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Grand Hotel

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1,758 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Bangkok, Thailand
Reviewed 21 August 2015

i stayed here for a few nights while visiting a local friend and was impressed from the start. the bellboy was nice, prompt and courteous. the check in was faultless and extremely friendly. the lobby was nicely decorated with flowers and was beautiful. the hotel was spread out over several buildings, so the rooms are hit and miss. i was...

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Helpful?
Thank banjapat
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear banjapat Thank you for posting such a positive review especially the comments regarding the staff and service. We hope that you will visit us again soon. Warm regards Dean

Stockholm, Sweden
Reviewed 20 August 2015

Overall very good, excellent location, rooms lovely. Service good. With the exception of Breakfast where you were directed upstairs to what I presume is an unused group of rooms, one for the buffet breakfast the other which felt dark with banqueting tables and chairs, with an overspill in the Ballroom both rooms lacked atmosphere, dull. Small standard banqueting coffee cups...

Review collected in partnership with The Leading Hotels of the World
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Thank Francesca B
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Francesca B Thank you for posting the review, we are sorry that the breakfast experience did not deliver to your expectations. Hopefully you will visit us again soon so we can have the opportunity to redeem ourselves. Warm regards Dean

East Grand Rapids, Michigan
Reviewed 19 August 2015

Stockholm overall is a beautiful city. While we were there in the month of November, I can only imagine it's beauty is even more glorified in the summer months. The Grand Hotel provided an excellent experience. The central location to the city, allowed us to explore at our leisure. The staff provided privacy and assistance as needed. Our room was...

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Helpful?
Thank Michelle C
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Michelle C Thank you for such a positive review, please do come back in the summer and experience another side to Stockholm. Warm regards Dean

Boston, Massachusetts
Reviewed 18 August 2015 via mobile

The Grand is clearly an older hotel. I think it is supposed to be one of the better hotels in Stockholm, but it's just average to me as compared with finer hotels the world over. It's perfectly suitable, but it feels a bit dated. The rooms are average and the beds are a bit soft.

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Thank RobG88
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear RobG88 Thank you for your posting. From your comments we clearly did not deliver as expected but it’s hard to know where we did not perform. Please do contact us again if you are visiting Stockholm so we are able to deliver a true grand experience. Warm regards Dean

Salisbury, Connecticut
Reviewed 17 August 2015

My wife and I were in Stockholm for the first time. We decided to splurge and stay at the best hotel That was the Grand Hotel ---and it was. Great service, location and treatment. If back in Stockholm, I feel no reason to stay anywhere else. Thank you

Review collected in partnership with The Leading Hotels of the World
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Thank Joecat2013
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Joecat2013 What a great review it is us who should thank you. We are delighted that you chose to stay at the Grand Hotel and that we delivered to your expectations. Warm regards Dean

New York, United States
Reviewed 17 August 2015

Room decor old and worn-out. Elevators, lobby dirty. Room service very late, no apologies offered. Breakfast too big and chaotic. People running into each other. Breakfast staff disorganized. Overall service bad. Vacuuming main lobby with cords in the way during prime checkout time. Nobody at front door to get you a taxi. It seemed no one was really managing the...

Review collected in partnership with The Leading Hotels of the World
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1Thank Edward M
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Edward M Thank you for the review, we clearly under delivered during your stay our apologies for this. The review has been shared with the management team to take action. Hopefully you can give us another chance when you are back in Stockholm. Warm regards Dean

Stockholm, Sweden
Reviewed 17 August 2015

It was a fantastic stay with great service. We tried the spa which is wonderfull. I highly recommend it. We hate at the veranda restaurant too and it was pretty good but not a good value for us. The breakfast buffet is better.

Review collected in partnership with The Leading Hotels of the World
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Thank Mathieu C
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Mathieu C Thank you for choosing the Grand Hotel for your recent stay and for posting such a positive review. We hope that you will stay with us again soon. Warm regards Dean

Stockholm, Sweden
Reviewed 13 August 2015

Perfect food, perfect rooms, lovely and attentive staff. Spent our weeding night here, couldn´t have been more perfect! We hade a wonderful stay at GH! We can warmly recomend a stay. The best of the best!

