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5/11/2017 6/11/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
    Hotel website
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    Lowest prices for your stay
    5/11/2017 6/11/2017
    US$ 58
    US$ 52
    SAVE US$ 6
    US$ 58
    US$ 52
    SAVE US$ 6
    US$ 53
    Traveller (178)
    Room & Suite (50)
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    Overview
    • Excellent22%
    • Very good48%
    • Average20%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Offers & Announcements: 10% off room rate
    Hotel packages
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (461)
    There are newer reviews for Castello City Hotel
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    11 - 15 of 194 reviews

    Reviewed 30 August 2017 via mobile

    They has a very good breakfast with a large selection of food. It's a small and central hotel. The free parking space is in a public garage 200 meters from the hotel. The stuff is very friendly and helpful. Thank you! :)More

    Thank Marisol G
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 31 August 2017

    Dear Marisol, thank you for your review. Our hotel is conveniently located near the center and the access is really easy. Heraklion center is a difficult place to drive. Unlike most hotels in the center, we provide free parking. the Fifth Floor Restaurant is a...More

    Reviewed 23 August 2017 via mobile

    Welcoming reception staff. Always greet you with a smile and ready to assist but that's where the service stops. 10min walk to town. Run down hotel. Rooms are dated and desperately need a revamp. Wifi is hopeless; in this day and age Wifi should be...More

    Thank Staci1825
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 25 August 2017

    Dear Mrs Staci, we respect your opinion, we are always attentive to the words of our guests, but there is a possibility that you stayed in another hotel and not ours because our hotel was recently renovated and is the exact opposite from the one...More

    Reviewed 22 August 2017 via mobile

    Stayed at the hotel for a week with my partner and we had a great time! The room and bathroom were lovely, great shower, comfy bed. We had a balcony that the fabulous "Castello Hotel" sign can be seen, reminded me of the old Chelsea...More

    Thank Amy M
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 August 2017

    Dear Mrs Amy, we appreciate your kind words about the personnel, the breakfast and the rooms. We never stop offering our guests top class service in order to create nice memories. Thank you for your stay, Greetings from Crete

    Reviewed 14 August 2017

    We arrived late due to a delayed flight and taxis arranged by the hotel were still waiting for us at the airport when we arrived. At check-in we were warmly greeted with complimentary drinks and local food plus we were given a complimentary drink coupon...More

    1  Thank kathya2010
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 19 August 2017

    Dear Mrs Kathya. we cannot thank you enough for these words, we feel really proud. Hospitality is a way of our lives and we, as Cretans, have this heritage. We are daily working hard to offer to our guests an enjoyable experience. Thank you for...More

    Reviewed 10 August 2017

    We were in Crete for the second time, and stayed at Castello City Hotel again. The hotel was nice last year, but this time they finish all the restorations in the hotel. Everything is new, fresh and with a nice combination between modern and local....More

    2  Thank StefanSerban
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 August 2017

    Dear Mr Srefan, on behalf of the Castello City, please allow us to express our gratitude for this nice and empowering review. It is true that our goal and our pride is to have our guests satisfied. We will always search ways to improve our...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$ 45 - US$ 93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Orbitz, HotelQuickly and Cancelon so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete
    Add Photo Photos
    Traveller (178)
    Room & Suite (50)
    Dining (39)
    Pool & Beach (1)
    Hotel & Grounds (131)
    Bathroom (29)
    Business Centre & Event Rooms (3)
    Nearby
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    1.33 km away
     
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    .96 km away
     
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    1.41 km away
     
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    1.35 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    31 May 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "quiet, near to center"
    Read review
    "Great view on the 5th Floor"
    Read review
    "Nothing specific"
    Read review
    "The higher the better..."
    Read review
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