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Creta Palace Grecotel Luxury Resort

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Missiria, Rethymnon, Crete 741 00 Greece
Lowest prices for your stay
Booking.com
$187
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$191
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$155
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1496)
Room & Suite (377)
Dining (154)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 13/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 185 hotels in Rethymnon
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the unique Cretan hospitality and the feeling of “home” from the moment you step to our main lobby. The resort is situated on a beautiful sandy beach with clear blue water, which combines luxury and immaculate service to the fullest detail.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Rooftop bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Chapel / shrine
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Room service
Minibar
Cable / satellite TV
Hair dryer
Safe
Refrigerator
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, Russian, German and 2 more

Location

Full view
46Car recommended
Grade: 46 out of 100
11Restaurantswithin 1 km
3Attractionswithin 1 km
1313Reviews84Q+A100Room tips
Traveller rating
  • 835
  • 264
  • 134
  • 52
  • 29
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Popular mentions
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Most Recent
LouiseStrong wrote a review Yesterday
London, United Kingdom33 contributions14 helpful votes
I was invited by clients to join their incentive for their company. We arrived very tired late at night and the staff were waiting with cold drinks and face wipes with the warmest of welcome. Spent 2 days there and enjoyed all the facilities - innovative incentive programme including a visit to the owners olive farm, browsed the internal shops, used several bars including the great vibe in the beach bar, swam in the sea from their beach and used the great outdoor pool. Watched from my balcony the early morning yoga offered and felt enveloped with affection by the superb service every single member of staff offered - concierge, porters, chambermaids, restaurant staff (try finding a better breakfast choice in the island) bar staff (try the amazing cocktails in the roof bar at night), reception staff, and all the management. I work in tourism and are blessed to stay in many hotels in many countries - this is up there with the best - why? The staff - they are all superb. Can’t thank them enough for the service they gave ASA and their guests.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tim E wrote a review 2 Oct
4 contributions
First of all to the good sides the hotel has a nice pool and beach area with lots of space to hang out an relax. However the downsides overwhelm the rooms lack some significant renovations, they were dull and used spots got at most a bit of paint. Furthermore they are pretty noisy, you can her everything from the corridor. The biggest downside was by far the food. Most of the dishes seemed to be made way in advance and were cold, bland and overcooked. You notice that it is prepared for a large amount of guests which the hotel accommodates. The service tries its best to help you, but cannot compensates the downfall of the kitchen. During breakfast most of the egg dishes are not fresh and were kept semi warm. Also there is no alternation from salami, cheese etc. All in all I can’t understand all the good reviews here and wouldn’t recommend it.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sheila_poli_peer wrote a review Sep 2022
Nahariya, Israel75 contributions41 helpful votes
Wonderful hotel for families and couples. My son's family( 2 adults and 3 children) got an incredible spacious family bungalow , with 2 bathrooms and 2 spacious bedrooms. The hotell is very child friendly. Miniclub and special meals for the children. Personal are efficient and extremely nice, always willing to help with a smile. It was a nice surprise to have authentic live local greek music in the evening. There are a lot of choices in the buffet . Strongly recommend.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 1 week ago
Dear Shelia Poli Peer, Thank you so much for your positive comments and recommendation about Creta Palace. It is such a pleasure to read that you and your family enjoyed the rooms, the buffet, the miniclub, the live music and of course the friendly service from our efficient staff. We will be more than happy to welcome you back to our resort. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tania B wrote a review Sep 2022
UK30 contributions54 helpful votes
this was our first time traveling after 2 years due to the pandemic. The hotel was lovely and the hard working staff made the stay all the more enjoyable. A wonderful relaxing sunny time in a beautiful country. We had the comfort package, breakfast, lunch and dinner and selected free drinks. (lunch and drinks were complementary as we booked before a certain time). We had a sea view room which was lovely clean and spacious. The food at the hotel was some of the best that we have had, the selection was amazing and the cakes were beautiful. Thank you to all the hard working staff. The walk into the centre Rethymno takes around an hour but most of this is along the sea front with bars and resturants but there are many taxis you can get. To the left of the hotel further down the road are shops and restaurants if you wanted to walk to those its about 10 minutes.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 1 week ago
Dear Tania B, We are thrilled to read such a lovely and positive review concerning your recent stay in our resort. Thank you so much for mentioning our lovely staff, the amazing food, the convenient location and the cleanliness of the rooms, which are all the aspects that make us indeed a great resort. Our target is always to keep our guests not only satisfied but also excited by having a relaxing stay. We wish you all the best, stay say and hopefully we will meet again next year. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kurt H wrote a review Sep 2022
4 contributions
Very good food perfect service nice convenient location close to the center of Rethymno very friendly staff fantastik Rom very Claes and tofu best service in general It is our fifth time and we will be back for sure next year
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 1 week ago
