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Theotokopoulou 22, Heraklion, Crete 712 02 Greece
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Traveller (286)
Panoramas (16)
Room & Suite (132)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#8 of 56 hotels in Heraklion
Travellers' Choice

Everyone needs a place to lay their weary head. For travellers visiting Heraklion, Kastro Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Kastro Hotel makes it easy to enjoy the best of Heraklion.

Rooms at Kastro Hotel offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and a rooftop terrace are some of the conveniences offered at this hotel. Free breakfast will also help to make your stay even more special. If you are driving to Kastro Hotel, there is paid private parking available nearby.

For those interested in checking out popular landmarks while visiting Heraklion, Kastro Hotel is located a short distance from 25th of August Street (0.1 mi) and Vasiliki Agios Markos Municipal Art Gallery (0.1 mi).

Heraklion has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Pecora Nera, Via Pastarella, and Pizzeria Pesto da Claudio e Alessandro, which are serving up some great dishes.

Plus, during your trip, don't forget to check out a marina, such as Old Venetian Harbor.

Whether you’re travelling for business, pleasure or both, Kastro Hotel is sure to make your visit to Heraklion one worth remembering.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Foot massage
Rooftop terrace
Baggage storage
24-hour front desk
Car park
Bar / lounge
Breakfast buffet
Full body massage
Hand massage
Head massage
Neck massage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, German, Greek
711Reviews8Q+A48Room tips
Traveller rating
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Most Recent
fxluk wrote a review May 2022
UK73 contributions16 helpful votes
The hotel is in an excellent location to explore Iraklion. There is a good restaurant, called Xayiati, directly opposite serving delicious Greek food and there is a wide choice of restaurants in the city centre a short walk away. The rooms were modern, spacious and comfortable with plenty of electric sockets and a kettle to make hot drinks. The breakfast was very good. There was lots of choice. The food was set out to allow social distancing and gloves and hand sanitiser were provided. The staff were very friendly and welcoming. There was a car park a few metres away which the hotel has a special arrangement with so that guests pay a discounted rate.
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Date of stay: April 2022
frugalm0m wrote a review Jan 2022
Swarthmore, Pennsylvania267 contributions97 helpful votes
Great location to everything we wanted to see and do in Heraklion. The staff are very warm, friendly and helpful. The room was beautiful and immaculately clean. The beds were very comfortable. The breakfast is ample with a variety of items (cereals, Cretan rusk with feta, tomatoes and green peppers, bacon, sausage, hard boiled eggs, fresh orange juice, coffee, yogurts, breads). We highly recommend this hotel. There is free parking on the street, which is quite busy and often full of parked cars. The hotel has 2 spots in front, which may be available.
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Date of stay: December 2021
Sleep Quality
Room Tip: some rooms have balconies
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Maria M wrote a review Nov 2021
1 contribution
The hotel is located at the city center, a few meters walk from everything. The people were very kind and helpful. The rooms are quite big, very clean and have everything someone would need. Breakfast offered was much above what expected from a 3 stars hotel. The price was very attractive.
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Date of stay: October 2021
Maxietaxie2019 wrote a review Oct 2021
Huizen, The Netherlands7 contributions1 helpful vote
Pluspunten · We got a free room upgrade to the 5 th floor ( where is roof terras with nice view) . Really luxe room and new sanitair ( see pics) and nice coffee machine with 2 cups and water cooker. Good breakfast
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Date of stay: October 2021Trip type: Travelled as a couple
Rene S wrote a review May 2021
Toronto, Canada143 contributions81 helpful votes
Staff make the hotel experience and this boutique has great staff, even opening my store-bought wine bottle so I can enjoy it on the rooftop, helping with the local buses and local places to eat, to delivering my Greek coffee. Above & beyond. The hotel has a good location so you can reach the main areas and sites quickly. The rooms are modern, stylish and clean, there are even positive messages on the ceiling. The rooftop is a great spot to relax, don’t expect impressive views but do enjoy it with a glass of wine before bed. Breakfast buffet was fulsome, and the orange was great enough to make it into this review lol.
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Date of stay: May 2021
Sleep Quality
Room Tip: Balconies are nice, but since there’s not much of a view, not really needed. Spend the extra on a...
