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Castello City Hotel

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Traveller (222)
Room & Suite (100)
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Overview
  • Excellent24%
  • Very good48%
  • Average18%
  • Poor7%
  • Terrible3%
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Castello City Hotel
Offers & Announcements: 10% off room rate
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Offers & Announcements: 10% off room rate
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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Traveller rating
65
89
37
13
7
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65
89
37
13
7
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All reviewstop floorwhere breakfast is servedvenetian wallstaxi rankan overnight staywell located hotelmodern roomsrecommend this hotelwould definitely stay here againgreat varietycretan hospitalityenjoyed my stayair conditioningrestaurant staffbooked this hotelthe busper day
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91 - 95 of 211 reviews
Reviewed 30 June 2016 via mobile

We stayed just for one night but the rooms were clean and very nice, beautiful new furniture. The breakfast was rich and very good and it is served on the last floor, where there is a large terrace and a wonderful view.More

1  Thank FamOsvat
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

Dear Sir / Madam, the Fifth Floor Restaurant is a memorable place not only for the view, but for the meals also. We put a lot of attention in setting the menu for the breakfast. We want to offer a complete experience at the rooftop...More

Reviewed 17 June 2016

Indeed it feels like home! I arrived late at night, almost midnight. The night auditor gave me a nice offer for a basic room. The Check-in was very quick, fact convinient for me, as I had a full day and I was really tired. With...More

Thank Dimos M
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 June 2016

Dear Mr Dimos, on behalf of Castello CIty Hotel's team, please allow me to express our gratitude for this nice and empowering review. We assure you that we will continue to evolve and search new ways of improving our offering services. What you are writing...More

Reviewed 8 June 2016 via mobile

Hi All, very much of mixed feelings about this place stayed for just 2 nights and one was only from 4am anyway. Location is good near buses to port,airport,centre atc. You can walk to centre about 20mins. Breakfast good choice of food with great seeview...More

2  Thank honza j
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 June 2016

Dear Mr Honza, we are 100% sure that you mixed the hotels and you do not exactly rememeber where you stayed. First of all, our hotel is not located in Kissamos, it is located in Heraklion. Secondly, the room 216 has a surface of 24...More

Reviewed 6 June 2016

pretty good hotel. perfect 10/10 breakfast . good service . clean rooms . located near the center of hrakleio . Very beautiful view on the restaurant at 5th floor . i totally recommend it for a business trip or for a family vacationMore

Review collected in partnership with Amoma.com
2  Thank f0iv0sk
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 June 2016

Dear Sir / Madam, we appreciate the fact that you shared your opinion about the hotel. We are always eager in offering a high standard of service to our guests . Our restautant on the fifth floor offers a nice experience because except for its...More

Reviewed 3 June 2016

We stayed here for one night to catch our ferry to Santorini and wish we had chosen a different hotel. I had requested a quiet room but instead we ended up with a room directly in front of the elevator and facing the middle of...More

3  Thank hayanakwon
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 21 June 2016

Dear Sir / Madam, we are always trying to offer services of a higher standard to the guests of Castello CIty Hotel. Even the singing event lasted only two hours from 21:30 to 23:30 and it was without any charge for the guests of our...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 66 - US$ 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 66 - US$ 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (222)
Room & Suite (100)
Dining (46)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Claire S
25 March 2018|
AnswerShow all 6 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
31 May 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLL
22 April 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"Expect the usual noise from a city at night, but close the balcony door and put on the aircon if street noise..."
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"We slept with our windows open, so the street noise was quite loud."
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"Accessible for every where with free parking."
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"The higher up the quieter"
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