Dear Kurt H, It has been a pleasure to host you for one more year to our resort. Thank you so much for your lovely review and all your great comments about our friendly staff, convenient location, clean rooms and best service. We will be more than happy to welcome you for many more years in Creta Palace. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David Y wrote a review Sep 2022
1 contribution
Book here for 10 days in June 2022. Booked a Twin Bedded room, but was given a Double bedded room. Their first solution after many excuses, was to make up the Day Bed. Only after several hours of speaking with reception and management was the room made up with 2 beds. A 5* hotel should be there immediately to rectify a problem. Took the shine off what should have been a great time. Had also paid for a room with a side sea view. This first floor room had a tree growing up which completely blocked any view of the sea. Have stayed in many 5* hotels and this is the first time they have not lived up to their star rating. Management needs to up its game. Would not stay there again. Not what we paid for
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ed F wrote a review Sep 2022
4 contributions
Stayed here in September 2022 for our Honeymoon after my wife and I got married nearby. We both had a great experience, from the minute we arrived the staff were extremely helpful and really went above and beyond to give us a great experience. We were given welcome drinks on arrival and told we had been upgraded to a Suite free of charge, which was a nice touch. Bucket of champagne and various other bits in the room when we entered, with complimentary breakfast brought up to the room the next morning. One evening we ate at the hotel’s Zeus Sky Bar. The food was amazing and upon paying we were told the meal was on the house due to it being our honeymoon. The staff really couldn’t do enough for us. Many thanks to all the staff at Creta Palace who made our stay unforgettable!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 2 weeks ago
Dear Ed F, Thank you for your positive review in Tripadvisor and all your kind comments about our hotel and especially our staff. We are glad to read that you had such a perfect stay during your Honeymoon and in general a great experience. Looking forward to seeing you again next season. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John T wrote a review Sep 2022
1 contribution
We stayed at the beautiful Hotel for 2 weeks and to say it was not a hotel but a wonderful 5 star resort . Thank you also to the wonderful Staff who make your stay extra Special . Pavlo at cafe Nero is the best.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 2 weeks ago
Dear John T, Thank you very much for your positive review in Tripadvisor and your lovely words about our wonderful staff. Looking forward to seeing you again for another amazing holiday in the near future. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan W wrote a review Sep 2022
London, United Kingdom5 contributions
+1
Had a lovely 10 day break with my partner and our little daughter. The staff are very friendly and helpful this is the best part of the hotel for sure. It was our little girls first holiday and she loved it and especially the staff. Hotel is very nice although I’d say some parts could be updated. The room was fine for us but again maybe could be modernised, the cleaners were very good and cleaned quickly. Food is very nice, we tried the Golden Dragon and Barbosssa restaurants which were lovely. The buffet is also good quality, location to the town is great 10 minutes in taxi. I loved the outside gym, it is a hidden gem. I went early morning and was very pearly on the beach and the facilities are really good for a functional workout. Antonis was very helpful and I would recommend any gym goer to visit. All in all a very nice trip, thank you. Ryan W
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 4 weeks ago
Dear Ryan W, We would like to thank you for your positive review in Tripadvisor regarding your lovely stay in our resort. It is so important for us to read that you had such a good time and that you mentioned the cleanliness of the room, the good quality of the food and the helpful staff. The outdoor gym is indeed our new gem where our guests have the chance to workout outdoors and in front of the beach. Looking forward to welcoming you and your family again to our resort. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harm-Jan wrote a review Aug 2022
The Netherlands2 contributions
Had one week all inclusive with the family. Great staff, fine food, perfect atmophere. Nice clean beaches. Special thanks to Panagiotis Argyriou for his perfect customer service with a smile! If you ever need a job in The Netherlands, call me ;-)
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 26 Aug 2022
Dear Harm-Jan, Thank you so much for your positive comments, which we forwarded them to all our team and to Mr Argyriou. We are so glad to read that you enjoyed the fine food, the clean beach and of course our perfect customer service. It will be our pleasure to welcome you and your family next year again for another great holiday. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$159 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel creta palace rethymnon, hotel grecotel creta palace
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
335
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Frequently Asked Questions about Creta Palace Grecotel Luxury Resort
Which popular attractions are close to Creta Palace Grecotel Luxury Resort?
Nearby attractions include Baja Beach Club (0.3 km), Mini Golf Beach Platania (1.0 km), and Katerina Bar (0.5 km).
What are some of the property amenities at Creta Palace Grecotel Luxury Resort?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Creta Palace Grecotel Luxury Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Creta Palace Grecotel Luxury Resort?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Creta Palace Grecotel Luxury Resort?
Yes, free parking is available to guests.
What are some restaurants close to Creta Palace Grecotel Luxury Resort?
Conveniently located restaurants include Thymari, Raeti-tavern, and Taverna Yiannis.
Are there opportunities to exercise at Creta Palace Grecotel Luxury Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Creta Palace Grecotel Luxury Resort have airport transportation?
Yes, Creta Palace Grecotel Luxury Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Creta Palace Grecotel Luxury Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Creta Palace Grecotel Luxury Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Creta Palace Grecotel Luxury Resort?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.