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Castello City Hotel

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1 room 2 adults 0 children
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Castello City Hotel
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Castello City Hotel
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Torun, Poland
Reviewed 28 August 2016 via mobile

It's about a 15 minute walk to the old port. The hotel does need renovating (particularly the old lift). However, the rooftop bar/restaurant is excellent. The waiter in particular was very friendly and made me feel very welcome.

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Helpful?
Thank GlennStandish
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review

Dear Mr Standish, there are various room types with various prices. The most economic rooms are the ones without renovation. In October we will finish renovating all the rooms. This is the room type that you booked. The next time that you will visit us, we will allocate you in a renovated room at the Deluxe category. Thank you for...

Reviewed 28 August 2016
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Thank Γιάννης Μ
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Milan, Italy
Reviewed 27 August 2016 via mobile
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Thank Chiara W
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Naples, Italy
Reviewed 26 August 2016
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Thank davidedom
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Reviewed 25 August 2016 via mobile
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Thank Josiane C
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Paleochora, Greece
Reviewed 24 August 2016
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Thank George_var
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Bucharest, Romania
Reviewed 24 August 2016

I've been in Heraklion, Crete, in the begining of August, with my girlfriend. We stayed at Castello City Hotel for 7 nights and 8 days. Over all, our experience with hotel and Crete was fantastic. The hotel is well placed, near a buss station and some stores where you can buy anything you need. Inside the hotel is clean and...

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Thank StefanSerban
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review

Dear Mr Stefan, In October we will start the second part of the renovation. All the rooms will be in the deluxe category. The room type that you booked will seize to exist. The next time that you will visit us, we will allocate you in a renovated room at the Deluxe category. Thank you for your stay

Fiuggi, Italy
Reviewed 23 August 2016
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Thank Betty0112
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Reviewed 23 August 2016 via mobile
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Thank Ele G
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Reviewed 20 August 2016
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Thank Clode T
Castello_Manager, Γενικός Διευθυντής at Castello City Hotel, responded to this review
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel's air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge cafe bar and a la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City's 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 200 metres away from the hotel. ... more   less 

Additional Information about Castello City Hotel

Address: Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: ₹ 3,241 - ₹ 5,769 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castello City Hotel 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hotel Castello City
Castello City Heraklion
Castello City Hotel Heraklion, Crete
Hotel Style:
#1 Green Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Castello City Hotel staff and other travellers.
5 questions
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Genoa, Italy
Castello_Manager Heraklion, Greece Property representative
Helpful answer
1
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Not as helpful

Saluti da Castello Cty Hotel.

La distanza è di 5 km, quindi in auto è di circa 10 minuti a seconda del traffico.

grazie

10 months ago Google Translation
Riga
4 days ago
Dim M Reviewed this property
Helpful answer
0
Votes
Not as helpful

Unfortunately is like 5 minutes on foot from the hotel.

4 days ago
Greater London, United Kingdom
Castello_Manager Heraklion, Greece Property representative
Helpful answer
0
Votes
Not as helpful

Dear Sir / Madam

thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.

10 months ago Google Translation
Covilha, Portugal
Castello_Manager Heraklion, Greece Property representative
Helpful answer
0
Votes
Not as helpful

Cara Senhora Andreia,

obrigado pela comunicação. A distância do hotel para o centro da cidade fica a cerca de 1 km, por isso é de cerca de 10 minutos a pé.

O táxi para o aeroporto custa cerca de 12 Euros. O bilhete para o ônibus público custa cerca de 1,5 Euros.

Se precisar de mais informações, entre em contato conosco.

saudações,

Andreas Fotakis,

gerente de hotel

over a year ago Google Translation
Hoddesdon, United Kingdom
Fragiskos K Heraklion, Greece Property representative
Helpful answer
0
Votes
Not as helpful

Dear rightgirlwrongplanet,

My name is Michalis Aerakis and I am the online sales manager of Castello Hotels.

First of all, I would like to thank you for your interest in booking with our hotel.

- The fertility center is 600m from the hotel, roughly a 10 minutes walking.

- Regarding the Cancellation policy, If you book directly with us we can offer a flexible cancellation policy to match your needs, else you will comply with the cancellation policy of the travel agent you have selected

- As far as the payment and the rate, booking directly with us gives us the option of day by day payment, meaning you can prepay each day of your stay, and you can leave whenever you decide. The rates depends on the length of staying, the more you stay the less you have to pay per day. Travel agents have more rigid payment policies and rates.

In any case, we totaly support and appreciate the cause of your visit and we hope the best for you and your family

Best regards,

Aerakis Michalis

over a year ago Google Translation

See all questions (5)

Questions? Get answers from Castello City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For peace and quiet ask for rooms on high levels at the back side if I can put it this way.”
923lidaf, 7 Mar 2017 | Read review
“We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal.”
susanf660, 20 Nov 2016 | Read review
“Rooms in the upper floors”
MarcoS684, 31 Oct 2016 | Read review
“Get a room facing away from the street if possible”
849timm, 20 Oct 2016 | Read review
“Ask for a room in higher floors and not on the main street if you want a bit more quietness.”
Chronotraveler, 9 Oct 2016 | Read review
5 of 5