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1 Helpful vote
Topdriller wrote a review Sep 2020
Chania Town, Greece65 contributions68 helpful votes
The Kastro is a great city centre hotel. It’s been recently refurbished and the rooms are clean, well equipped and the beds very comfortable. Great shower, good water pressure and very clean. Reliable internet throughout the hotel, USB charging points on either side of the twin beds, various TV channels and coffee / team making machines + a fridge for water, wine etc. Good breakfast, continental, and a small bar for night time drinks on their beautiful top floor outdoor terrace. The staff are super friendly and helpful and the rooms are cleaned with both vacuum and a steam cleaner. Best of all is the price. It’s very reasonable and the facilities are as good or better than nearby hotels charging 50% more per night. Parking in an underground car park 50m away. It’s €7 a night. You could try to find on street parking nearby but the streets are very narrow and usually full of cars, trucks and scooters, so why bother. Highly recommended...
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Date of stay: September 2020
Sleep Quality
Room Tip: Room 18 has a bigger shower than our previous room.
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2 Helpful votes
Dasha G wrote a review Aug 2020
Warsaw, Poland42 contributions43 helpful votes
Very nice location. Room was clean, towels are changed each day. On the last floor- rooftop you have a terrace with chill zone. Even you d be able to see the sea:) The breakfast is fine also due the pandemic. The price is small and quality is big :)
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
jojo_globetrotter wrote a review Aug 2020
London, United Kingdom155 contributions104 helpful votes
We have only stayed here 1 night but were very happy which our choice. What makes this hotel is the staff that are always welcoming, smiling and very attentive. We had an early ferry and the reception suggested we could come down for breakfast 15 minutes earlier than it starts and had no problems with receiving it. The lady in the restaurant was rushed off her feet but that didn't stop her being very attentive and pleasant. The breakfast was by far the best we have had on our Greek holiday during the Covid pandemic. The room we stayed in was on the 5th floor and had a fantastic communal terrace where we had an afternoon drink. The room itself was very spacious and very well equipped. My only comment would be to change the plastic bins in the bathroom as they look very cheap and ours was broken. The location of the hotel is just a short walk to everything you need and the ferry port.
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Date of stay: July 2020
2 Helpful votes
Tatooine wrote a review Feb 2020
Mestre, Italy232 contributions203 helpful votes
I was here just for one night in an excellent room on the top floor, very clean and confortable, with a very nice view. Excellent location and very friendly staff. Breakfast very good. The only weak point is the parking space. I hope for them they will find a better solution.
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Date of stay: September 2019
3 Helpful votes
Dimosthenis Broussalis wrote a review Nov 2019
Athens, Greece1 contribution3 helpful votes
Been there on a business trip, late October. And I wish I had more nights! "Kastro" is perfectly posistioned: 3min. walk from the main square ("Liontaria"), 3min walk to the sea ("Koules"). My room was newly refurbished (as all the hotel rooms), very modern, with great taste and all the necessities in place: a nice surprise at this price! Very clean, roomy, quiet, powerful wi-fi, a room to cheer you up. Great service with a true smile! And in a price that, after the experience, was really a bargain! One of the best choices, if you are looking for a city hotel in the very heart of Heraklion. One thing is for sure: guys, you've got a client!
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Date of stay: October 2019
3 Helpful votes
$60 - $112 (Based on Average Rates for a Standard Room)
kastro hotel heraklion
GreeceCreteHeraklion PrefectureHeraklion
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Frequently Asked Questions about Kastro Hotel
Which popular attractions are close to Kastro Hotel?
Nearby attractions include EscapeRooms.gr (0.3 km), Kotsanas Museum (0.3 km), and Irida Family Workshop (0.4 km).
What are some of the property amenities at Kastro Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Kastro Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kastro Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Kastro Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Kastro Hotel?
Conveniently located restaurants include Kazoual Cafe & Restaurant, Amalias Kitchen, and o Magos.
Are any cleaning services offered at Kastro Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kastro Hotel?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to Kastro Hotel?
Many travellers enjoy visiting The Palace of Knossos (5.2 km), Castello del Molo (Koules) (0.5 km), and Venetian Walls and Tomb of Nikos Kazantzakis (0.9 km).