Review collected in partnership with The Leading Hotels of the World
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Thank cebuk79k
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear cebuk79k Thank you for posting the review we are delighted we could be a part of your special day. Come back soon. Warm regards Dean

Malmo, Sweden
Reviewed 13 August 2015

This hotel is a classic high end hotel. Great service, high standard rooms, over the top restaurants. If you are a guest that seeks over your budget hotel, this will give you the feeling of being under the standard. The reception staff have, too much, of a "high nose". It´s very expensive, and you get what you pay for. If...

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Thank vonlind
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear vonlind Thank you for posting your review we were happy to read the positive comments regarding the staff and rooms. Please do come back soon. Warm regards Dean

Reviewed 11 August 2015 via mobile

We booked two rooms at the Grand. Hoping to have a harbor view but would be content with a city view. Our view as seen in the photos was limited to the mechanical equipment and the hotel roof. We complained to the receptionist and were told that this was the hotels garden view. And that our reservations entitled us to...

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8Thank Philip D
Dean B, Director of Sales at Grand Hotel, responded to this review

Dear Philip D Thank you for posting the review. As you mention upgrades to the next room category are always subject to availability. Therefore we would always recommend reserving the room you want to avoid any disappointment. Warm regards Dean

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Staying in Norrmalm

Neighbourhood Profile
Norrmalm
Norrmalm is Stockholm’s most central and busiest neighborhood. It’s home to the main shopping street, Drottninggatan, and to Stockholm icons like the Sergels Torg glass obelisk, the famous Hay Market with its Carl Milles sculptures, and the Hötorget Skyscrapers, a sight on every other Stockholm postcard. Norrmalm is also home to Sweden’s most traditional department stores Nordiska Kompaniet and Åhléns City juxtaposed with Stockholm’s most modern shopping mall, Mood Stockholm. Visitors to this area get to experience the unique Swedish philosophy of protecting cultural heritage while also staying on top of fashion innovation and modern architecture.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Verandan
Verandan
Cuisines: European, Swedish, Scandinavian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
From its 1874 opening, Grand Hotel Stockholm has been one of Sweden' s leading hotels. Royalty, heads of state, celebrities and Nobel laureates make themselves at home in refined waterfront surroundings near the Royal Palace. Old Town, Stockholm City Hall, Vasa Museum, Millesgarden and the Museum of National Antiquities are nearby. ... more   less 

Additional Information about Grand Hotel

Address: Sodra Blasieholmshamnen 8, Stockholm 111 48, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Price Range: ₹ 18,777 - ₹ 43,903 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel 5*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Stockholm Grand Hotel
Intercontinental Stockholm
Hotel Style:
#2 Spa Hotel in Stockholm
#4 Romantic Hotel in Stockholm
#4 Luxury Hotel in Stockholm
#6 Family Hotel in Stockholm
#7 Business Hotel in Stockholm
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel staff and other travellers.
15 questions
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Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Of course - water views are what it is all about!”
 of 5 bubbles A_och_F, 20 Dec 2016 | Read review
“Try to get a room with a courtyard view”
 of 5 bubbles fy_zaman1206, 1 Dec 2016 | Read review
“This hotel is expensive so it depends on your budget. The rooms with the view are spectacular!”
  • My room which looked out onto the city and waterfront
  • Gorgeous bathroom
  • Breathtaking room!
 of 5 bubbles TravelisMe, 14 Nov 2016 | Read review
“If you want a view you need to ask ... and pay.”
 of 5 bubbles 758dons, 17 Oct 2016 | Read review
“Book a waterfront view otherwise you'll get a city or courtyard view. We had the courtyard view which was disappointing.”
 of 5 bubbles annp856, 9 Oct 2016 | Read review
5 of 5
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