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Theophano Imperial Palace Hotel

151 reviews
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Traveller (105)
Room & Suite (168)
Pool & Beach (58)
Overview
  • Excellent48%
  • Very good23%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (151)Write a Review
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All reviewsbreakfast and dinnerthe hotel managerpool barall inclusive drinksimperial palacehotel situatedclean roomrelaxing weekprivate beachfantastic holidayhigh standardmain restaurantpallini beach hotelsunbedsseaathosdrain
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11 - 15 of 71 reviews
Reviewed 10 August 2017

This was my first resort all inclusive holiday experience and I've got to say I was very satisfied. The room was very clean, only sometimes there was a bit of a stench from the drain, but all you needed was to open the window and...More

1  Thank Bronhilda44
Response from George K, Manager at Theophano Imperial Palace HotelResponded 17 August 2017

Dear Guest, Bronhilda44, Thank you for taking the time to write your feedback on your holiday experience at our Lti Theophano Imperial Palace Hotel. Your comments are really so important to us. Only this way, we can measure and improve certain aspects of performance were...More

Reviewed 9 August 2017

10 days the same menu for dinner; In a restaurant for flying bees, and mosquitoes for dinner; The central climate weakened during the stay, so we breathed on the scruples; Staff is not trained, and waiters are too close to guests; WIFI very bad; Plaza...More

1  Thank grupazemljotres
Response from George K, Manager at Theophano Imperial Palace HotelResponded 11 August 2017

Dear Guest grupazemljotres, thank your for taking the time to write your feedback on your holiday experience here at the Theophano Imperial Palace Hotel. Our customer's comments are very important to us as only through their objective observations and remarks we are able to measure...More

Reviewed 31 July 2017

I was in situation to change the reservation date at short notice, and I was surprised how responsive they've were. Ten points for that. The staff is pleasant and helpful. If you are searching for an hotel with large garden, lot of pools, near beach...More

Thank Adrian B
Response from George K, Manager at Theophano Imperial Palace HotelResponded 2 August 2017

Dear Guest, Adrian B. Thanking you for the valuable time you have offered us, to write your feedback over your holiday experience to the Theophano Imperial Palace Hotel, in Halkidiki Greece. Our aim remains, to make all our Guests feel most valued with best of...More

Reviewed 29 July 2017

I have recently stayed in three 5* hotels in Greece and have never given a bad review, however Theophano was the worst. We stayed for a week in July. After staying in a different (amazing) 5* hotel in Greece the week before, we were very...More

Thank Christina B
Response from George K, Manager at Theophano Imperial Palace HotelResponded 31 July 2017

Dear Christina B, Firstly thank you for taking the valuable time of yours to write your comments and your feedback on your holiday experience at our lti Theophano Imperial Palace Hotel. Your comments are important as only through these objective observations and remarks of yours,...More

Reviewed 20 July 2017 via mobile

The check in and check out processes were quite easy and smooth. The rooms were ok in size, however the bed was quite hard and after some days started to become uncomfortable. It is also impossible to take a shower without getting the batroom floor...More

1  Thank wKao10
Response from George K, Manager at Theophano Imperial Palace HotelResponded 22 July 2017

Dear Guest wkao10, firstly thank you for taking the time to write your feedback on your holiday experience at our Lti Theophano Imperial Palace Hotel. Our customer's comments are important to us as only through their objective observations, and remarks we are able to measure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Concierge
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$ 102 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Kassandra
#31 On the Beach Hotel in Kassandra
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 102 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Kassandra
#31 On the Beach Hotel in Kassandra
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (105)
Room & Suite (168)
Pool & Beach (58)
Dining (45)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Leighanne T
11 October 2017|
AnswerShow all 3 answers
Response from Janet F | Reviewed this property |
Yes there is quite a large town about half a mile away
1
Vote
Martyncannan
8 September 2017|
AnswerShow all 2 answers
Response from Janet F | Reviewed this property |
Hi, No there were no kettles in the room. You can take your own travel kettle and then get as many tea packets etc. from the restaurant. Hope you have a lovely time there. We did.
0
Votes
dianne m
2 August 2017|
AnswerShow all 2 answers
Response from Adrian B | Reviewed this property |
Hello. About 50 miles (80 km). Sorry, but I didn't use a taxi.
0
Votes
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Room Tips
"Most rooms facing the pool have a sea view too on the first florr and above"
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"leave out this hotel, if possible"
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"the rooms with the view to the sea are are the best"
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"Ask for a top floor room , better views over grounds"
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