It feels like coming home every time I arrive at Grand Hotel Stockholm. Best service, friendly atmosphere and good location. I have stayed many times and ionise always a great pleasure to be there. I am already looking forward to next time.
There are not enough words in the English dictionary to describe how spectacular the Grand Hotel is. If you need a place in Stockholm to get away from busy city life, the Grand Hotel is the place. The rooms are beautifully decorated, spacious and have super comfortable beds so one is refreshed after a good night sleep. But more importantly, one is mentally refreshed knowing that every little detail has been taken care of by the meticulous staff. The staff is truly outstanding – Francisco is so welcoming at the front to the efficient front desk to the hotel housekeeping servicing the room. Rather than outsourcing the cleaning to an outside firm which I believe other Stockholm hotels do, I believe the Grand has its own in-house cleaning staff. The difference is night and day. I work in the hotel room during the time rooms are normally serviced. At other Stockholm hotels, I sometimes miss the opportunity to have my room serviced because the cleaning company has left for the day. At the Grand, I do not have to worry about being out of my room at a certain time in order to have my room serviced. Not having to remember little details like this every day is priceless. Attention to detail by everyone at the Grand is consistent. I have seen some guests be rude over very little things – maybe they had a bad day. So it was amazing to see how professional the staff is despite having been subject to rude treatment. I know I would have not been able to be so gracious as they have been. The hotel is stately, historic and yet state of the art at the same time with Smart TVs that stream in the rooms. Internet is very fast and is never down. The rooms have plenty of charging outlets which is unusual for a historical building. The hotel has thought of everything for the working traveler – rooms are equipped with electric converters and the business center is beautiful. It is very convenient to have access to a business center with printers, computers and a place to work, all in a beautifully decorated room complete with comfy sofas and chairs. It seems like many hotels in Stockholm have done away with business centers within the hotel and so I really appreciated this extra amenity. The Nordic Spa is unlike anything I have ever seen. It is as if one is swimming in a cave with lighted torches giving just the right amount of light to make one feel transported to another world. The saunas and all of the water amenities are so relaxing and refreshing. Around 6 or 7 years ago, I remember the Grand used to allow children swimming access during a specific times. I hope that in the future, the hotel might consider reinstating these specific hours as currently, no children are allowed inside the spa. The Grand Hotel is one of the most beautiful hotels in Stockholm. Somehow, it manages to preserve its distinguished history yet at the same time, it is able to provide the modern amenities that a working traveler needs.…
The staff is friendly, the food is super, and the drink is just class. Stayed there one night with my family. The room was nicely decorated. A luxury experience most people should at least try once in a lifetime.
We stayed here for 3 nights and then back again for 1 night after a short trip in between. The hotel certainly is bustling and the conventions give it a corporate feel. But the staff (bellman, front desk, concierge, waiters) made sure we felt welcome and they were attentive and always smiling when they spoke with us. Concierge is excellent. You really feel like your staying in a special place. View of the harbor from the rooms and restaurants is nice to have too. Also, great menu in the bar.
Grand Hotel Stockholm remains one of the best hotels in the world. Every convenience a discerning traveller could wish for, delivered in a highly professional yet personal manner. Having been kept away by lengthy lockdowns, I was delighted to be back and look forward to my next visit.
Friendly professional service, you feel the team is happy and proud to work there, discretetly talking an joking with another. Hôtel luxurious in a discrete sophisticated way, into every minute detail Great Spa, and Gym with free fruit tea and coffee Several good restaurants, à big bar. View on the harbour and the Royal Castle Walking distance , 6 minutes, to the center, Theatre, Opera and great restaurants. You feel a very friendly and heartfelt kindness. Somebody always there to answer a question even when hotel is fully booked. Some of the helpful and smiling persons that I met when stayed this time: EVERY person I encountered were infused with this natural kindness and professionalism which is the trade mark of Grand Hôtel in Stockholm Amazing they can always accomplish this with such a big hotel. Congratulations to the management…
Excellent, attentive and friendly staff, particularly in Vernda restaurant and cocktail lounge. Room was well appointed, clean and comfortable bathroom. Good location near palace and helpful Concierge.
Lovely luxury spa experience and Swedish massage at the Grand Hotel. Very professional and well equipped spa and excellent masseuses. Nice facilities at the spa areas afterwards with high quality steam room and nice sauna in each ladies and mens changing rooms.
Great experience, everything was perfect. The room was beautiful and had a view of the water and the castle. The luxurious feeling came from good quality linen, beautiful bathroom and perfection to every detail. The staff was extremely friendly and helpful and we felt so well taken care of. The spa and gym were also very high standard, the gym was fully equipped with everything you may need and very clean and fresh. We will definitely come here again.
The most stunning hotel room I’ve stayed in, in Sweden. 5* service. Comfortable bed and fluffy duvet and pillows. Spacious bathrooms and cozy towels. Amazing view and balcony. Breakfast was royal and unique. I would come back every time possible!