel in the way of bars and restaurants (unless you want a Burger KIng!)

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Helpful?
Thank Jim R
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hello and thank you for taking the time to write about your stay with us at the Best Western Capital Hotel. I am pleased that your stay has been good and I hope we get the chance to welcome you back to us again soon. SINCERELY Maria Björnerud Front Desk Manager

Zagreb, Croatia
Reviewed 27 October 2016

Very good, clean and cozy. The breakfast was awesome also! Dunno what else to write, definitely would advise to provide with small toothpaste packaging for traveler which are out of country if they don't have it with themselves due to airport security measures.

Review collected in partnership with Amoma.com
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Helpful?
Thank deAthRoWz
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi I'm glad to hear that your stay has been great We do have toothpaste packaging in the reception free of charge. Sincerly Maria Björnerud Front Desk Manager

Vilnius, Lithuania
Reviewed 15 October 2016

The hotel is a little far from the old town of Stockholm, you can reach it from T-Centralen using the commuter train (2 stops) and then walking 10 minutes or taking a bus (1 stop) or using the Metro (4 stops) and then a tram (2 stops). Not many choices were to eat in the area out from the hotel...

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Helpful?
Thank Teosm
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi Teosm and thank you for taking the time to tell us about your stay at the Best Western Capita Hotel. I'm glad to read that your stay has been good and I hope to see you soon again. Sincerly Maria Björnerud Front Desk Manager

Madurai, India
Reviewed 27 September 2016

Hotel in Outskirts of Stockholm. Reaching the hotel is bit difficult. Apart from Burgur King and the hotel restaurant no places to eat. More of industrila area, but calm and quiet . Rooms are neat and clean, fairly good breakfast.

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Helpful?
Thank Nareshbabu
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi And thank you for taking the time to writ about your stay at our hotel. We do have buses that goes direcly from the trainstation to the hotel. And it takes about 5 minutes. We do hope to see you soon again. Sincerly Maria Björnerud Front Desk Manager

Muzla
Reviewed 22 September 2016

Small room for three person, portable bed was really bed. Room was not as described - Triple standard by Wizzair. Breakfast was really fine. Sauna was also a plus for the hotel. Stayed here 4nights. No shampoo, only conditioner.

Review collected in partnership with Wizz Tours
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Helpful?
Thank 337nikoletaz
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi and thank you for taking the time to writ about your stay at our hotel. As I can see, you booked a Twin room for Three persons, and on Wizzairs website there is no information on how the rooms are. But i do apologize about that. We do hope to see you soon again. Sincerly Maria Björnerud Front Desk...

Reviewed 19 September 2016

The hotel is located away from the city, there is no problem to get to the train station in 5 minutes walk. from there to Stockholm city center you take 10 minutes. At Arlanda airport you can take a direct bus (train). Breakfast at the hotel was mixed, I have an intolerance to lactose and gluten and I could choose...

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Helpful?
Thank MateZko
Michael G, Front Office Manager at BEST WESTERN Capital Hotel, responded to this review

Hi MateZko and thank you for your kind Words about your stay at the Best Western Capital Hotel. It was a pleasure to have you as our guest and I hope to see you soon again. Sincerly Maria Björnerud Front Desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Capital hotel is a 3 star hotel and is well situated during your Stockholm visit. This friendly family owned hotel is conveniently located near Stockholm International Fairs, Stockholm Globe Arena and Stockholm City. Our 124 newly renovated standard rooms include wireless Internet. The Hotels own restaurant and bar provide guests with the opportunity to relax after a hard day's conferencing or sightseeing. We also have a rooftop sauna where you can relax and enjoy the wonderful views over parts of Stockholm. ... more   less 

Additional Information about BEST WESTERN Capital Hotel

Address: Marknadsvagen 6, Stockholm 102 44, Sweden
Region: Sweden > Stockholm County > Stockholm
Price Range: ₹ 4,323 - ₹ 12,895 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Capital Hotel 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Stockholm
Stockholm Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Capital Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To reach the hotel from Central station, take Metro to Arstaberg. Then take bus no 134. One stop to the hotel.”
 of 5 bubbles Nareshbabu, 27 Sep 2016 | Read review
“good location”
 of 5 bubbles MateZko, 18 Sep 2016 | Read review
“double room ”
 of 5 bubbles adri_nl567, 24 May 2016 | Read review
“Rooms on the north side has very nice view.”
 of 5 bubbles gleroinc, 17 May 2016 | Read review
“Get rooms on the higher floor facing the front”
  • Front room view
  • Spacious toilet
  • Tiny comfort
  • View from entrance
 of 5 bubbles EstherChew, 3 Aug 2015 | Read review
5 of 5